Herzlich Willkommen


We look forward to welcoming you as a new customer and thank you for placing your trust in us. We make every effort to provide you with optimal service and support at all times.

We have summarised the most important information for you on this page.

Credit notices

Credits are usually paid two working days after delivery of the data (faster payments can be defined in the contract).

Remember to carry out the daily closing statement. Automatic security updates on the terminal are also carried out on when your terminal is connected to the Worldline server.

Your credit notice

The credit notice allows you to view payments in more detail.

The level of detail and the crediting frequency are defined in the contract and can be adjusted if necessary.

Customer portal

The most important information about credits can be found directly in myPortal. Use the various and complementary filter functions to get targeted analyses about the performance of your business in just a few clicks.

Don’t have access to myPortal yet?

Request access

Your payment terminal can do much more

Make cashless payments even more profitable thanks to innovative value-added solutions. Choose the services that suit your business model from our broad portfolio. We not only develop our own value-added services, but also work with numerous partner companies to offer you innovative and practical value-added solutions.

Find out more

The highest security standards are the norm for us

Important information about your security, how you can protect yourself and your customers from possible card misuse. Whether in a retail shop or in e-/m-commerce.

Material orders and contract changes

Tips and tricks