Enabling recurring payments within the Single Euro Payments Area (SEPA)

For many services, such as telephone subscriptions, utility (heating, electricity and water), public transportation, insurance policies and many more, consumers have to pay the related fees on a regular basis. Such regular payments are mostly executed as SEPA Direct Debits (SDD). SDD payments are very convenient for the consumer because after the mandate signing there is no need for further involvement for each single payment. For merchants and corporates they offer a convenient way to handle their regular invoices.

Corporates and resellers who want to offer this convenient payment solution to their customers can rely on our SEPA Payment Suite (SPS), which offers a SEPA compliant service (white-label solution) for the end-to-end management of SDD payments.

How does it work?

With an SDD, the bank of the creditor (e.g. merchant, corporate or reseller) collects money from the consumer´s (B2B/B2C) account on a regular basis. In order to use this payment method the consumer has to sign a mandate that gives the creditor permission to debit money from the consumer’s account. This mandate contains information about the payer like name, IBAN and signature date. 14 Days before each debit transaction, the creditor has to inform the consumer (debtor) about the payment due date and the amount.

Our SEPA Payment Suite enables your customers to manage the mandate lifecycle (creation, validation via e-signature, archiving, etcetera) of their SEPA Direct Debit transactions (one-off or recurring).


You can be sure to get paid even if the SEPA Direct Debit is refused by the consumer bank, thanks to our Payment Guarantee option (step 7 'Score and Secure Payment'). This valuable feature will mitigate your risk of non-payment and reduce your effort of analysing R-Transactions and dunning process.

 
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Use Cases - Benefits for a wide range of customers

The combination of a flexible payment method with a seamless payment process makes this solution suitable to customer needs from numerous sectors, such as: 

Transportation

Public Transport subscription
Bike-sharing system
Toll badge & Parking
 

Utilities

Energy subscriptions: water, electricity, fuel, gas, etc. 

Health & Social

Contributions : health insurance, retirement pension
Reimbursement of medical expenses 
Fitness club and sports abonnement 

Automotive & Industry

Fuel card
eCar charging card
Assistance services 

Telecommunications & Medias

Internet and mobile subscription
Music and video streaming 
Newspapers 

Retail

Service to corporates: coffee machine, cleaning, 
maintenance, etc.
Market place: merchants subscriptions to be visible, etc. 

Public Sector & Education

Public bodies : taxes
Education: school fees, cafeteria
Semester fee 

Insurances

Car and house insurance 
Loans 
Indemnity and compensation 

Functionalities

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  • Transaction management

    • Access via back-office, web service, or file-transfer
    • Conversion of domestic file formats to SEPA
    • Management of SEPA files: PACS, SDD B2B/B2C, SCT, SCT Inst, R-Transaction
    • Split, enrichment features
    • Manual validation / threshold parameters
    • Archiving of transactions during whole mandate activation
    • Integration & event reporting

    Mandate management

    • Archiving, lifecycle, change updates, switching account
    • Access via back-office or web service

    Electronic signature for

    • SDD mandates

    Payment guarantee

    (option)

    Fraud module

    • parametrization of own rules and scoring
    • IBAN check and verification

    Reporting

    • Detailed statistics on mandates, SDDs, SCTs, R-Transactions
    • Transactions research modules
    • Cash forecast functionality for Treasurers

    Administration

    • Manage complex corporate hierarchy organisation
    • Alerting

Value for Customers

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  • Consumer (Debtor)

    • No missed or late payment
    • Fully digital payment method
    • Convenient payment method because no further interaction necessary after setup of the payment
    • Clear control of payment means by defining the mandate (creditor, amount, frequency)
    • Full control over the payments due to regular payment pre-notifications
    • Possibility of payment reject in case of unauthorized payment
    • Very secure payment mean (trust)
    • No risk of transferring money to the wrong payee

    Merchant / Service Provider (Creditor)

    • Lower payment costs compared to cards
    • Secure payment transaction - fully compliancy with regulations
    • Full control of the payment process (in combination with billing)
    • Reduced payment failures
    • Higher customer satisfaction and loyalty
    • Payment will be less visible for consumer (set it up and forget)
    • Secure and predictable revenue stream/cash flow --> Improvement of Cash Management
    • Environmental friendly (no paper)

Our SEPA Payment Suite (SPS) offers the following major differentiators:

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