Board of Directors

Born on May 6, 1958 (Belgian nationality)

Director since March 20, 2024

Main activity: Chairman of companies

Wilfried Verstraete is a highly experienced international executive with a remarkable track record in technology-driven financial services. He began his career as an internal auditor and then gained extensive management experience within the France Telecom ecosystem, serving as the CFO for crucial divisions of the Group.

Later, he transitioned to Allianz in Munich as the CFO of AGCS, the corporate and specialty business. Subsequently, in early 2009, he was appointed Group CEO of Euler Hermes (now Allianz Trade), a subsidiary of Allianz SE. During his tenure, he managed the global financial crisis and the Covid period.

Over his twelve-year leadership at Euler Hermes, Wilfried Verstraete successfully transformed the organization from a traditional trade credit insurer into a fully integrated, agile, and undisputed market leader offering cutting-edge digital solutions to clients. He also played a pivotal role in its global technology overhaul, aligning aspirations with capabilities.

Wilfried has a strong international focus, having worked in many countries.

He holds a graduate degree in economics from Vrije Universiteit Brussels and a Master in Financial Management from Vlaamse Economische Hogeschool, Brussels (Belgium).

He also completed the International Executive Program at INSEAD (France) and the Advanced Corporate Strategy and Management for CEOs Program at INSEAD (Singapore).

Born January 17, 1971 (Norwegian nationality)

Director since April 30, 2019

Main activity: Advisor at M-K Consulting AS

Mette Kamsvåg has twenty years’ experience in the IT and payment services sectors. She has been a member of the management of BBS and Nets for fifteen years with responsibility for sales, products and business development.

She was CEO of Nets from 2011 to 2014.

Since 2014, she has served on the boards of several companies. She is currently Chairwoman of the Boards of group.ONE, WebMed and SmartCraft ASA.

She has in-depth knowledge of payment services, in particular as regards the Nordic markets.

She holds a Master’s degree in Business and Economics from BI Norwegian School of Management.

Born August 20, 1970 (French and South-Korean nationalities)

Director since June 13, 2024

Main activity: Chief Human Resources Officer at Sodexo

Agnès Park is a trained lawyer and has also studied human resources.

She began her career in 1994 at Daewoo and then at Chevrolet/General Motors as a corporate lawyer.

In 1999, she was appointed Director of Human Resources for one of General Motors’ subsidiaries in France and Southern Europe.

In 2007, she joined Varian Medical System, an American medical high tech company, where she successively held the positions of HR Director for France and Belgium, then HR Director for Western Europe and finally HR Director for Europe, Middle East, Africa and India in 2018.

In 2019, Agnès Park joined the Pierre Fabre Group as Vice President of Human Resources for the Pharmaceutical Division. The same year, she was appointed Deputy General Manager in charge of Human Resources and Ethics.

Agnès Park joined the Valeo Group on June 27, 2022, as Group Chief Human Resources Officer. She became Chief Human Resources Officer of Sodexo in July 2026.

Agnès Park holds a Master Degree in International Business Law (University of Paris II), an Executive Master of Strategic HR Management from HEC (Paris) and an Executive Coaching Certificate from INSEAD.

Born November 6, 1963 (Turkish nationality)

Director since October 28, 2020

Main activity: Independent Director of companies

Nazan Somer Özelgin graduated from the Faculty of Business Administration of Bosphorus University in Istanbul, where she studied finance. She qualified as a Certified Public Accountant in 1993.

She is a member of the Supervisory Board of UniCredit Slovenia. She is a member and Chairwoman of the Board of Directors of Mapfre Insurance in Türkiye. She is Vice-Chairwoman of the Supervisory Board, Chairwoman of the Risk Committee and a member of the Audit Committee of Zagrebacka Banka in Croatia. In addition, she is Chairwoman of the Risk Committee and a member of the Audit Committee and Remuneration Committee of UniCredit Romania.

She has also been a member of the Board of Directors, Chairwoman of the Audit Committee and member of the Corporate Governance Committee of TAV Airport Operations Holding (Groupe ADP) since March 2024.

