Digital goods and services are by definition intangible—and this makes them a particularly attractive target for fraudsters. Below, we explore the most common risks for digital businesses and the heavy financial toll of fraud.

Data sources:

• Clearsale - protecting your online business: chargeback fee statistics by industry
• RFI Group: Friendly Fraud – With friends like these, who needs fraudsters?
• Appriss Retail: The Burden of Retail and Ecommerce Return Fraud
  
   

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Mobile fraud and phishing – two key threats for digital business

More and more customers are turning to their smartphones to buy digital goods & services – and fraudsters are following close behind them. In this fact card, we explore how mobile fraud and phishing are becoming a growing concern for digital businesses. 

Data sources:

• Ravelin: Fraud detection for digital goods
• LexisNexis: 2018 True Cost of Fraud^SM Study for the Retail Sector