Strategy

Strategy July 2021

How to mitigate post-Brexit impact on cross-border e-retail

At Worldline, we support over one million merchants in more than 50 countries and our Digital Commerce division specialises in cross-border e-commerce and payments. As a trusted partner, we work closely with UK and EU e-retailers as they navigate Brexit challenges, helping them to deliver seamless services to their customers wherever they’re located. Find out our top tips to help mitigate Brexit impact from our expert Mike Goodenough .

Mike Goodenough

Strategy July 2021

Choosing the right payments partner: Your biggest ally for business growth

Stephan van Gulck, Head of Product - Online Regional Businesses at Worldline explains which are the most important aspects to consider when choosing the right payment service provider.

Stephan van Gulck

Strategy July 2021

Why China is the largest and most dynamic ecommerce market in the world

China represents a huge opportunity for western businesses. With a unique system of ecommerce and payments that makes it incredibly dynamic. In this article, our expert shares his insider knowledge and best practices for approaching this ever-changing market.

Raymond Cui

Strategy July 2021

How an omnichannel approach can help resuscitate the hospitality industry

It’s fair to say that the hospitality and travel sector was hit harder than perhaps any other by the pandemic - with only 55% occupancy rates for UK hotels, PwC reported the ‘bleakest outlook since benchmarking began’. Although the pent-up demand for travel is ….

Dean Farley

Strategy July 2021

Boost your customer relationship email channel: test AI

Customer services do not just need to be fast, they also need to respond correctly from the first interaction to minimise the number of exchanges. In this article, our experts explain how an optimized email processing based on AI can help companies redesign their customer experience for the best.

Lucile Diboune and Clélia Delugeard