The Payments Digital Divide Survey

01 / 06 / 2022

This report sets out a vision for how the payment industry can reduce the payments digital divide by taking action to shape the payment landscape to make it more trusted, inclusive, accessible and convenient for everyone.

A tablet showing The Payments Digital Divide Survey

Although most of us have already adopted digital payment methods, some are yet to fully embrace this way to pay leading to a payments digital divide. So, what are the reasons why some people don't wish to make the switch?

To answer this question, the Worldline Discovery Hub conducted a survey to understand how people prefer to pay and, more importantly, what is driving these preferences.

Read our report to discover what the payment industry can do to help to bridge the payments digital divide.