What is your line of work? Why did you join the technology business in the first place? What motivated you?
I am the head of Core Infrastructure Solutions and Services for Worldline’s Production Services. I have a degree in Computer Science and I have attended several technical courses in the past, including a post degree in Strategic Technology Management. When I was a teenager, personal computers were starting to appear in people’s homes. I had my own at fourteen, and besides playing a bit, my curiosity led me right away to programming to see how things could be done. Since that moment, I knew that I wanted to study and work on something related to computers. I enjoy improving what we do on a daily basis. There is no routine in our profession.
What do you find more challenging in your profession?
Someone once said "The only constant is change", and I strongly believe this is our most important challenge. It is not only about the need to stay up to date with new developments in the industry or be aware of the latest big announcement. In my 20-year career at Worldline, I have witnessed several paradigm shifts that completely changed the way of working and doing business. Take for example the move from client server architecture to cloud computing, or our traditional datacenters, network devices and servers, to the whole range of software defined infrastructure.
What are you most proud of in your work?
Our work is composed of several projects running at the same time. Several of them are well known or small and simple, but some can be really challenging. I am proud of each of them, but mostly when a challenging project is completed and the expected results are over achieved. For instance, last year we had to move our main datacenter to a different location without interrupting services delivered to our customers. This was a highly challenging project which lasted 9 months, and ended up with great success thanks to the hard work of many people in my own team and in the different business operations teams.
What advices would you give to achieve Work-life balance?
This is not an easy question. In our line of work, there are times when it is very tough to get work issues out of your mind when you go home. We deliver 24/7 services, so our commitment must also be 24/7. Being well organized from a personal and team perspective is the key to being able to leave work at the office and enjoy the moments when you are disconnected.
For example, I write down and classify every task I have to do so I do not need to be constantly reminded of everything until it is done. This way, I can enjoy my time at home without having to think about what I have to do the next day, because the next morning I will have the information waiting for me at the office.
How has Worldline helped you to advance in your career and reach your professional goals?
I have been with the company for 22 years, starting as a trainee in charge of installing supply chain software for small providers of the automotive industry. In the first years, I was able to take a lot of technical trainings, improving my skills and later on becoming a team leader. Since then, I participated in two different international programs, Outsourcing Leadership Program and Gold for Experts. Both programs gave me a lot of knowledge in different areas (technical, planning, strategy, management, etc.), but they also provided the opportunity to interact and develop projects with people from different geographies and cultures.