Why a transaction fails.

A payment can be stopped at different steps across the transaction lifecycle for many reasons:


  • consumer drops out because there are too many steps
  • technical issues across the value chain
  • insufficient funds in the shopper’s bank account …


It also varies a lot based on the nature of your business and the types of transactions you are processing. However, no matter what type of business you have, it is always valuable to look at your data to optimise the payment process.

Discover My Performance.

Our Business Intelligence Tool brings together your payment performance insights on one intuitive platform: overall flow & conversion, key metrics & dashboards, payment methods, transaction values, reasons for rejection, 3D Secure details, filtering options...

Payment performance videos.

To go further and start optimising your payment set-up, watch our Payment Performance Series videos, in which our experts share tips and insights across the payment lifecycle.

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