BW-Bank engages Worldline for a further seven-year term
Worldline has served BW-Bank for 17 very fruitful years under an issuing processing contract that will now be extended and expanded for a further seven years.
Frankfurt/Main, 23 July 2015 – Worldline [Euronext: WLN], European market leader in payment and transactional services, will continue to manage comdirect’s credit card processing for a further seven years. By extending its partnership with Worldline, comdirect ensures its ever-expanding portfolio continues to meet the highest security and compliance standards, while also guaranteeing security over investments at a market cost-effective level for the bank.
During 17 years of close teamwork, Worldline has managed issuing processing for BW-Bank’s extensive range of cards, which differ depending on customer needs for additional card functions and terms of payment. Based on Worldline’s seamless and world-class service, BW-Bank has decided to continue and expand services provided by Worldline’s customer contact center. This will include application processing services, cardholder and chargeback services.
Under the extended issuing processing contract Worldline will perform a series of new services. Worldline handles all the credit cards ranging from co-branded-cards, the bank’s own cards to prepaid cards via its technical platform, while also providing various other services such as management of contactless cards. The Company uses the internationally recognized “3D-Secure” service to ensure secure processing of web-based bank card payments. Furthermore, the bank’s customers can already use the "Self-Selected PIN" service, by which they can set their own PIN codes at any time.
The Company also administers real time scoring for the Payback-Portfolio and payment of loan instalments with the Worldline front office system.
Wolf Kunisch, Worldline Managing Director for Financial Processing & Software Licensing and responsible for Worldline Germany & CEE, said: “Extending our longstanding contract is the result of close and fruitful teamwork with BW-Bank. We have demonstrated over many years to the bank that they can count on our card processing expertise and it was our dedication to continue this long-term partnership and support BW-Bank with innovative and future-oriented solutions that swayed the bank’s decision."
Helmut Dohmen, BW-Bank Business Unit Manager Private Customers/Private Banking Stuttgart Region, added: "We regard Worldline as a reliable and innovative partner and have enjoyed valuable issuing processing support for many years that we would now like to continue and expand. We will successfully meet future challenges together."
Worldline Press Contact:
Havas Worldwide Paris
Tel +33 1 58 47 90 70 / Mob 06 63 08 41 20
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry. Worldline delivers new-generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market. Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. Worldline employs more than 7,300 people worldwide and generated 1.15 billion euros revenues in 2014.
Worldline is an Atos company. www.worldline.com