Nazan Somer Özelgin previously served as Executive Vice President in charge of Retail Banking and was a member of the Executive Committee of Yapı ve Kredi Bankası A.Ş., one of the largest banks in Türkiye. She joined the Turkish bank Yapı ve Kredi Bankası in 2000 as Executive Vice President in charge of Personal Banking. Between 2003 and 2009, she served as Executive Vice President in charge of the Credit Cards and Consumer Lending division. From 2009 to 2018, she was a member of the Executive Committee with end-to-end responsibility for the Retail business and led several transformation projects, including the bank’s digital transformation.

She also worked at Arthur Andersen Türkiye between 1988 and 2000, where she was the partner in charge of the financial sector during her final two years. During her career at Arthur Andersen, she also held responsibilities for financial-sector clients in Bucharest and Sofia. She carried out audit and financial advisory assignments for companies in various sectors, mainly in the financial sector. She also led several internal control and operational review, restructuring, due diligence and company valuation projects, particularly in the financial sector.

Born January 18, 1965 (Swiss and German nationality)

Director since June 13, 2024

Main activity: Independent Director of companies

Sylvia Steinmann studied business administration and information technology at the Technical University of Berlin and the Massachusetts Institute of Technology (M.I.T.). Sylvia Steinmann has been a member of the Supervisory Board of the National Bank of Bavaria (Germany) since April 2023. She is a member of the Audit Committee and the Risk Committee. Since 2025 she also has been a member of the Supervisory Board of Leonteq AG (Switzerland) and its main operating subsidiary Leonteq Securities AG in which she is a member of the audit and risk committee and the responsible Non-Executive Board member for ESG. Sylvia Steinmann was previously the Chief Information and Transformation Officer at Swiss Life Switzerland - the largest pension fund manager of Switzerland. From 2018 until 2023, she was a member of the Management Board, in charge of Information Technology strategy and Cloud transformation. Before joining Swiss Life, Sylvia Steinmann served as Global Chief Information Officer for the medical diagnostics company SYNLAB International in Munich and prior to that for the global logistics company DHL (Chief Information Officer of Global Forwarding and Freight) and at Zurich Insurance (Chief Operating Officer of Global IT) in charge of the Digital/ Operations strategy as well as global digital transformation between 2009 and 2018. Sylvia Steinmann joined Swiss Re in 1997, where she - as a director - headed the IT Strategy and Planning department and subsequently the global application development department. She was promoted into the Executive Team in 2003 as Chief Information Officer for the Financial Service Business Arm in charge of harmonization of the global information assets until 2008. She was also in charge of the due diligence and post-merger planning for the information technology integration for GE Insurance solution. She worked for McKinsey between 1991 and 1997, focused on the financial services sector and she led large international digital transformation and operational restructuring programs. 

Born September 20, 1967 (Belgian nationality)

Director since June 8, 2023

Main activity: Transversal Major Incident Manager at Worldline

Stephan Van Hellemont has been Transversal Major Incident Manager and Employee Director on Worldline’s Board of Directors since June 2023.

In his operational role, Stephan Van Hellemont is notably responsible for managing major and business-critical incidents across Europe and the rest of the world. In addition, he coordinates the onboarding of the escalation process. His in-depth and cross-functional knowledge of the IT landscape is a major asset.

During his thirty-six-year career, mainly in the secure payment services sector, Stephan Van Hellemont has gained significant experience in secure payments, covering acceptance, acquiring, clearing and settlement processes, as well as issuing processes, including 3D Secure authentication and payment schemes. He has developed expertise in IT operational processes, compliance and audits (ISO 27001/PCI), as well as infrastructure knowledge relating to secure payments. His experience also includes in-depth knowledge of transactional processes, including transaction processing, authorisation flows and end-to-end payment chain operations.

As Employee Director, Stephan Van Hellemont is a member of the Technology and Transformation Committee and the Social and Environmental Responsibility (SER) Committee. He brings a people-oriented perspective to Board discussions, with a strong focus on transformation, employee well-being and governance. The European Works Council renewed his term of office as Employee Director on Worldline’s Board of Directors, recognising his contribution and commitment to representing employees at Board level.

Stephan Van Hellemont has had the opportunity to work and gain experience across Worldline’s three main business lines, giving him a very broad understanding of the business portfolio, organisation and governance. He was also a member of the local Belgian Works Council and the Health and Safety Committee. Stephan Van Hellemont was part of the negotiating group responsible for establishing the agreement creating the Worldline European Works Council. Stephan Van Hellemont joined Atos in 1991.

