Worldliners at the 4L Trophy: A human and charitable adventure

Worldline is a responsible company. Indeed, as part of our CSR strategy, we support our colleagues’ charitable actions. Worldline is also a young and dynamic company. We welcome hundreds of interns every year and quite a few of them join the company once they receive their diplomas. That is why when two of our interns from CPE Lyon asked us to sponsor their participation in the 4L Trophy Rally, we naturally said yes!

Our Expert Community, a genuine catalyst for innovation

Worldline officially launched its Expert Community, with a pilot in France, in 2013 with 100 technical experts at that time. Through this Expert Community, Worldline aims to spread the expertise within its organization by fostering knowledge and know-how sharing and by valuing and recognizing its technical talents by enabling them to evolve in their areas of expertise.

Learning Expedition: 3 days to discover Lisbon’s innovative scene

From January 15th to 17th, 22 Worldliners gathered in Lisbon for a short but fast-paced trip focused on innovation and entrepreneurship. During 3 days, the winners of last year’s WIN Awards, our internal innovation contest, were immersed in a learning expedition that enabled them to explore some of Lisbon’s innovative and entrepreneurial scene, while enjoying time in the best avant-garde spots of the beautiful Portuguese capital city.

The customer relationship, a complex real-time “algorithm”

CRM (aka Customer Relationship Management) is principally used to collect customer data in order for a brand to be relevant when it comes to selling products and services. One of the main goals of CRM is to facilitate the customer relationship: gather customer knowledge during each interaction while, at the same time, identifying them in a seamless and integrated manner through their mobile phone number at the call center, for example.