How does SCA impacts online payment ecosystem players in e-commerce, and what can they do about it?

In this whitepaper, we focus on Strong Customer Authentication brought by PSD2. We explain how SCA and 3D-Secure work for each type of stakeholder in the online payment value chain, in the context of continuous changes in regulation and protocols. It is meant for all the players in the value chain and particularly e-retailers and issuers. We also bring perspectives on how they can better tackle the challenges related to SCA implementation, and we highlight approaches to lower friction in the customer journey on e-commerce transactions.