AI for Rail

The recent advancements and emerging now accessible nature of Artificial Intelligence (AI) presents a disruptive opportunity akin to the mainstream adoption of the Internet in the late 1990s. As a Tech company Worldline is keen to bring this value to consumers accessing services across different industries. Worldline has a strength in the UK, French and Germany markets in transport and especially Rail. An industry celebrating its 200- year anniversary as a disruptive force in its own right. This event will consider the vast potential of AI to create the foundations for the next 200 years.

worldline:sites/event-type/live-event

13 - 13 / 05 / 2025

08:30

BT Tower, London

AI for Rail

AI for Rail

Presented by Worldline

AI on track: Revolutionising rail services with artificial intelligence

Artificial intelligence (AI) will usher in a new era of technological innovation, transforming the way we work, learn, communicate, and travel. The benefits associated with its adoption are reminiscent of historical technological breakthroughs like the Industrial Revolution and the advent of the internet.

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Agenda

8:30

30 minutes

Registration and coffee

9:00

15 minutes

Welcome and setting of the agenda

9:15

15 minutes

Keynote 1 – Preparing our transport networks for the future

9:30

45 minutes

Panel 1 – Working with innovators – the role of private sector investment in a nationalised railway

10:15

20 minutes

Coffee break & Networking

10:35

45 minutes

Panel 2 – The Impact of AI in adjacent industries

11:20

20 minutes

Keynote 2 – The potential of AI in rail

11:50

45 minutes

Fireside chat – Behavioural science behind the adoption of AI in transport

12:35

15 minutes

Closing remarks

12:50

10 minutes

Lift to tower restaurant

13:00

 

Lunch

14:30

 

Close

Meet Our Speakers

James Bain, Chief Technology & Operations Officer, Worldline

James Bain is Chief Technology and Operations Officer for Worldline’s global business line, Mobility and Transactional Services, taking on the role in spring 2023, having previously served as Chief Executive Officer for Worldline UK and Ireland. In addition, James is chair of the Rail Supply Group, and chair of the Rail Data Council. He co-founded independent rail retailer, redspottedhanky and is a board member of the Railway Industry Association.

James was also chair of RailAid 2023, for the Railway Children, a charity of which he has been a long-time supporter and advocate.

Dr. Mark Briers, Director of Data Science, BT

Mark is an internationally recognised leader in AI with substantial experience in developing and leading a broad range of transformation and impact initiatives. Extensive knowledge and experience of leading research, technology, security, data science and innovation teams, and demonstrable delivery of real-world value. With diverse experience spanning government, industry and academia, and a professorship at the intersection of AI and Cyber Security, he is uniquely positioned to bridge the divide between technology and its practical applications.

Mark is also an Honorary Senior Lecturer and Statistics at Imperial College London and was previously a Strategic Programme Director at the Alan Turing Institute.

Richard Carr, Technical and Innovation Director, RIA

As Technical & Innovation Director at the Railway Industry Association (RIA), Richard’s role focuses on representing members interests in the important areas of technical strategy, innovation, research, safety and technical standards. He is also responsible for the coordination of RIA's Nations & Regions network.

Richard has over 20 years of railway industry experience, as a consultant and rail business owner. Richard’s career has been focused in technical engineering businesses where design and innovation have played a leading role.

Marie Daly, COO, Transport for Wales (TfW)

Marie is a highly accomplished transport executive with more than 17 years of experience in the rail industry and a strong track record in operational leadership, customer excellence and cultural transformation. She has previously held key roles at TfW, including Deputy Chief Operating Officer and Chief Customer and Culture Officer as well as Service Delivery Director at Greater Manchester’s tram network, Metrolink during times of transformational change for both organisations.

Since joining TfW in 2018 Marie has led significant initiatives, including overseeing the transition of the rail franchise to TfW in 2021, the development and implementation of a new operating model and the strengthening of partnerships with trade unions. Under her leadership, TfW has delivered significant enhancements for customers through the introduction of the first customer proposition framework, the opening of Cardiff and Porth transport interchanges and improvements to event management, resulting in increased overall customer satisfaction scores. 

As Chief Operating Officer, Marie is instrumental in driving transformational change for the Wales and borders network and realising the future vision of TfW as a multimodal transport operator. Marie’s strong focus on operational performance and customer service excellence will be key to driving the next phase of TfW’s strategy and ensuring it delivers on the long-term ambition for a more sustainable and accessible transport network. 

A passionate advocate for diversity and inclusion in the transport sector, Marie is also Chair of Women in Rail – a role she has held since 2023 – where she actively champions the voice of women in the industry.  