Born March 26, 1962 (French nationality)

Director since April 23, 2025

Main activity: Deputy Chief Executive Officer with responsibility for oversight and control functions of Crédit Agricole S.A.

A graduate of the Paris Institute of Political Studies (Sciences Po), the Ecole nationale d’administration, and ESSEC Business School, Jérôme Grivet began his career at the French General Inspectorate of Finance in 1989. He later became Advisor for European Affairs for the Prime Minister, Mr. Alain Juppé, before joining Crédit Lyonnais in 1998 as Head of the Finance and Management Control Department of the Commercial Banking Division in France. In 2001, he was appointed Head of Strategy at Crédit Lyonnais, a position he subsequently held within Crédit Agricole S.A. From 2004 onwards, he was responsible for Finance, the General Secretariat and Strategy at Calyon, where he became Deputy Chief Executive Officer in 2007. At the end of 2010, Jérôme Grivet was appointed Chief Executive Officer of Crédit Agricole Assurances and Chief Executive Officer of Predica. In May 2015, he became Deputy Chief Executive Officer of Crédit Agricole S.A., taking responsibility for the Group Finance division.

Since September 2022, Jérôme Grivet has been Deputy Chief Executive Officer of Crédit Agricole S.A., with responsibility for oversight and control functions.

Born November 1, 1972 (French nationality)

Director since June 11, 2026

Main activity: Director of Customer Experience and Customer Service Training for Small & Medium Business (SMB)

Sébastien Lacroix is an experienced leader in customer experience and customer operations who has made a strong and visible contribution to Worldline’s Customer Service organisation. In his most recent role as Head of Customer Experience at Worldline, Sébastien played a decisive role in ensuring that the voice of the customer is heard throughout the organisation by continuously broadening and analysing customer feedback in order to drive meaningful improvements in processes, customer touchpoints and business results. He also accelerated the deployment of R-NPS across the various markets, positioning SMB as the most advanced GBL in terms of NPS monitoring.

Sébastien strengthened Customer Experience governance by embedding customer satisfaction into management routines and supporting cross-functional collaboration with the Product, Sales, IT and HR teams. He also contributed to digitalisation initiatives, notably by deploying Worldline’s first conversational chatbots in Switzerland, Sweden, Norway and Denmark, as well as for GoPay. He also supports employee experience and engagement, having rolled out the Employee Experience Survey (EES) and customer culture initiatives such as CX Day.

His leadership helps make Customer Experience a key driver of continuous improvement and customer-centric decision-making within Worldline.

Previously, he held client-facing leadership roles in international settings at Ingenico, Syniverse Technologies, Alturia Consulting, and Bouygues Telecom, giving him deep expertise in international customer operations, service quality, and transformation.

Born March 19, 1962 (Mexican and Swiss nationality)

Director since June 5, 2025

Main activity: Chief Financial Officer of Recipharm

Rodolfo Savitzky is passionate about value creation through investing behind growth and innovation, driving productivity and developing talent. 

Rodolfo Savitzky joined Recipharm as Chief Financial Officer in October 2025. Prior to this, from 2022 to 2025, Rodolfo was CFO and member of the Executive Committee  at SoftwareOne, where he led an operational excellence programme that supported profitable business expansion and paved the way for a major acquisition completed in mid-2025, generating significant synergies and earnings accretion.

From 2016 to 2021, Rodolfo served as CFO and member of the Group Executive Committee at Lonza, where he played a central role in transforming the company into a pure-play pharma services leader. In 2021, he also served as Non-Executive Director and Chairman of the Audit Committee of Unilabs, until its sale to A.P. Moller Holding.

Earlier, Rodolfo spent more than a decade at Novartis in senior finance and strategy roles across multiple business units and corporate teams. He started his career at P&G where he held various finance leadership positions across Europe and Latin America.

Rodolfo contributes his financial expertise and industry insight at board level. He has been a member of the Board of Directors and Chairman of the Audit Committee of UCB since April 2024. From May 2022 to December 2025, he was a member of the Board of Directors and the Audit Committee of EuroAPI.

Rodolfo holds a Bachelor’s degree in Industrial and Systems Engineering from the Monterrey Institute of Technology in Mexico and an MBA in Finance and Economics from the University of Chicago Booth School of Business in the USA.

