Omnichannel support to tailored financial coaching with Conversational Banking
01 / 09 / 2021
Enrich customer experience through Conversational Banking.
To remain competitive in a disrupted market, banks must integrate conversational banking on top of mobile banking to improve business results through cost reduction and cross-sales opportunities.
There are many conversational banking strategies. The goal is to create:
- Strong Customer Service
- Simple Customer Journey
- Customer interaction