Asiya Jelani, Sales & Business Development Director UK&I, Worldline

Asiya has over 20 years’ experience, across sales, business development, marketing, communications, engagement, commercial growth and innovation. Over the last 10 years, she has focused on revenue growth by launching new products and driving solution sales in the transport sector. As UK&I Sales & Business Development Director at Worldline, Asiya focuses on how technology can enable transport and other business customers to improve their end consumer’s experiences, whether that is through frictionless retailing, increasing loyalty and ensuring safety and operational efficiency.

Previously leading teams to win three industry awards for innovation, Asiya has experience of working for a global payments technology company, a global transport operator, transport research, services and software consultancies, Government, transport & local authorities, housing developers, charities and NHS commissioners, giving her a diverse and unique set of skills. She is particularly interested in solutions that solve problems related to public transport, customer accessibility, new mobility, shared mobility, decarbonisation and active travel.

Antoine Larmanjat, Technical Director, Google Cloud

Antoine Larmanjat is a Senior Technical Director in the Office of the CTO at Google Cloud. Antoine currently focuses on AI applied to Code and Development, AI applied to Healthcare and AI applied to Education.

Prior to Google, Antoine was the Group CIO of Euler Hermes (aka Allianz Trade), the worldwide leader in Credit Insurance where he led a major transformation of its IT landscape and architecture and notably by refactoring legacy applications using the Cloud. Antoine was also instrumental in changing the IT culture of Euler Hermer to an engineering culture and laid the foundation of new IT principles around micro-services, APIs, Cloud, Reliability and real-time data warehousing.

Prior to Euler Hermes, Antoine founded Payconiq (ING Bank spinoff), a mobile payments FinTech for in-store, online or peer-to-peer payments. Payconiq uses the new European PSD2 legislation and resorts massively to cloud solutions.

Prior to Payconiq, Antoine was Head of ING Direct France IT; his team introduced a number of innovations, notably one of the first mobile banking apps.

Antoine also had a number of IT positions at LVMH (Wines and Spirits) and HP (Internal IT).

Antoine holds a computer science degree of UTC (Université de Technologie de Compiègne) in Computer Science and a Master’s degree in Computer Science from NC State on Parallel Computing on Cray computers. 

Toufic Machnouk, Managing Director, GBRX

Toufic Machnouk is managing director of GBRX, the strategic innovation body established to pioneer breakthrough technologies and innovations solving the sector's most intractable modernisation challenges.

Prior to this, he created and led the industry partnership for digital railway, where he mobilised the largest strategic partnership in the sector to deliver a multi-billion-pound investment portfolio.

He has pioneered innovative approaches to how industry delivers strategic change, achieving strategic breakthroughs and world firsts. His teams are recognised for achievements in innovation, collaboration, and delivering complex change, receiving prestigious awards.

Steve Norris, Former Transport Minister

Steve Norris was an MP for fourteen years during which time he held positions in the Department of Environment, Trade and Industry and the Home Office before being appointed Minister of Transport in the government of Sir John Major. He was responsible for the commencement of the extension of the Jubilee line to Stratford and took the first Crossrail Bill through the Commons in 1995. He is also the only minister who saw the Railways Act of 1996 through from start to finish. 

He has since worked in the rail industry as Executive Chairman of a leading rail maintenance contractor and as a Non-Executive Director of the world leading transit payments company which introduced the Oyster card to London. He is President of ITS-UK, the voice of the transport technology industry, and a Commissioner of the Independent Transport Commission.  He is in regular demand as a speaker on rail issues generally.  

Dr Michael Rustell, CEO and Founder, Inframatic

Dr Michael Rustell is a Lecturer in Structural Engineering at Brunel University and CEO of Inframatic. He holds an Engineering Doctorate in design automation and optimisation for oil and gas infrastructure. He has extensive experience in the maritime engineering sector and in developing software for large, safety-critical systems, including projects such as the Thames Tideway Tunnel, UK nuclear, and international offshore oil and gas projects.

Michael regularly publishes for the Institution of Civil Engineers, New Civil Engineer and Rail Director on the intersection of AI and engineering design. He is also a member of the BSI Artificial Intelligence Standards committee and serves as a UK delegate for PIANC.

Professor Adam Sobey, Mission Director for Sustainability, Alan Turing Institute

Adam Sobey is Mission Director for Sustainability at The Alan Turing Institute, the UK’s National AI and Data Science Institute, Chair of Data-Centric Engineering in the Maritime Engineering Group at The University of Southampton and a project scientific advisor at Simula Research Laboratory, Norway. He also acts as a Non-Executive Director at Theyr Ltd, a Voyage Optimisation Software provider to the marine industry, and AQ Live, providing data/AI assurance.

