Customer Service / Terminal Support

We have compiled the most important forms and links below. We will be happy to answer any further questions or take your suggestions. To do so, please fill out the contact form and we will get back to you.

Change form for adjusting: address, name/legal form, contact person, owner, bank details, document header

Links to the customer portal myPortal:

You will find the contract partner number on the settlement. Pressing the correction button on the terminal displays the TID.

For direct contact with one of our Customer Service employees, please use the following telephone numbers: