Hotel front desk female receptionist working her computer

The Originals Human Hotels & Resorts and Worldline conclude partnership for Online Payment Processing.

The benefits for your hotel

Allow guests to book their stay at your hotel directly on the Originals website – powered by Amadeus & Worldline

Special pricing

The Originals Human Hotels & resorts has negotiated preferred pricing with Worldline for the processing of payment transactions.

PCI and DSP2 compliance

No more compliance worries — your acquirer ensures full PCI and DSP2 certification.

A dedicated team

End to end support to set up your online payments from contract to deployment.

How does it work?

Worldline will deliver card acquiring services (payment transaction processing) connected to the Amadeus online payment acceptance gateway. Once a Direct booking is performed for your hotel, the transaction will be routed by The Originals to Worldline to process the payment and settle the funds directly onto the hotel bank account.

Worldline Acquiring & DCC

Worldline delivers the payment processing (acquiring) and Dynamic Currency Conversion services for member hotels to allow online payment processing for Direct Bookings as well as for Manual Key Entry (MOTO) to capture VCC transactions.

PCI and DSP2 compliance

The Originals brings together all service providers, including Worldline and the Hotels, coordinating the technical setup with all stakeholders to activate the services.

How to sign a contract

About Worldline Acquiring & Dynamic Currency Conversion (DCC)

The Originals and Worldline have forged a strategic partnership to offer unique conditions for acquiring and DCC—transforming the way you do business!

For over 40 years, Worldline has been at the forefront of the acquiring industry, setting the standard for payment solutions and driving innovation in hospitality.

- Best-in-Class acquiring services of Worldline
- Highly resilient, innovative and proven acquiring platform
- Flexible and detailed provisioning structures

The Originals & Worldline have negotiated competitive conditions for Acquiring & DCC according to the Interchange++ cost model. Get in touch now to get the latest offer for your business.

How does Interchange++ work?

Acquiring cost of a card payments consist of three components:

- Interchange: Fees charged by the cardholder bank on each transaction. Rates are fixed by the payment schemes (like VISA or MasterCard) and are the same across banks and financial institution.
- Scheme Fee: Fees charged by payment schemes on each transaction. The rates are also fixed by the schemes.
- Plus Fee: This is the fee charged by the acquiring bank or financial institution such as Worldline for processing your payments. The plus fee is specified in your contract.

Interchange and scheme fees vary per transaction based on card and transaction specifics, but Worldline simply passes these costs to you without mark-up, only adding our agreed Plus Fee.

Merchants benefit from complete transparency via an online portal that details all transactions and costs, with automated or customisable reporting.

Worldline provides a transparent solution with a breakdown of each commission, with no margin on interchange commission or network fees. There is a fixed transaction fee of 0.16%.

Transaction & Settlement reporting

As your acquiring provider Worldline will provide you with transaction and settlement reporting. Take part in the webinar if you would like to know more.

On your contract you can select if you would like to receive automated reports via email and with what frequency. Once your contract is submitted and your account is set up you will also receive access to an online reporting portal. Here you will have access to all information and details and be able to create your own reports as needed.

Why choose Worldline?

Competitive pricing

Benefit from our industry leading solution with transparent pricing built around your needs.

Your perfect payment partner

Choose your favourite option to integrate with your webshop, whether that's shopping cart plugins, API, hosted checkout page or tokenisation fields.

Simplicity

One point of contact, one platform, one reporting system. We make payments simple.

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4 largest PSP worldwide

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1 acquirer in continental Europe

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1 European payment processor

c. K
16 employees

€ BN
4 6 2023 revenues

€ M.
250 annual investment in R&D

How to sign the contract

Worldline has sent each of the hotels a digital contract invitation via the DocuSign online contracting platform. Please look out for an email from dse@eumail.docusign.net.

- Please start filling in your contract online on the DocuSign platform. There are explanations provided within the contract form to guide you through.
- Acquiring services fall within the scope of Financial Supervision just like the services of banks. This means that Worldline is obliged to perform full customer due diligence procedures (KYC & AML checks).
- Please follow the guidance in the contract carefully and take the utmost care to fill in the contract correctly, completely and that all documents are clearly legible and up to date as required. This will allow your contract to be processed efficiently. Make sure to always save your progress before closing the browser.
- When you have completed filling out your contract and have uploaded the required documents, Worldline will review your contract to ensure completeness. If needed, you will be proposed a meeting with one of our advisors to provide clarification or additional required documents.
- Once the contract and documentation review has been completed, you will receive an email invitation to sign the contract online. - Worldline will prepare your account and, following the completion of the KYC/AML check, you will receive a welcome email.

Book a Meeting

If you would like to get in touch with one of our Sales Agents to discuss any questions, about the contract or setup process, please fill in the form

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FAQ

Dynamic Currency Conversion (DCC) is a foreign exchange service provided by Worldline for cardholders using cards in a currency different from that of the Merchant. By accepting DCC, cardholders can pay in their own currency with a clearly displayed conversion rate and a 3.75% fee. Worldline also offers a best rate guarantee. Cardholders may choose to decline DCC, in which case their bank will manage the currency conversion. The Merchant is always paid in their own currency.
For each transaction processed with Worldline's DCC, the Merchant receives a revenue share of 1.2% of the transaction value. The annual revenue share will vary based on the number of foreign cardholders using the DCC service, which is influenced by the Merchant's location and customer base. To educate cardholders on the benefits of DCC, training materials are available for cashiers.