His research focuses on the development of Reinforcement Learning, Evolutionary Computation and Machine Learning in the context of Engineering Applications predominantly for emissions reductions. He is on the management boards for the EPSRC and MOD Centre for Doctoral Training in Complex Integrated Systems for Defence and Security and the Defence and Security Mobility Doctoral Training Partnership at the University of Southampton. He is currently an Editor of Data-Centric Engineering and Associate Editor of Ship and Offshore Structures. 

Chris Walker, Partner, Baringa

Chris is a Partner at Baringa leading across Transport and Infrastructure.  He has spent his career helping clients envision, shape and execute transformation, often around the disruption of new technology.  He brings over 20 years of experience of helping industries procure, adopt and embed these capabilities into their business as usual and has seen more than his fair share of disco-fevers, white elephants and unscalable PoCs.  Chris is currently working with clients in rail, road and aviation, helping set them up for success on their AI journey.  Typically, this has been hindered to date by the absence of strategic ownership, limited cross-functional capability and a fragmented approach to scaling successful initiatives.

Baringa is a global partnership of 2000 people working in every sector to help solve our client’s most complex problems.  Unashamedly geeky, we are one of only a handful of management consulting firms recognised for our expertise in AI.  We have been recently working with central government to analyse AI adoption across different sectors and have identified five critical enablers for embedding AI across operations.  Our research shows us that AI should not be treated as a discrete innovation project, but as a core capability embedded in how organisations operate, deliver and lead.

Ed Whincup, Senior Advisor, BIT

Ed is a Senior Policy Advisor and Behavioural Scientist at BIT, where he applies behavioural science to drive progress on sustainability, energy, and transport challenges. His work focuses on encouraging pro-environmental behaviours and improving decision-making through well-designed, evidence-based interventions.

He has led complex, multi-stakeholder projects across the public, private, and third sectors, developing practical solutions that are both scalable and grounded in rigorous research. Ed holds an MSc in Organisational and Business Psychology from University College London and a Bachelor’s degree in Psychology (with honours) from Macquarie University.

The Behavioural Insights Team is a global research and innovation consultancy dedicated to social and behavioural change. Founded in 2010 inside 10 Downing Street as the world’s first ‘nudge unit’, they apply a deep understanding of human behaviour to improve policies, systems, products and services that help people and communities thrive. Now a social purpose organisation owned by the research charity Nesta, they work in partnership with governments, businesses, foundations and charities to tackle major challenges, from climate change to inequality. 

Lucy Whitehead – Global Product Director – Transport & Mobility

With 18+ years’ experience in Transport and Mobility, working for leading transport operators and transport authorities such as Transport for London, now at Worldline leading on product strategy and product management, with a focus on a customer-centric approach.

Working with the Worldline team to deliver products which shift customer behaviour, have pragmatic road maps driven by data and leverage new technologies to improve customer experience. The key objective is to streamline customer information and drive revenues whilst delivering business efficiencies. My priority is making life easier for the customer.

Dr. Sue Wood, Clinical Psychologist, Changing Minds

Sue is a Senior Clinical Psychologist at Changing Minds UK and has experience working with people and teams across a variety of contexts including the NHS, elite sport and corporate settings. Sue is trained in a range of psychological approaches to understanding and supporting people and was awarded a Doctorate in Clinical Psychology jointly from the University of Warwick and Coventry University in 2016.

Her current work supports performance and wellbeing through individual interventions, profiling, systematic consultation, and training and education. A recent career highlight includes working with the British Paralympic Association to support athletes and staff at the Paris 2024 Paris Games. Sue has recently retired from a 16- year senior age-group football playing career and continues to play hockey at a national level and represents England over 35s internationally.

Worldline Transport Whitepapers

The Future of Rail

Why not take a look at our latest whitepaper 'The Future of Rail' to learn more about the systemic fragmentation and challenges holding back the sector, and Worldline’s suggested policy reforms that can deliver a truly modernised national railway system for the future. 

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Customer First Railway

Through A Customer First Railway, we make the case that rail urgently needs to work differently, and deliver better technology-enabled and structural solutions to return the sector to growth. 

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Where The Journey Begins

A plan to create a smart transport generation.

Transport underpins our ability to connect with people, whether through work, socially or by accessing education. Despite being in the digital age and post-Covid, we still need to and aspire to move around.

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