Worldline: 40 yearsof connections and interactionsClick here to read
Worldline is the European leader in the payments and transactional-services industry, delivering new-generation services that enable its customers to offer smooth and innovative solutions to end consumers.
As a key B2B2C actor, Worldline can rely on 40 years of experience to implement a unique flexible business model and help clients on an ever-changing market.
Organized around three axes (Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing), Worldline employs over 7,300 people worldwide and generated 1.15 billion Euros of revenue in 2014.
Thanks to the tireless effort of our teams, 2014 has been a fruitful year for Worldline both in its day-to-day operations and in completing the IPO successfully.
This decade is the decade of payment. Carving-out Atos payment and transactional activities and listing Worldline was important for ensuring that we benefit optimally from the huge opportunities currently available. It has allowed Worldline’s people to work together more effectively, with clear internal and external visibility of the company’s progress and strengthened operational performance. It has also given Worldline the strategic and financial flexibility to expand and confirm its leading position in the sector.
Great care and thought has gone into ensuring that Worldline will be successful. With more than forty years of pioneering technical innovation and business understanding behind it, Worldline will, I know, fulfill all our hopes. It is already a key asset in the Atos Group.
In 2014 we delivered on all our business objectives. Beyond reinforced external visibility, the listing has also proved a very powerful internal lever for motivating our teams. It creates a new benchmark to measure our performance and allows us to set-up new long-term incentive mechanisms for our people. The IPO brought us all we had hoped for, including the strong balance sheet that gives us the financial capability to play a more dynamic role in the consolidation of the payment industry. As soon as the IPO was behind us, the management team and I could reallocate our priorities. We clearly intend to use our new levers to look for acquisitions that might bring sales, cost or innovation synergies.
Worldline delivers new-generation services that enable its customers to offer the end
consumer smooth and innovative solutions. With over 40 years experience, the company
is ideally positioned to contribute to the success of all businesses and administrative
services, across the globe.
Merchant Services & Terminals (MST) helps merchants increase their sales by facilitating consumer engagement with payment as the “single point of truth”. This includes design, implementation and day-to-day management. Thanks to Worldline, merchants fully benefit from technological consumer innovations.
Financial Processing & Software Licensing (FPL) provides banks and financial institutions with processing services. Worldline helps customers optimize processes and anticipate changes. FPL provides solutions that meet the highest expectations. Worldline shapes its customers’ future and strengthens their competitive advantage with innovative solutions.
Mobility & e-Transactional Services (MTS) helps businesses and governments develop new digital services by harnessing technologies and solutions, and by enabling strategic digital transformation. Our customers need an end-to-end partner to support them in their digital transformation. Worldline creates innovative, contextual digital products for business innovation and operational efficiency.
Worldline Data Value Factory is a marketplace for sharing and generating value from customer profiles at the right moment. I book my airline tickets online and benefit from personalized car rental deals.
Worldline offers an innovative public transport solution that enables users to top up their travel cards on smartphones. I can do it online in just a few minutes.
Worldline provides an end-to-end online payment solution that works on any device and is complete, secure and proven. Buying my movie tickets online is secure, thanks to my supplier’s wallet solution.
Worldline supplies payment terminals for fixed or itinerant small stores. The easy-to-use, secure YOMANITM terminal, is equipped with a contactless reader for payment by card or smartphone.
At my local store, I pay with a smartphone, using our HCE-technology solution and NFC terminals.
Hyve, a product born of teamwork between Worldline’s R&D and Human Resources departments is used in recruitment fairs to propose job offers that match candidates’ résumés. I present Worldline at recruitment fairs and, with Hyve, I can show what we do concretely. Discussions take on a whole new dimension.
Worldline was the first company to deliver solutions for connected vehicles, with Renault’s R-Link —a connected, onboard multimedia system. The offer provides innovative solutions and business models for connected vehicles, homes, cities, infrastructures and buildings. My connected car saves me time by proposing services to me according to my schedule.
Worldline helps banks define and design bank account management applications for final customers. Thanks to my mobile banking application, I can easily use bank transfers.
For a company operating in the domain of electronic payment, consistent excellence in quality of production is a minimum requirement. Worldline takes excellence to new levels, anticipating future needs with major investment in the updating and rationalizing of its platforms.Read the full interview
Positioned in a dynamic payment market, Worldline aims to benefit fully from the market's growth. In this context, in 2014, the company set in motion a 3-year global transformation program, called TEAM, to deliver greater efficiency by leveraging best-in-class solutions and focusing on systematic integration and industrialization.Read the full interview
Worldline's approach to Corporate Social Responsibility (CSR) is closely interwoven with its business activities. In defining its CSR priorities in terms of stakeholder expectations and key business drivers, Worldline ensures its CSR and business actions are fully aligned and mutually reinforcing.Read the full interview
In the world of electronic payments and transactions, when it comes to innovation, Worldline has set the bar high. Combining strong business orientation and more than 40 years of engineering know-how, the company has never ceased to innovate. It boasts exceptional innovative capacities and a history of industry awards for a stream of pioneering new ideas that have become reality and a part of our everyday life.
Today, more than ever, the payments sector requires unceasing exploration of new directions and approaches and a constant rethinking of solutions. This is exactly where Worldline scores. Our first-ever annual report therefore features a special dossier on innovation, highlighting the central differentiating strength of which we are, perhaps, most proud.
