Ensuring compliance
As Europe's leading payments provider, our clients need to be able to rely on us at all times. That's why we ensure compliance with all applicable laws, industry standards, rules and regulations.
Industry standards, rules and regulations
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At Worldline, we uphold the highest standards of ethical conduct and integrity in all our business activities globally. Every employee, as well as anyone acting on our behalf, plays a vital role in maintaining our reputation by conducting business honestly and professionally.
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As a global IT company present in over 32 countries, providing worldwide e-payment and transactional services, Worldline strives to conduct business responsibly. Worldline has formalized its challenges, priorities and commitments into its Corporate Social Responsibility (CSR) policy and has achieved concrete results in its 4 top challenges: Business, People, Ethics & value chain, and Environment.
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The Worldline Environmental and Energy Policy is describing the policy principles and the environmental and energy strategic challenges.
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Environmental Policy (PDF) -
Here at Worldline we are dedicated to eliminating pay disparities based on gender and ethnicity and to recognising equal pay for equal work as both a fundamental right and a crucial business strategy that fosters innovation and competitive advantage.
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Gender Pay Gap 2024 (PDF) -
As a signatory to the Global Compact, Worldline is committed to adopting and following sustainable and socially responsible policies.
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Human rights policy (PDF) -
Within Worldline Management System, the Sustainable Procurement policy aims at providing internal and external stakeholders a holistic view on Worldline CSR guidelines, actions, KPIs within the procurement team and with Worldline suppliers.
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Sustainable Procurement Policy (PDF) -
Universal Registration Document 2024 Including the Integrated Report and the Annual Financial Report
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Universal Registration Document 2024 (PDF) -
This Modern slavery statement has been published in accordance with the Modern Slavery Act 2015. It sets out the steps that we have taken to ensure that slavery and human trafficking are not taking place in its supply chains and in any parts of its business.
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Modern Slavery Statement 2025 (PDF) -
Worldline, a global leader in secure payments, operates under an ISO 9001–based Quality Management System with a Customer First focus, operational excellence, and continual improvement, backed by leadership translating vision into measurable quality objectives.
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Worldline Quality Policy Statement (PDF) -
Worldline is committed to achieving Net Zero emissions by 2050.
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Worldline UK Carbon Reduction Plan 2024 (PDF) -
In May 2025, Worldline received approval from the French Data Protection Authority (CNIL) for its Binding Corporate Rules for Controller (BCR-C) and for Processor (BCR-P), following concurrence from the European Data Protection Board (EDPB). This page below covers the most frequently asked questions about Worldline’s Binding Corporate Rules, as well as their full text and appendices.
Product terms & conditions
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Centralised hub to access important documentation for Merchants including Terms & Conditions, User Guides, Compliance Certificates, and Payment-Method Information.