Strong e-commerce customer authentication

Are you ready for 3-D Secure 2.0?

3-D Secure 2.0

Check your Saferpay interface now and get ready for the new security standard.

Online merchants, acquirers, card issuers and customers now face a new challenge in the e-commerce marketplace: The Regulatory Technical Standards (RTS) under the Second EU Payment Services Directive (PSD 2) are due to take effect on 14 September 2019. They mainly require strong customer authentication (also known as two-factor authentication) for online payments. To comply with this requirement, the card organisations - together with the technical body EMVCo - have further developed the 3-D Secure security process: 3-D Secure 2.0 is PSD 2-compliant and is valid in EU countries as well as Switzerland. The new standard will be introduced by Visa and Mastercard in April 2019, and online merchants will need to support it. You can find the introduction date for individual countries here.

A positive shopping experience and fewer cancelled orders at checkout

3-D Secure 2.0 is much easier to use than 3-D Secure 1.0 and even more secure for you and your customers, and that’s thanks to a wide range of data, biometric authentication and an improved, uniform online experience.

Customers no longer have to remember passwords and can easily confirm payments from a mobile app. Customer authentication is fully integrated into the 3-D Secure 2.0 sales process. Liability for fraudulent transactions passes entirely to the card issuer.

3-D Secure 2.0 relies on a risk-based authentication process and uses additional transaction data to check with merchants and card issuers whether the payment was initiated by the cardholder and if the payment process should be allowed or aborted. Other factors of strong customer authentication, such as payment habits or fingerprints, are also included in the verification process.

Low-risk transactions are identified in what is known as a frictionless flow. Genuine customer authentication is not required and thus the cardholder’s checkout process is seamless.

Your advantages with 3-D Secure 2.0

  • Smooth payment process (frictionless flow)
  • Increase your conversion rate
  • Fewer payment disruptions thanks to risk-based authentication
  • Complete integration in web shop and app
  • Intelligent fraud detection mechanisms to reduce credit card fraud

Strong customer authentication – what exactly does this mean?

With strong customer authentication, all payment transactions – except for defined exceptions – must be “strongly” secured. This means that at least two out of three of the following factors must be applied: 

A customer wants to buy a pair of shoes in an online shop. He has already entered his card data in the corresponding fields. A short time later, he gets a push notification on his smartphone: The customer must enter the two-factor authentication code (or one-time password) sent by SMS or confirm the purchase in an extra app with a fingerprint. 


Exceptions au procédé d'authentification forte du client (SCA)

PSD 2 allows for some exceptions in which the cardholder does not need to perform SCA, but the transaction is still carried out as being “fully 3DS authenticated”.

The most important SCA exceptions:

  • Very small payments (Payments up to 30 EUR - up to the limit of 100 EUR cumulatively or five consecutive payments)
  • Recurring payments (All subsequent payments - the first payment must still be made with SCA)
  • Transaction risk analysis (Risk assessment of a transaction with amounts within the specified threshold values)
  • Merchant whitelisting (e.g. customers who regularly purchase from the same company)

Worldline will offer the following exceptions in future: Very small amounts, recurring payments and transaction risk analysis.

Not affected by SCA:

  • Anonymous prepaid cards
  • Mail order and telephone orders (MOTO transactions)
  • Interregional / “One Leg” transactions
  • Transactions initiated by the payee

Card organizations’ specified dates

All e-commerce merchants who process credit card and/or debit card transactions must support EMV 3-D Secure 2.0 starting from the following dates:


  • 1 April 2019: Denmark, Estonia, Finland, Iceland, Ireland, Latvia, Lithuania, Norway, Sweden, UK, Andorra, Belgium, France, Gibraltar, Italy, Luxembourg, Monaco, Netherlands, Portugal, San Marino, Spain, Vatican City, Germany, Liechtenstein, Switzerland
  • 1 September 2019: Albania, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Israel, Kosovo, Macedonia, Malta, Montenegro, Poland, Romania, Serbia, Slovakia, Slovenia
  • 31 December 2019: Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan


  • 13 April 2019: Europe

What do you need to do as a Saferpay customer?

  • If you are already processing online payments via the new Saferpay interface JSON API with 3-D Secure, you don’t need to do anything. 3-D Secure 2.0 is expected to be available from April 2019.
  • Are you still using an old Saferpay interface such as the HTTPS Interface (HI) or Saferpay Clients? Maybe you’re not sure of which Saferpay version you are using? Then take a look at our FAQ page on changing interfaces to learn more and simply make the switchover. We are also happy to assist you with updating your Saferpay interface.
  • Have you not been using 3-D Secure to this point? Then please contact our staff and let them give you professional advice on the steps that need to be taken.
+41 58 399 9232
+49 40 325 967 260
+43 1 717 01 6374
  • Please note: 3-D Secure 2.0 will no longer be compatible with old interfaces. We recommend that you switch to the new JSON API interface today so that you meet the card organizations’ requirements.
  • For customer-friendly, risk-based authentication, 3-D Secure 2.0 uses 10 times more cardholder or web shop data - thus enabling more checkpoints and lower fraud rates. This data also includes personal data such as the name of the cardholder, phone number, e-mail address, IP address, invoice address and delivery address. We therefore recommend that you expand your data protection declaration in accordance with the General Data Protection Regulation (GDPR).
  • Please also replace Mastercard SecureCode logos and names stored in your web shop with Mastercard Identity Check.

New security procedure: Mastercard Identity Check and Visa Secure

Mastercard Identity Check replaces the old Mastercard SecureCode security procedure and Visa Secure replaces the old Verified by Visa procedure. Thanks to this biometric procedure, digital payments can now already be verified using fingerprints or facial recognition. According to the card organisations, Mastercard Identity Check and Visa Secure must be supported by all e-commerce merchants in the EU and Switzerland by September 2019.

It is best to change your old logos in your shop right away. 

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