Born December 10, 1969 (French nationality)

Director since October 28, 2020

Main activity: Director of the Capital Development department at Bpifrance Investissement, Head of Technology, Media and Telecom

Thierry Sommelet is Director of the Capital Development department in charge of the Technology, Media and Telecom sectors and a member of the Executive Committee of Bpifrance Investissement.

He has twenty years’ investment experience in listed and unlisted companies in the Technologies, Media and Telecom (TMT) sector.

He began his career in the capital markets at Crédit Commercial de France in 1992 in Paris and later in New York.

He subsequently became Manager of the financial engineering team at Renaissance Software in London and then joined the media company InfosCE as Deputy Chief Executive Officer in 2001.

In 2002, he joined the Investments and Digital Holdings department of Caisse des Dépôts et Consignations, a French public entity, which he headed up in 2007.

After joining Fonds stratégique d’investissement in 2009, Thierry Sommelet became part of the team at Bpifrance Investissement when it was created in 2013.

He graduated from the Ecole Nationale des Ponts et Chaussées (ENPC), Civil Engineering School in Paris. He also holds an MBA from INSEAD.

Born June 17, 1966 (German nationality)

Director since October 28, 2020

Main activity: Chief Executive Officer of Deutscher Sparkassen Verlag GmbH (DSV Group)

Dr. Michael Stollarz has been Chief Executive Officer of Deutscher Sparkassen Verlag GmbH (DSV group) since January 2018.

He began his career with an apprenticeship in banking.

After a series of internships at Westdeutscher Handwerkskammertag and Hornblower Fischer, he joined the publishing house Handelsblatt as legal counsel. He was quickly promoted to Head of the Investment department.

In 2007, he was appointed to the Executive Committee. In particular, he was responsible for the digitalization of the Group, specialized media and corporate publishing.

After twelve years at Handelsblatt, he took over the management of Hubert Burda International GmbH as Director of Digital Strategy and Managing Director of the International Affairs branch.

He was then founding partner at Executive Interim Partners GmbH and Managing Director at Flick Gocke Schaumburg shortly afterwards.

He later joined the DSV group. In addition to his role as Chief Executive Officer of the DSV group, he is a member of several Supervisory Boards, Advisory Boards and Committees.

He has also been manager of Otto Schmidt Beteiligungsgesellschaft since 2016.

He holds a doctorate in law.

Born March 19, 1962 (Mexican and Swiss nationality)

Director since June 5, 2025

Main activity: Chief Financial Officer of Recipharm

Rodolfo Savitzky is passionate about value creation through investing behind growth and innovation, driving productivity and developing talent. 

Rodolfo Savitzky joined Recipharm as Chief Financial Officer in October 2025. Prior to this, from 2022 to 2025, Rodolfo was CFO and member of the Executive Committee  at SoftwareOne, where he led an operational excellence programme that supported profitable business expansion and paved the way for a major acquisition completed in mid-2025, generating significant synergies and earnings accretion.

From 2016 to 2021, Rodolfo served as CFO and member of the Group Executive Committee at Lonza, where he played a central role in transforming the company into a pure-play pharma services leader. In 2021, he also served as Non-Executive Director and Chairman of the Audit Committee of Unilabs, until its sale to A.P. Moller Holding.

Earlier, Rodolfo spent more than a decade at Novartis in senior finance and strategy roles across multiple business units and corporate teams. He started his career at P&G where he held various finance leadership positions across Europe and Latin America.

Rodolfo contributes his financial expertise and industry insight at board level. He has been a member of the Board of Directors and Chairman of the Audit Committee of UCB since April 2024. From May 2022 to December 2025, he was a member of the Board of Directors and the Audit Committee of EuroAPI.

Rodolfo holds a Bachelor’s degree in Industrial and Systems Engineering from the Monterrey Institute of Technology in Mexico and an MBA in Finance and Economics from the University of Chicago Booth School of Business in the USA.

Born November 6, 1963 (Turkish nationality)

Director since October 28, 2020

Main activity: Independent Director of companies

Nazan Somer Özelgin graduated from the Faculty of Business Administration of Bosphorus University in Istanbul, where she studied finance. She qualified as a Certified Public Accountant in 1993.

