Hospitality Suite

Omnichannel payments for a world-class guest experience.

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From booking to check-out, a slicker integrated payment solution for the hospitality sector.

With customers increasingly looking for self-service and greater flexibility, the world of hospitality is evolving. Our end-to-end hospitality payment solution, managed entirely by Worldline, covers all card-present and online payments. From booking to checkout, subsequent billing, and seamless integration with hotel Property Management Systems (PMS), it has everything you need to ensure the best omnichannel experience for your guests.

Designed to support all hospitality use cases such as check-in, no show, top-up, and quick check out.

Includes online and in-store acceptance of all major payment schemes and payment methods.

Seamless integration with hotel property management systems.

Payment solution in the cloud.

Simple plug-and-play technology.

Travelling. So much more than finding the right hotel.

With so many hospitality bookings made online, your guests will be looking for a best-in-class, omnichannel experience across all channels. Whether they book online or pay at the hotel or venue, we make it simple and secure. So you can provide seamless hospitality payment solutions throughout their entire journey.

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Give your guests the flexibility they want.

A whopping 89% of travellers* would select one travel provider over another if they could pay in their preferred payment method and currency. And when it comes to local payment methods, flexible changes and multiple booking options, demands vary per market. Worldline Hospitality Suite enables acceptance of all major payment schemes and alternative payment methods, as well as acquiring and dynamic currency conversion services. We have over 20 years' experience in adapting to local markets.

*Source: Rethink, Rebuild and Renew Travel Fintech Investment trends, Amadeus May 2022

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Remove complexities.

We’ll take payments out of your hands. And we‘ll be your single point of contact, reducing admin and communication time. Plus, our integrated payment solution ties all hospitality payments together in one platform (creating links between bookings, guest data and payment transactions), so you can see what is going on, all of the time. Ideal for busy hotels with an on-premise restaurant that needs to manage a huge volume of guests.

cheerful receptionist standing at the front desk

Create a journey they’ll never forget.

Forget complex technology. Our hospitality payment solutions are built to be simple and fast to deploy. For your guests, they’ll enjoy the same, easy experience across every channel. Our intelligent solution connects all your sales channels, thanks to a customer identification code that follows your guests, enabling you to manage omnichannel use cases and reward their loyalty.

Empower your staff.

We can work with the leading property management systems (PMS), booking engines and channel managers, and our range of cloud-based hospitality payment solution capabilities integrate into your venue’s offering. So your staff will be able to navigate payments with ease and have more time to focus on guest experience. Whether they need to orchestrate pre-authorisation or billing for a no-show, it’ll all be taken care of in just a few clicks.

Accept your guests’ preferred currency.

Dynamic Currency Conversion allows your international guests to pay in their preferred currency wherever they may be. It offers a competitive exchange rate for your customers while generates additional revenue for hoteliers.

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A breath of fresh air for hospitality.

Eliminate waiting times. Reduce manual errors. Enjoy greater flexibility. See happier guests. All taken care of with Worldline Hospitality Suite. Watch the video to find out more.

Give them a service they’ll want to check-in to.

Simply fill in a few details and we’ll be in touch to discuss how we can help your guest experience to take off.

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Why choose Worldline?

Scalability

We process over 22 billion payments transactions for merchant services each year thanks to our expertise in local markets and international payment methods.

Industry expertise

We have specialist knowledge and solutions across a huge range of industries so that we can advise on the best solution for both you and your customers.

Fraud and risk control

Improve the accuracy in identifying and preventing financial crime with the support of artificial intelligence and machine learning.