Expectations of online shoppers: today, tomorrow and beyond - European research report
19 / 06 / 2023
To differentiate yourself from competitors, it is essential to understand your customers' wants and needs. To this end, we conducted interviews with 6000 online shoppers across six European markets, including Belgium, France, Portugal, Spain, the Netherlands and the UK.
![Woman shopping clothes online](/content/dam/worldline/global/images/content-images/img-full-woman-shopping-clothes-online-on-laptop.jpg/_jcr_content/renditions/Desktop.jpeg)
Our primary objective is to provide you with insights into the current landscape, equip you with strategies to engage tomorrow’s customers and understand how to prepare for the future of retail.
The survey uncovered the following:
-
-
-
Transform your Card Payments platform with Worldline software | Brochure
Learn more -
How Kamera Express reinvents itself and grows internationally
-
Does in-store retail have a future? | Podcast
-
Worldline, Antenor and Selfly Store team up to bring advanced, innovative grab-and-go machines with seamless contactless payments
Learn more -
How Machine Learning is Revolutionising Fraud Prevention in E-commerce: An Expert’s Perspective