She is a member of the Supervisory Board of UniCredit Slovenia. She is a member and Chairwoman of the Board of Directors of Mapfre Insurance in Türkiye. She is Vice-Chairwoman of the Supervisory Board, Chairwoman of the Risk Committee and a member of the Audit Committee of Zagrebacka Banka in Croatia. In addition, she is Chairwoman of the Risk Committee and a member of the Audit Committee and Remuneration Committee of UniCredit Romania.

She has also been a member of the Board of Directors, Chairwoman of the Audit Committee and member of the Corporate Governance Committee of TAV Airport Operations Holding (Groupe ADP) since March 2024.

Nazan Somer Özelgin previously served as Executive Vice President in charge of Retail Banking and was a member of the Executive Committee of Yapı ve Kredi Bankası A.Ş., one of the largest banks in Türkiye. She joined the Turkish bank Yapı ve Kredi Bankası in 2000 as Executive Vice President in charge of Personal Banking. Between 2003 and 2009, she served as Executive Vice President in charge of the Credit Cards and Consumer Lending division. From 2009 to 2018, she was a member of the Executive Committee with end-to-end responsibility for the Retail business and led several transformation projects, including the bank’s digital transformation.

She also worked at Arthur Andersen Türkiye between 1988 and 2000, where she was the partner in charge of the financial sector during her final two years. During her career at Arthur Andersen, she also held responsibilities for financial-sector clients in Bucharest and Sofia. She carried out audit and financial advisory assignments for companies in various sectors, mainly in the financial sector. She also led several internal control and operational review, restructuring, due diligence and company valuation projects, particularly in the financial sector.

Born January 17, 1971 (Norwegian nationality)

Director since April 30, 2019

Main activity: Advisor at M-K Consulting AS

Mette Kamsvåg has twenty years’ experience in the IT and payment services sectors. She has been a member of the management of BBS and Nets for fifteen years with responsibility for sales, products and business development.

She was CEO of Nets from 2011 to 2014.

Since 2014, she has served on the boards of several companies. She is currently Chairwoman of the Boards of group.ONE, WebMed and SmartCraft ASA.

She has in-depth knowledge of payment services, in particular as regards the Nordic markets.

She holds a Master’s degree in Business and Economics from BI Norwegian School of Management.

Born January 18, 1965 (Swiss and German nationality)

Director since June 13, 2024

Main activity: Independent Director of companies

Sylvia Steinmann studied business administration and information technology at the Technical University of Berlin and the Massachusetts Institute of Technology (M.I.T.). Sylvia Steinmann has been a member of the Supervisory Board of the National Bank of Bavaria (Germany) since April 2023. She is a member of the Audit Committee and the Risk Committee. Since 2025 she also has been a member of the Supervisory Board of Leonteq AG (Switzerland) and its main operating subsidiary Leonteq Securities AG in which she is a member of the audit and risk committee and the responsible Non-Executive Board member for ESG. Sylvia Steinmann was previously the Chief Information and Transformation Officer at Swiss Life Switzerland - the largest pension fund manager of Switzerland. From 2018 until 2023, she was a member of the Management Board, in charge of Information Technology strategy and Cloud transformation. Before joining Swiss Life, Sylvia Steinmann served as Global Chief Information Officer for the medical diagnostics company SYNLAB International in Munich and prior to that for the global logistics company DHL (Chief Information Officer of Global Forwarding and Freight) and at Zurich Insurance (Chief Operating Officer of Global IT) in charge of the Digital/ Operations strategy as well as global digital transformation between 2009 and 2018. Sylvia Steinmann joined Swiss Re in 1997, where she - as a director - headed the IT Strategy and Planning department and subsequently the global application development department. She was promoted into the Executive Team in 2003 as Chief Information Officer for the Financial Service Business Arm in charge of harmonization of the global information assets until 2008. She was also in charge of the due diligence and post-merger planning for the information technology integration for GE Insurance solution. She worked for McKinsey between 1991 and 1997, focused on the financial services sector and she led large international digital transformation and operational restructuring programs. 

Born August 20, 1970 (French and South-Korean nationalities)

Director since June 13, 2024

Main activity: Chief Human Resources Officer at Sodexo

Agnès Park is a trained lawyer and has also studied human resources.

She began her career in 1994 at Daewoo and then at Chevrolet/General Motors as a corporate lawyer.

In 1999, she was appointed Director of Human Resources for one of General Motors’ subsidiaries in France and Southern Europe.

