Spanish postmen can now accept payments on their smart devices with SoftPOS technology
Correos Group is one of the leading providers of physical and digital communication as well as parcel service in Spain. With more than 48,000 employees and 1,6 billion annual shipments, Correos represents a benchmark for postal services in Spain.
Find out how Worldline and SoftPos.eu supported Correos to deliver a new and innovative payment solution on their existing smart devices, allowing employees to streamline their day-to-day tasks all while maximising customer satisfaction.
“Thanks to Worldline’s Tap on Mobile solution, we were able to simplify our employees’ daily processes, thus improving productivity without the need to equip them with additional hardware. Worldline understood our challenges perfectly well and proposed an innovative and cost-effective solution that fit all our needs. This is how payments should be: simple, frictionless, and easy to manage!”
José Pozo Muelas, SoftPOS Project Director
Improved customer satisfaction, at a lower cost, while generating new business opportunities
The results speak for themselves. Since the rollout started back in 2022, Correos has simplified processes for their employees, who can now collect payments on their usual PDA. Cashless payments have become easier to manage, manual errors are less likely and payment transactions are now easier to track. These benefits have saved Correos money, time, and opened the door to new business opportunities.
The benefits are wide-reaching. Worldline’s Tap on Mobile allows Spanish customers who were previously struggling to access ATMs or banks to pay with a simple “tap” of their credit card, making life easier.
True innovation with benefits for everyone!
“We are very proud of the implementation of Tap on Mobile with Correos, which allowed them to enhance their customer experience and their business performance. Worldline’s Tap on Mobile is the ideal innovation to answer Correos’ specific needs and improve customer payment journeys. This partnership reinforces Worldline’s commitment to leverage innovation to simplify and enable payments for all merchants, whatever their sector.”
Guillaume Pascal, Head of Global Sales & Verticals at Worldline Merchant Services
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