Publications

 

 

Highlight

The World after COVID-19

Based on research and some visionary insights from an international team of experts across Worldline's global business lines, this paper shows how the pandemic is accelerating existing trends in business and technology and creating a "new normal" for all businesses.

Adapting your business now for the new normal in payments ›

 

FEATURED PUBLICATIONS

Whitepaper

5 e-commerce payment best practices for 2021 and beyond

In this white paper, we explore how you can sharpen your online payment strategy to take full advantage of the “new normal”. Is your e-commerce payment system ready for 2021?
Let's find out ›
Whitepaper

Harnessing AI to achieve hyperautomation in payments

The advancements in Artificial Intelligence (AI) has enabled businesses to automate increasingly complex tasks. Building on Worldline’s strategic research programme, this paper sets out the primary technologies and use cases for hyperautomation in payments.
Learn more ›
WHITEPAPER

Digital Experiences in Banking: Technology is Only Half of the Story 

This whitepaper from Worldline is highlighting the knock-on effect from more digitally enabled markets on consumers’ expectations and preferred methods of interactions in banking.




Discover why Bridging Human and Digital Experiences in Banking ›
POSITION PAPER

Blockchain: how can we bring different stakeholders together around a common project in complete confidence?

This position paper from Worldline is highlighting the blockchain trends, Worldline's know-how and positioning with regard to this technology, but also the presentation of the company's blockchain projects.


Download the position paper ›
OMDIA Report

OMDIA IDENTIFIES WORLDLINE AS A WORLD-CLASS CLOUD CONTACT CENTRE PROVIDER IN THE MARKET FOR 2020-21

This report reviews nine of the leading cloud contact centre solutions and compares them based on the strength of their technology platforms, the views of their customers, and the market impact that each company currently has in today’s very competitive environment.
Download the full report ›
BRIEFING

How will we pay? Everything you didn’t dare ask… 

This latest briefing by Worldline provides industry insights into how and why payment is changing so rapidly and what these developments mean for banks, merchants and consumers.  
 

 

 
Get inspired about the future of retail ›
EXPERT PAPER

Payment Software Licensing: Software as a flexible engagement

This expertise paper discusses a holistic approach to the successful selection process regarding payment software licensing, in order to ensure long-term benefits and value creation. The contents of this paper will help financial institutions choose and make the most of their vendor partnership.
Download expertise paper ›

ALL PUBLICATIONS

     
             
   
   

Authentication

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Bridging human and digital experiences in banking

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Enabling innovation - through payments platform transformation

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Fraud risk management for issuers and acquirers

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Harnessing AI to achieve hyperautomation in payments

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How Will We Pay? Welcome to the payment revolution

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Order Picking: Our 9 tips on how to improve in-store order picking

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Protection of privacy in card-linked offers

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PSD2: Step-by-step Guide for TPPs

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Revitalizing card issuing

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Time to get practical - a PSD2 white paper with a step-by-step preparation guide for banks (ASPSPs)

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The World after COVID-19

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5 e-commerce payment best practices for 2021 and beyond

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Banks’ key topics

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Digital Banking

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EMV 3-D Secure 2.0

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Expert view Security for your mobile apps

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How will we pay? Everything you didn´t dare ask...

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Making Instant Payments a reality

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Packaged power and performance

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Payment Software Licensing: Sotware as a flexible engagement

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Futuring Payments #3

The central focus of this issue of our Futuring Payments magazine is Fraud and Risk Management. We take an in-depth look at how to counter current and future global payment fraud trends.
Read the latest issue ›

Futuring Payments #2

In the latest edition of your Worldline magazine: the new YUMI payment terminal; fighting online fraud; customer experience and what is new in the world of payments (February 2020)
Get inspired about the future of retail ›

Futuring Payments #1

In this first edition, we offer a selection of articles about burning topics related to PSD2, future of in store payments and mobility to cope with urbanization and the need for new innovative solutions - all driven by payments. (June 2019) 
Money 2020 Europe special edition ›

Enabling mobile Person-to-Person payments

Convenient, simple and secure
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Corporate Factsheet

Digital payments for a trusted world
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Payment Software Licensing (WL Pay)

Worldline Pay knowledge performance, innovation
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VALINA Factsheet

VALINA, the next generation compact, convenient and complete
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WL 1-Click Card Issuing Processing

The real-time, end-to-end solution to all your card issuing challenges
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WL Access Control Server

Strong authentication for payments and online banking
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WL Acquiring Processing Services

Develop your acquiring business by building new opportunities with your merchants
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WL ATM Global Management

ATM Management free your mind with a simplified service
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WL Cash Club

Monetize your card transaction data as a business enabler between your cardholders and merchants
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WL Connected Living

Unlock thepower of Internet of Things through engaging Connected Services
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WL Contact

Drive our customers' experience
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WL Conversational Platform

From omnichannel support to tailored financial coaching
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WL Digital Banking Platform

Reinventing customers' banking experiences
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WL Digital Preservation

Electronic Archiving with probative value
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WL Dynamic Currency Conversation at ATM

Extend your ATM Offering with Dynamic Currency Conversion
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WL e-contract

e-contract to get rid of red tape
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WL One Commerce Hub

WL One Commerce Hub

A single convergence platform for all your payments needs
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WL Pay Online Watcher

WorldlinePay fraud detection fighting fraud in real-time
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WL Tap2Use

Empowering cashless transport and social mobility
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WL Trusted Interactions

WL Trusted Interactions

Restore trust with your customers
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WL Trusted Authentication

WL Trusted Authentication

Securing all customer experiences across all channels
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YUMI Factsheet

Meet your new Top Seller
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YUMI

Meet your new Top Seller
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More Resources

Infographics

Data & market insights at a glance ›

Reports

To the Worldline 2019 Integrated Report ›

Videos

To our YouTube channel ›