In our era of digital transformation, innovation is a mandatory central preoccupation for Worldline, positioned as the company is at the technological front line of this extraordinary global phenomenon. Worldline innovates to feed the digital transformation of its customers, creating new products, processes and services that fulfill market needs. It also innovates to generate future business, anticipate what lies ahead and be first to go to market with new technological developments.Read more
Sven Gabor Janszky is a prominent futurologist and trend researcher, based in Germany. He is Executive Director of 2b AHEAD ThinkTank Gmbh and the author of books and articles on future trends, life environments and business models.
In the new market, successful companies will be customer-centered and the most valuable good will be customer recognition.Read more
In this era of digital transformation, we at Worldline do our utmost to help merchants benefit fully from the amazing possibilities for new payment methods and value-added services that are becoming available.Read more
In the U.S., on average, people check their smartphone 150 times a day ! Today, people have a closer relationship with this device than with any other...Read more
Carrefour Belgique is the Belgian branch of the Carrefour Group, one of the world leading retailer. The company is currently testing Worldline's Connected Kitchen a connected device to scan or vocally register any product to prepare a digital shopping list innovation (see p. 31). Arnaud Lesne, Director eCommerce Food at Carrefour Belgique has great hopes for the concept.Read more
METRO Cash & Carry France is testing Worldline's "Connected Kitchen" device – a small connected object for creating a digital shopping list, originally designed for domestic use.Read more
Yapital is the first European, cashless cross-channel payment solution designed with modern commerce in mind.Read more
As a leader in e-payments, Worldline has been a trusted partner of the Delhaize Belgium supermarket network for many years. Building on this solid partnership, Delhaize and Worldline joined hands for a unique Proof of Concept, bringing mobile payments to the supermarket.Read more
In the UK, Worldline has helped the Cineworld cinema chain upsell its Unlimited Pass loyalty scheme to customers waiting in line or in the foyer.Read more
Bruno Bonnell is founder of France’s first Internet provider, Infonie, and of the companies ROBOPOLIS and AWABOT, specialized in robotic vacuum cleaners and telepresence robots respectively. He leads the French government’s robotic plan to coordinate actions in robotics and is President of Syrobo, an association representing the service-robotics industry.
Worldline was the first company of its kind to express an interest in cloud robotics, by getting in touch with my robotics start-up in 2011.Read more
As mobile and cloud technologies take the world by storm, Worldline's people explore every innovative avenue, venturing beyond payment alone to embrace all aspects of connected living, even including robotics.Read more
To develop robots that interact seamlessly and fluidly with humans requires much technology, many different skills and sciences and mastery of "big data"...Read more
A leader in navigation, mapping and location, HERE is a recent partner of Worldline, in the context of end-to-end Connected Vehicle solutions.Read more
From its beginnings, MICHELIN has been a global player in mobility, making great tires and offering a wide range of services. MICHELIN® solutions was created in 2012 out of a desire to innovate in the area of vehicle-fleet efficiency and profitability, with solutions that go beyond just tires.Read more
In 2014, Worldline joined the EEBus Initiative e.V, the broadest platform worldwide in terms of defining new content for the Internet of Things (IoT) and Cloud services.Read more
In 2014, Bosch und Siemens Hausgeräte GmbH (BSH) chose Worldline to implement a solution that allows customers to monitor and control their connected domestic appliances when out of the house. The new service was officially unveiled at the IFA 2014 trade show in Berlin in September, and rolled out in Germany and Austria by the end of that year.Read more
In June 2014, Worldline and its partner SOMFY won an award for their Connected Home solution, at France's first Connected Objects awards, which was judged to have the best control panel and handling system.Read more
France's Délégation générale à l'emploi et à la formation professionnelle (DGEFP) designs and implements labor and professional training policies, working with other ministerial departments and social partners. Conducting and coordinating the implementation of systems and evaluating the results, it also manages programs supported by the European Social Fund in France. Worldline has provided DGEFP with IT tools to help manage youth programs, in a project called "i-milo".Read more
Kieran Hines is Practice Leader for Ovum’s Financial Services Technology team, responsible for Ovum’s research program across Payments, Retail Banking, Insurance and Financial Markets.
Striking a balance between speed and security will be critical in maintaining wallet share.Read more
With the convenience and simplicity of mobile payment come new security risks. Worldline's experts put all their technological genius into helping banks and financial institutions confront the challenge.Read more
Worldline's R&D works by being smart, flexible and very open to outside teams. We work in tight collaboration with Operations, who are the first point of contact...Read more
In China, Worldline has designed a customized Internet-based solution for Tencent subsidiary Shenzhen Tenpay Network Finance MicroCredit Co. Limited.Read more
Fonds de Garantie et des Dépôts et Résolution is a French public-interest body, founded under the aegis of the EU in 1999, that protects customers of failed banks by compensating customers or providing support to the bank. Worldline supplies an IT solution to manage FGDR's customer-compensation requirements. Pierre Dumas, Operations Director at FGDR, explains.Read more
Worldline has been a longstanding partner with Bank of India, collaborating on processing of Acquiring, Credit cards, Prepaid cards and management of Debit cards.Read more
Founded in 1864, Société Générale is a leading French bank with 32 million customers worldwide and almost 150,000 personnel. Pioneering in the areas of Internet and mobile distribution, the bank constantly develops all aspects of its multichannel banking solutions. Société Générale values its ongoing partnership with Worldline in the development of mobile solutions.Read more
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry. Worldline delivers new-generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional, Financial Processing & Software Licensing. Worldline employs more than 7,300 people worldwide and generated 1.15 billion euros revenues in 2014.