New certificates for www.saferpay.com and test.saferpay.com

Global security threats are constantly changing and the security of our retailers continues to be our top priority. In this context the SSL certificates of Saferpay are being updated.

The change of the certificate for the Saferpay test environment (test.saferpay.com) takes place on 7 March 2023.

The change of the certificate for the productive system (www.saferpay.com) will be carried out on 22 March 2023.

What do I need to do as a merchant?

In most cases no measures need to be taken. The change should have no effect on your system and the sale, as certificates are usually managed and verified automatically.

Please note that Saferpay can’t determine whether your system is using a local trust store or not.

Should you have any questions or should you not be sure whether your system uses a local trust store than please contact your system administrator or shop operator, in order to ensure that, if needed, the certificates are updated to your trust store in due time.

FAQ

    • Saferpay JSON API
    • Saferpay Backoffice
  • All systems that specifically check athe current valid certificate. For example, if you have entered this manually in your own key store or trust store. In all other cases, the new certificate will automatically be accepted as trustworthy.

  • Please contact your system administrator or shop operator.

  • The new certificate for test.saferpay.com can be downloaded here.

    The new certificate for www.saferpay.com can be downloaded here.

  • This will depend on your OS or server architecture, the used trust store and the method of renewing certificates used in the truststore. For installation instructions, please contact your system administrator or the support service for your operating system.

  • No. Website certificates are automatically validated by the browser issuers and certificate Authorities, irrespective of the OS used. No action is needed.

  • No. Website certificates are automatically validated by the browser issuers and certificate Authorities, irrespective of the OS used. No action is needed as long as the current OS updates are installed.

  • It does not matter whether you need to import the certificate into a trust store or whether you use the automatic validation. In both cases you can continue using the existing plugin.

  • No. Only test.saferpay.com and www.saferpay.com are affected.

Saferpay Support

It is important to us that everything runs smoothly. We are happy to support you in this.

Saferpay Support Team

Do you require assistance with problems on your productive system? If so, please contact our Support Team:

E-mail: support.saferpay@worldline.com

 

Saferpay Integration Team

Do you require assistance with the technical integration of Saferpay? If so, please contact our Integration Team:

E-mail: integration.saferpay@worldline.com