Digital Transformation

Strategy October 2021

Navigating Digital Payments: Reshaping customer experience by simplifying complexity

Worldline’s Scientific Community has published Navigating Digital Payments which explores the key trends in payments. Understanding how these trends will interact and converge provides deeper insights for what the future will bring.

David Daly

Strategy October 2021

Helping Small Stores Think Big: Driving Digital Acceptance at the Small In-Store

Acceptance of digital payments at micro or small merchants, particularly in developing countries, is low for a variety of reasons. Driving an increase in digital payments acceptance is easier said than done, but will depend on three key elements: trust, cost and opportunities for revenue generation.

Sunil Rongala

News September 2021

Is crypto currency ready for prime time?

With the various crypto initiatives currently in development, I’m exploring the viability and use case of these efforts in today’s world.

Urs Gubser

Strategy September 2021

Key steps for a successful onboarding process

Customers expect a fast and seamless digital experience from companies. Every generation has greater digital expectations than the previous. Some will expect the opening of a bank account to be as simple as opening a social media account. How do we manage prioviding companies a 5-minute onboarding process, with a top guarantee of security, a fast integration to their systems? Read the answerfrom our expert in this article.

Louis Badin

Strategy September 2021

Can digital transformation lead to better customer experience?

Embarking on a digital transformation journey can have a significant impact on customer experience. However, you may not want to start there. There are other strategies that businesses can use for immediate short-term change. Learn them from our expert Urs Gubser in this article.

Urs Gubser