Fintech interview: How can you listen to your customers? | Podcast

22 / 03 / 2022

In this episode of our podcast series “Navigating digital payments”, we discuss speech recognition and natural language processing with Romain Sambarino (CEO of Allo-Media), Romain Rullier (Sales and Partnership Development at Allo-Media) and Inna Kostiuk (Global Partner Manager at Worldline Merchant Services).

woman speaking over her mobile phone

We talk about the challenges of implementing reliable speech recognition and natural language processing and how they can be addressed, the benefits for businesses and consumers, and the future trends to watch out for in this space.

Each episode of season 1 of Navigating Digital Payments is based on a chapter from the 2021 report published by the Worldline Discovery Hub.

To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to

You might also be interested in