Link/2500
All in One

• User-friendly and intuitive interface
• Selection of the most important payment functions via icons on the start screen
• Viewable transaction history
• Digital receipt via e-mail
• Acceptance of all major means of payment including Visa, Visa Debit, V PAY, Mastercard, Debit Mastercard, Maestro.
• Reference option
• Tip function (percentage and absolute amount)
• Dimensions: 129 x 70 x 18.4 mm
• 2.4” colour display with backlighting
• Touch display (QVGA 240 x 320 px)
• Chip card reader, NFC (contactless) and magnetic stripe
• EMV- and EP2-certified
• Connectivity: WiFi ® 2.4 GHz, 4G LTE
• USB A to USB C ports
• Operating system Telium Tetra
• Li-ion battery, 1200mAh (removable)
• 256 MB Flash, 128 MB RAM storage
• Cortex A5 processor application and crypto processor

Yes, the Link/2500 Portable Flex has a handy tip function that proactively asks for a tip before each transaction. This is then shown separately on the digital receipt after the transaction.

Please contact our customer service team at cs_luxembourg@worldline.com to activate the function. Please send the terminal ID (TID) in the mail.

Yes, the Link/2500 Portable Flex has a function where you can add a reference to a payment.

Please contact our customer service at cs_luxembourg@worldline.com to activate the feature. Send the terminal ID (TID) number (which you can find on the packaging box) in the email.

Yes, the Link/2500 Portable Flex has a handy tip function that proactively asks for a tip before each transaction. This is then shown separately on the digital receipt after the transaction.

Please contact our customer service team at cs_luxembourg@worldline.com to activate the function. Please include the terminal ID (TID) number in your mail.

In myPortal you have access to all cashless payments around the clock. The online customer portal offers you a structured overview of your transactions and payments. All information is also available as a download. Numerous filter functions allow you to search for individual transactions and details. In addition, myPortal supports the financial reconciliation processes between credits, transactions and your accounting.

Once the order is received and we have received all necessary information (including last two steps: ID identification and signing the contract), it will be shipped at our expense.

The solution is particularly suitable for shops, delivery services, cafés, market stalls and small businesses that accept card payments but do not want to pay fixed monthly costs or basic fees. The Link/2500 Portable Flex terminal can be used both at the counter in a shop and on the go.

A practical feature of the Link/2500 Portable Flex is the digital receipt. At the end of a transaction, you can enter your customer’s e-mail address and send the receipt directly to them.

You will get your payment 1 working day after daily closing has been completed. Daily closing is used to deliver and finalise all transactions made. After the daily closing process, the amounts are credited to the bank account. A daily closing should be carried out at least once per day, preferably when the store has closed for the day. Please note that the first payment will be made only after we have confirmed that all required documents have been provided correctly.

Yes, you can also accept payments with American Express. Please notethat you need to take out an additional contract with American Express. If you are interested in accepting American Express, please contact us.

With Dynamic Currency Conversion (DCC), your customers can easily pay in their card currency. This service allows you to offer your customers real added value and to secure attractive commission for every transaction.

Yes, you can choose up to 10 terminals to purchase.

If you have already purchased one terminal, and would like to order more, please contact us directly.

Yes, the Link/2500 Portable Flex terminal can be used outside of Luxembourg but only inside of Europe.

The payment terminal will be sent by post at our expense as soon as the order is received (including the last two steps: identification by means of ID and signature of the contract) unless we have any further questions. The purchase price of the terminal will be deducted from the transaction amount.

Discover the Link/2500 Pinpad here.

Please contact our sales team if you have any questions about our offer or need any additional information via commercial.lux@worldline.com or call +352 3 55 66 444 at any time.

If you have technical questions after your purchase, please contact cs_luxembourg@worldline.com  or call +352 49 10 38.

You can also find other information about your transactions in our free myPortal customer portal.

The time it takes to complete risk checks can vary depending on your business type and the information your provide during onboarding process. The initial risk assessment can take from 1 up to 5 business days. In some cases, we might contact you directly and ask for additional information or documents required to complete the assessment.