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Meet the women and men of Worldline – Yannick Szybowicz

Meet the women and men of Worldline Yannick Szybowicz

Yannick Szybowicz

Head of Platforms and Terminals Managment for Worldline’s Merchant Services

What is your line of work? Why did you join the technology business in the first place? What motivated you?

I joined the company in 1996 when it was called Axime. I am an IT guy. I was hired as database administrator and systems engineer. My motivations at that time were really technology oriented. Then I moved progressively to the business side of the company. In 2000, I was offered the ownership of some contracts; it was the beginning of a new path for me, one that put me directly in contact with clients. Over time, and thanks to some successes, I was offered more opportunities with more important contracts. Between 2005 and 2009, I was responsible for the IT operations of the Orange messaging systems (Wanadoo at that time). This was a really great adventure for me. It was an important moment for my career in the company. In 2009, I switched to something totally different, as I was not knowledgeable in the payment domain and I wanted to try something new. My main motivation was also to be part of the big adventure of Worldline becoming one of the major actors in the payment domain. After several years, during which I continued to develop my knowledge of payments, I was offered in January 2017 my current position, Head of Platforms and Terminals Managment for Worldline’s Merchant Services. The payment business is a motivating factor by itself. It is a major component of our life and our society, with the complexity and regulations that come with it. Worldline’s vision and growth are also motivating factors. I like being part of an adventure and I like long term challenges.


What do you find more challenging in your profession?

The main challenge for me in my current position is to translate the management’s vision in operational terms for my teams. I have to manage teams that come from different backgrounds and cultures. I must make sure that everybody is going in the same direction with a generic vision that is concrete and understandable. My ongoing challenge, but also my pleasure, is developing my role as a leader. Moreover, there is the reverse communication towards the management. I have to be the interface between my teams and them and make them understand what is complex in the execution of the plan using their business language.


What are you most proud of in your work?

I‘m proud of my team, which spans 11 different countries, and quite proud of the results we managed to achieve. We have an international team spirit and I start seeing the benefits of the efforts made. People are supporting each other regardless of the borders. I’m also quite proud of what I have been doing.


What advices would you give to achieve Work-life balance?

I think we are all different and that there is not premade answer for this question. We need to find our own paths. Worldline is a very active company, this generates motivation but we have to maintain work life balance and find ways to find calm. I can only speak for myself. My way of doing this is by setting time aside to run. I love running long distances. Being alone, listening to some radio podcasts, thinking ... Everybody needs to find its own way.


How has Worldline helped you to advance in your career and reach your professional goals?

From my personal experience during all these years, internal mobility is really part of Worldline’s DNA. It contributes hugely to the enrichment of our various organizations that have the opportunities to mix different profiles, know-how and backgrounds. It is supported by HR in all geographies. I know that every individual can benefit from this framework. I encourage my team to not stay static too long.