Worldline chosen by Goethe-Institut to meet its global market requirements for a truly localised payment experience

Paris La Défense — 09 / 11 / 2023

Worldline [Euronext: WLN], a global leader in payments services, has been selected by the Goethe-Institut, Germany’s cultural institute, operating worldwide, to provide optimised payment experiences to its consumers through integrated local payment methods in respective currencies.


Operating through 158 branches in 98 countries around the world, the Goethe-Institut has been promoting knowledge of the German language and fostering international cultural collaborations since 1951.   

Worldline has tailored its market leading payment solution for the Goethe-Institut to include insightful performance analytics alongside unified reporting. Combining a personal and consultative approach to achieve the best possible experience, Worldline’s full-service solution will enable local processing via a payment orchestration layer based on proprietary smart routing technology. This will allow one contract, one integration and one financial flow throughout the payment processing journey.

Incorporating a number of key features, the Goethe-Institut will be able to accommodate all the local market nuances and characteristics encountered across its highly diverse user base. With flexible and tailored reporting, the Goethe-Institut will also enjoy enhanced payment efficiency and commensurate augmented financial performance. The addition of the Worldline Payment Orchestration offering will also bring the additional benefit and comfort of easy access to local partners and acquirers. Worldline’s solution ensures that the Goethe-Institut and its payments platform remain fully compliant with all necessary regulations and data security standards.

Kym Lukins, Commercial Director Digital Goods & Services commented: "This has been an extremely interesting challenge for Worldline. The Goethe-Institut is world-renowned and operates in nearly 100 countries. With exacting standards and complex requirements, we are delighted to offer the Institut market-leading solutions that will benefit both them and their international customer base.”
Birgit Weckerle, Head of Marketing and Sales at Goethe-Institut added: “Worldline understands that payments are not just functional but can also enhance customer experience and business growth. Its tailored advice and solutions have helped us gain insights into our payment performance, improve collaboration with our partners, and make process improvements that help us better serve our customers around the globe.”


About Worldline

Worldline [Euronext: WLN] is a global leader in the payments industry and the technology partner of choice for merchants, banks and acquirers. Powered by 18,000 employees in more than 40 countries, Worldline provides its clients with sustainable, trusted and innovative solutions fostering their growth. Services offered by Worldline include instore and online commercial acquiring, highly secure payment transaction processing and numerous digital services. In 2022 Worldline generated a revenue close to 4.4 billion euros.


The Goethe-Institut is the cultural institute of the Federal Republic of Germany with a global presence. With currently 158 institutes in 98 countries, it facilitates international cultural exchange, promotes access to the German language and supports the unimpeded development of culture and science.


Susanne Stöger

Susanne Stöger

Head of Communication Merchant Services / Head of Communication DACH Region
Hélène Carlander

Hélène Carlander

Group Head of External Communication