Säntis Gastronomie: “More time for guests thanks to RunMyResto and Worldline”

12 / 01 / 2026

Säntis Gastronomie has managed the OLMA grounds in St. Gallen since the 1990s, providing all catering services. Rico Zindel, CEO of Säntis Gastronomie Group, explains how RunMyResto with Worldline Tap on Mobile has impacted the trade fair operations and what effects it had.

Customer experience

What is RunMyResto?

RunMyResto is a cloud-based software solution for the hospitality industry, developed by HS Soft. Its main component is MobileWaiter, a mobile app that allows service staff to take orders directly at the table and send them to the kitchen or bar. This optimizes internal processes, reduces staff walking distances, and enables cashless payments directly at the guest’s table. The system thus offers an all-in-one POS solution in smartphone format for restaurants, cafés, and events – with Worldline Tap on Mobile, enabling contactless payments via smartphone at the table (NFC or QR payment).

We integrate RunMyResto and Worldline into our daily operations during trade fair days. In all restaurants, all outdoor stands, at the bar, but of course also during events and large-scale events, these systems are indispensable.

Rico Zindel, CEO Säntis Gastronomie

A practical example – Rico Zindel on the change at Säntis Gastro

In the video, Rico Zindel explains how the combination of RunMyResto and Worldline positively changed trade fair operations and the workflows of his team.

To fully enjoy our videos, please accept all cookies.

Benefits of Worldline and RunMyResto for gastronomers

Increased efficiency through one device: Staff can take orders and accept payments (contactless via card, smartphone, or smartwatch) directly at the table using the same mobile device, speeding up the service process.
Lower hardware costs: Instead of buying separate, expensive card terminals for each employee, Worldline Tap on Mobile transforms a compatible Android device into a full payment terminal.
Optimized workflow and data synchronization: Orders and payments are recorded in real-time in the RunMyResto POS, ensuring better overview, fewer errors, and simplified accounting.
Improved guest experience: Shorter waiting times for ordering and payment, plus the flexibility to pay at the table, increase guest satisfaction and enhance the modern, professional image of the service.

With MobileWaiter and the integration of Worldline Tap On Mobile, every server automatically has their own EFT terminal, works more efficiently with guests, and increases revenue.

Sebastian Kiser, Head Sales / Management, HS Soft

Smart payment processing – Worldline Tap on Mobile

Worldline Tap on Mobile is fully integrated into RunMyResto and MobileWaiter. This means your NFC-enabled Android device (e.g., SunMi L2s Pro) can become a mobile payment terminal without extra hardware.

How the integration works

App-to-App Communication: The Worldline Tap on Mobile app communicates directly with the MobileWaiter POS software on the same device.

No manual amount entry: The payable amount is sent directly from MobileWaiter to Worldline Tap on Mobile, avoiding errors.

Optimized workflow: Staff can take orders and accept payments (TWINT, Visa, Mastercard, debit cards, Apple Pay, Google Pay) directly at the table, saving trips to stationary terminals.

Digital receipts: Guests can scan or receive receipts via email, reducing paper use.

Central management: All transactions are recorded in RunMyResto POS and can be viewed in the Worldline online portal.