In 2007, she joined Varian Medical System, an American medical high tech company, where she successively held the positions of HR Director for France and Belgium, then HR Director for Western Europe and finally HR Director for Europe, Middle East, Africa and India in 2018.

In 2019, Agnès Park joined the Pierre Fabre Group as Vice President of Human Resources for the Pharmaceutical Division. The same year, she was appointed Deputy General Manager in charge of Human Resources and Ethics.

Agnès Park joined the Valeo Group on June 27, 2022, as Group Chief Human Resources Officer. She became Chief Human Resources Officer of Sodexo in July 2026.

Agnès Park holds a Master Degree in International Business Law (University of Paris II), an Executive Master of Strategic HR Management from HEC (Paris) and an Executive Coaching Certificate from INSEAD.

Born September 20, 1967 (Belgian nationality)

Director since June 8, 2023

Main activity: Transversal Major Incident Manager at Worldline

Stephan Van Hellemont has been Transversal Major Incident Manager and Employee Director on Worldline’s Board of Directors since June 2023.

In his operational role, Stephan Van Hellemont is notably responsible for managing major and business-critical incidents across Europe and the rest of the world. In addition, he coordinates the onboarding of the escalation process. His in-depth and cross-functional knowledge of the IT landscape is a major asset.

During his thirty-six-year career, mainly in the secure payment services sector, Stephan Van Hellemont has gained significant experience in secure payments, covering acceptance, acquiring, clearing and settlement processes, as well as issuing processes, including 3D Secure authentication and payment schemes. He has developed expertise in IT operational processes, compliance and audits (ISO 27001/PCI), as well as infrastructure knowledge relating to secure payments. His experience also includes in-depth knowledge of transactional processes, including transaction processing, authorisation flows and end-to-end payment chain operations.

As Employee Director, Stephan Van Hellemont is a member of the Technology and Transformation Committee and the Social and Environmental Responsibility (SER) Committee. He brings a people-oriented perspective to Board discussions, with a strong focus on transformation, employee well-being and governance. The European Works Council renewed his term of office as Employee Director on Worldline’s Board of Directors, recognising his contribution and commitment to representing employees at Board level.

Stephan Van Hellemont has had the opportunity to work and gain experience across Worldline’s three main business lines, giving him a very broad understanding of the business portfolio, organisation and governance. He was also a member of the local Belgian Works Council and the Health and Safety Committee. Stephan Van Hellemont was part of the negotiating group responsible for establishing the agreement creating the Worldline European Works Council. Stephan Van Hellemont joined Atos in 1991.

Born January 18, 1965 (Swiss and German nationality)

Director since June 13, 2024

Main activity: Independent Director of companies

Sylvia Steinmann studied business administration and information technology at the Technical University of Berlin and the Massachusetts Institute of Technology (M.I.T.). Sylvia Steinmann has been a member of the Supervisory Board of the National Bank of Bavaria (Germany) since April 2023. She is a member of the Audit Committee and the Risk Committee. Since 2025 she also has been a member of the Supervisory Board of Leonteq AG (Switzerland) and its main operating subsidiary Leonteq Securities AG in which she is a member of the audit and risk committee and the responsible Non-Executive Board member for ESG. Sylvia Steinmann was previously the Chief Information and Transformation Officer at Swiss Life Switzerland - the largest pension fund manager of Switzerland. From 2018 until 2023, she was a member of the Management Board, in charge of Information Technology strategy and Cloud transformation. Before joining Swiss Life, Sylvia Steinmann served as Global Chief Information Officer for the medical diagnostics company SYNLAB International in Munich and prior to that for the global logistics company DHL (Chief Information Officer of Global Forwarding and Freight) and at Zurich Insurance (Chief Operating Officer of Global IT) in charge of the Digital/ Operations strategy as well as global digital transformation between 2009 and 2018. Sylvia Steinmann joined Swiss Re in 1997, where she - as a director - headed the IT Strategy and Planning department and subsequently the global application development department. She was promoted into the Executive Team in 2003 as Chief Information Officer for the Financial Service Business Arm in charge of harmonization of the global information assets until 2008. She was also in charge of the due diligence and post-merger planning for the information technology integration for GE Insurance solution. She worked for McKinsey between 1991 and 1997, focused on the financial services sector and she led large international digital transformation and operational restructuring programs.