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Worldline enables the secure forgery-proof signature of Adobe e-documents

Adobe is an important American company with a global reputation and reach that notably invented and democratized the PDF format. Its business model is to offer Cloud-based solutions and products for its three divisions: Marketing Cloud, Creative Cloud (including the very popular Photoshop tool) and Document Cloud. The latter division, with whom we are working, offers tools such as Acrobat.

First real-life Open Payment use case in France

On March 27th, 2018, contactless payment was introduced in Dijon’s tramways. Indeed, Dijon Métropole, Keolis, Caisse d'Epargne Bourgogne Franche-Comté, Visa and Worldline unveiled an innovation in the field of Open Payment in the capital city of the historical Burgundy region. It is mainly aimed at the 330,000 travelers who visit the city every week and who up to now favored cars as their mode of transportation.

The customer relationship, a complex real-time “algorithm”

CRM (aka Customer Relationship Management) is principally used to collect customer data in order for a brand to be relevant when it comes to selling products and services. One of the main goals of CRM is to facilitate the customer relationship: gather customer knowledge during each interaction while, at the same time, identifying them in a seamless and integrated manner through their mobile phone number at the call center, for example.

Worldline to unveil two new innovative IoT solutions at the 2018 Mobile World Congress

We will unveil two new IoT POCs (Proofs of Concept) there. The first one illustrates the convergence of IoT and payments through a Siemens coffee machine controlled by our latest Point-of-Sale (POS) terminal, VALINA. Developed on Android to secure IoT payments, this demonstrates that any object can be transformed into a connected one. The POS terminal is also used as a gateway between the coffee machine and a Facebook messenger chatbot. The end-user can either order his/her favorite coffee through the payment terminal interface or via the social bot on his/her mobile phone.

Be ready for the GDPR

The Global Data Protection Regulation (GDPR) is the most important change in terms of data privacy regulation in 20 years and it will come into force on May, 25th 2018. It focuses on data subjects’ individual rights and transparency related to data usage. Michael Mingers, Worldline’s Global Data Protection Officer, sat down with us to talk about this European law, its impacts and what Worldline is doing internally and for its clients in this context.