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Payment Terminals and Card Acquiring Services

AVIS Budget Group and Worldline have come together to deliver a new and fully compliant payment solution. This solution is being rolled-out across Europe and is available for AVIS Budget Group Licensees and Sub-Licensees. Benefit from a new generation of updated contactless payment terminals with Worldline acquiring and enhanced Dynamic Currency Conversion services.

Your Benefits

Quick Access to Funds

Receive funds into your ABG account almost instantly in local currency paid directly to you by Worldline.

Improved Reporting

Benefit from advanced reconciliation and financial reporting.

Improved DCC

Seamless and compliant Dynamic Currency Conversion for your customers directly on the terminal.
Benefit from a high revenue share on each successful DCC transaction.

Enhanced Security

Reduced PCI scope and fraud risk with state-of-the-art tokenisation.
Efficient Asset Management: Achieve precise PED management and asset tracking.

Compliant Payment Transactions

Adopt secure methods like payment tokens, card on file transactions to process fines and toll charges.

Faster Transactions

Eliminate double dip for quicker, smoother customer transactions (1-2 minutes saved).

The new ABG Payment solution Explained

Solution overview

The new payment solution consists of desktop and mobile payment terminals with card acquiring services by Worldline. The terminals integrate with the AVIS back office infrastructure and support all currently-accepted card brands.
Late charges, such as tolls and fines are handled via the AVIS back office or the Worldline e-Portal.
American Express transactions are supported by Worldline terminals and are paid out and reported on directly by American Express.

overview solution scheme

For additional information on Worldline terminals, DCC and e-Portal, click on the links below

Terminals

DCC

e-Portal

Cost structure for the new Worldline Payment Solution

Cost type

Terminal (Desk5000)

Terminal (Move5000)

Gateway

E-commerce transactions

Acquiring cost

One-Off (purchase)

One-Off (purchase)

Monthly fee per terminal

Fixed price per transaction

Variable price per transaction according to the Interchange++ structure

Pricing model "Interchange++"

The Interchange ++ model’s variable cost structure lowers expenses for merchants while improving transparency.

The pricing model “interchange ++” consists of 3 components which add up to form the individual commission rate for each purchase or refund transaction.

1.

Interchange: fees charge by the cardholder bank on each transaction. Rates are fixed by the payment schemes (like VISA or MasterCard) and are the same across banks and financial institutions.

2.

Scheme fee: fee charged by payment schemes on each transaction. The rates are also fixed by the schemes.

3.

Plus fee: this is the fee charged by the acquiring bank or financial institution such as Worldline for processing your payments.

Interchange and scheme fees vary per transaction based on card and transaction specifics, but Worldline simply passes these costs to you without mark-up, only adding our agreed Plus Fee. With no markup on interchange and scheme fees, merchants are assured that they only pay necessary costs.

Merchants benefit from complete transparency via an online portal that details all transactions and costs, with automated or customizable reporting.

Brands

To accept American Express cards, please make sure to communicate your AMEX merchant ID to us on the contract. You can retrieve the merchant ID number online from your AMEX account, it is also referred to as contract number.

About Worldline

We are shaping a new world of payments and trusted transactions. With our advanced payments technology, local payments expertise and solutions customised for hundreds of markets and industries, we are helping millions of businesses of all sizes to realise their ambitions faster, simpler and more securely.

+1.4M

Merchants

~18k

Worldliners

170

Active countries

#4

Largest PSP Worldwide

How to sign your Worldline contract

Contract digitally online in DocuSign and upload all required documentation.

Contract digitally online in DocuSign and upload all required documentation.
Worldline has sent each of the licensees a digital contract invitation via the DocuSign online contracting platform. Please look out for an email from dse@eumail.docusign.net.
Start filling in your contract online on the DocuSign platform. There are explanations provided within the contract form to guide you through. Please follow the guidance in the contract carefully and take the utmost care to fill in the contract correctly, completely and that all documents are clearly legible and up to date as required. This will allow your contract to be processed efficiently. Make sure to always save your progress before closing the browser.
Acquiring services fall within the scope of Financial Supervision just like the services of banks. This means that Worldline is obliged to perform full customer due diligence procedures (KYC & AML checks). Make sure to prepare 5 important documents:
- bank statement (no more than 3 months old)
- IDs/passports of all legal representatives and beneficiaries
- the company register extract (no more than 3 months old)
- UBO register extract (no more than 3 months old)
- current signed and dated organizational structure chart
When you have completed filling out your contract and have uploaded the required documents, Worldline will review your contract to ensure completeness. If needed, you will be proposed a meeting with one of our advisors to provide clarification or additional required documents.
Once the contract and documentation review has been completed, you will receive an email invitation to sign the contract online.
Worldline will prepare your account and, following the completion of the KYC/AML check, you will receive a welcome email.
If you have any trouble finding the contract, please fill in the below contact form

1

Receive contract
2

Fill out & sign
3

Approx. 15 business days activation time
4

Receive your welcome email with your account credentials
5

Terminal delivery
6

AVIS + Licensee activate new solution

FAQ

After activation, the AVIS Terminal management will manage the delivery and integration with you. The terminals are connected to the sales point via a USB connector and are easy to connect. Our support team will configure the point of sales, so that once the terminal is connected everything is operational.
You can request support in the Worldline e-Portal. Please find the link to the e-Portal here.
Please submit a ticket via ABG Service Desk.
Worldline pays out the turnover minus the cost of processing transactions on the next business day (net settlement). Payouts will be paid directly to your bank account.
Contactless payments will be available after testing is completed.
Please use the contact form at the bottom of this page and specify your request in the message field.
Worldline delivers a fully-compliant payment solution to ABG. The new terminals are compliant with the latest technical standards and all transactions are encrypted.
Please register your commerce at Setup Merchant Account & Membership | American Express
Post‑rental charges are handled through our corporate payment services, using secure tokenized card details stored within the rental record. This allows licensees to process additional charges with confidence and security.
Once a rental is completed, authorized transactions are automatically settled by a scheduled corporate payment system job, typically at the end of the day or the following day, ensuring timely and accurate processing.
No. As part of our enhanced security model, only card tokens are stored in the rental record. If plain card information is required for exceptional cases, please reach out via ABG Service Desk.
Settlement and reconciliation reports are available from below portal. - Worldline Portal – for Worldline‑acquired Visa, Mastercard, and Diners transactions - American Express Portal – for Amex transactions

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