Alessandro Baroni
Head of Worldline Financial Services
Since 2022, Alessandro Baroni has been Head of Financial Services aiming at driving Worldline to the next level of sustainable performance in these activities. He was previously Deputy Head of this Global Business Line since 2020. Alessandro holds a Bachelor in Business Administration from Bocconi University, Milan. Previously, he was Chief Business Divisions Officer after being Chief Market Officer for Financial Services in Worldline. Before Equens was acquired by Worldline in 2016, he has been part of Equens’ Board of Directors since 2011, first as responsible of the cards business, then as Group CIO and finally as CMO. He joined Equens in 2008 upon the incorporation of Equens Italia, the Italian entity set up by ICBPI and Equens SE as a vehicle for their strategic partnership, for which Alessandro was in a leading role since its origination. Prior to joining Equens, Alessandro worked for the Boston Consulting Group in Milan and Toronto as a consultant.
Alejandro Rametta
Global Senior Advisor for e-Ticketing, Worldline
alejandro.rametta@worldline.com
Alexandre Albarel
Head of Financial Services, Worldline France
alexandre.albarel@worldline.com
Andrej Eichler
CMO Financial Services, Worldline
andrej.eichler@worldline.com
Andrew Monroe
Global Head of Gaming & Media, Digital Commerce, Worldline
Andrew Monroe is heading Gaming and Media for the Digital Commerce division of Worldline.
With more than 15 years of experience in eCommerce and sales, Andrew has a deep understanding of the payments industry. He has managed teams in Fintech organizations in multiple continents, delivering customized solutions across different verticals and regions.
Before being appointed as Head of the vertical, Andrew was General Manager for the North America region, Head of Business Development for North America, Head of Business Development, EMEA and Head of Account Management, EMEA for Ingenico ePayments. In each of these roles, he has increased clients’ revenues and created seamless payment experiences for consumers.
Andrew is an active speaker in the payments arena, giving presentations at technology summits, leading webinars, and educating professionals around the world. He shares Ingenico’s commitment to knowledge-sharing initiatives and has co-authored white papers on market analysis and strategy, and led case studies with high-profile companies, such as Levi’s and Rail Europe.
He has a BS in Business Administration with concentrations in Finance and MIS from North Carolina State University and an MBA from TIAS School for Business and Society. He lives in Atlanta, GA with his wife and three kids and enjoys running and doing yoga.
andrej.eichler@worldline.com
Anne-Claude Tichauer
Head of Transformation, Sustainable Product Design at Worldline
After 20+ years in Product Management and Product Delivery in various countries and teams, Anne-Claude has just started a new role as Head of Transformation, Sustainable Product Design within Merchant Services / CPO / Acceptance and will soon start studying again in order to gain the expertise that will enable her to turn Acceptance into a Green Product & Delivery Organization.
anne-claude.tichauer@worldline.com
Annemieke Lambregts
SENIOR COMMUNICATIONS CONSULTANT
Annemieke has been working for the company since 2003. As Senior Communications Consultant and spokesperson, she actively supports the positioning of Worldline as a leader in the paytech industry via numerous communication channels - both internally and externally. To enhance Worldline's positioning in the financial services sector, she works closely together with marketing and subject matter experts.
annemieke.lambregts@worldline.com
Anthony McNulty
Programme Director, Global Sales Vertical, Worldline
Originally from a technical R&D background, Anthony has over twenty-five years’ experience of delivering complex programmes to customers in many different sectors. He has delivered large programmes as client, integrator and service partner and specialises in bringing all these views to Worldline’s customers.
anthony.mcnulty@worldline.com
Anthony Wicks
Key Account Manager, Self-Service Global Sales Vertical – Parking & EVC, Worldline
Anthony Wicks is the Key Account Manager, Self-Service GSV – Parking & EVC for GSV at Worldline. With over 20 years of experience, Anthony is an experienced Key Account Manager and Direct Sales professional with a demonstrated history of working in the information technology and services industry.
Having worked with Worldline for over a year and a half, Anthony brings his skills in Sales, Partner Management and Pre-sales activities to deliver payment solutions, Point of Sale (POS) systems, and installation and deployment projects.
anthony.wicks@worldline.com
Antoine Hochedez
Solution Sales, Worldlie Contact
antoine.hochedez@worldline.com
Candice Lemaire
Product Marketing Manager
candice.lemaire@worldline.com
Caroline Black
Head of Level 1 Service & Customer Success, Worldline UK
Caroline is a passionate customer experience leader having worked across multiple industries including Financial Services, Telecomms and Utilities. In her various leadership roles, Caroline has helped businesses establish customer first strategies to benefit business bottom line and drive customer engagement for the long term. Since joining Worldline UK in 2020, Caroline has established a new area dedicated to driving Customer Success, ensuring customer needs are better met through enhanced dedicated relationship management and customer service delivery. With a background in Customer Insight, Caroline advocates an insight driven approach to customer service, using customer experience measurement and customer research to inform the direction of service development and delivery, ensuring customer needs are anticipated and achieved in a way that is low effort for the customer and cost effective for the business.
caroline.black@worldline.com
Caroline Jeanneau
Head of Vending Offer, Merchant Services at Worldline
Caroline is Head of Vending Solutions for GSV at Worldline. She has over 20 years’ experience in product, strategic and field/communication marketing in the MedTech, FinTech and payment industries.
Prior to Worldline’s acquisition, she spent over 11 years working in payments at Ingenico. Caroline originally started as a Global Operational Marketing manager role leading the global operational marketing and communication activities for payment terminals & services supporting all geographies across the world.
Caroline is adept at leading and managing the global offers for the Vending market and is responsible for identifying needs, developing appropriate solutions, and defining the value strategies for Vending players.
caroline.jeanneau@worldline.com
Cassandra Neron
Product Marketing Manager, Authentication Services, Worldline
cassandra.neron@worldline.com
Chris Skinner
Best-selling author
Chris Skinner is known as one of the most influential people in technology and a best-selling author. He is an independent commentator on the financial markets and fintech through his blog, the Finanser.com, which is updated daily. His latest book (seventeenth!) is Digital for Good, focusing upon how technology and finance can work together to address the environmental and social issues we face today and make a better world. Chris has recently been added to The Mad 33 List for Inspirational change and transformation leaders - making a difference - making the future a reality. He is a non-executive director of 11:FS and on the advisory boards of many FinTech and financial firms. Mr. Skinner has been an advisor to the United Nations, the White House, the World Bank and the World Economic Forum, and is a visiting lecturer with Cambridge University as well as a TEDx speaker.
Charlotte Pasqual
Research & Development Engineer, Worldline
charlotte.pasqual@worldline.com
Chris Lanckbeen
Global Head of Travel & Hospitality, Worldline
Chris joined Worldline in 2007 with 14 years of experience in business development. In 2017 he was selected to head up the Global Travel vertical business line and in 2019 the Global Hospitality department was added to his management portfolio.
Chris is passionate about companies and people that work hard and stay ahead of their personal transformation curve by maintaining integrity, ambition and social intelligence. His professional goal is to constantly motivate the dedicated teams that support the needs of our merchants through their individual transformation journey. This includes bringing people, businesses and technology together with a focus on digitalization and facilitation of day-to-day delivery in a post-Covid world.
Prior to his career at Worldline, Chris worked within the payments industry for 14 years with a small Belgian bank acquirer where he held a variety of sales roles.
chris.lanckbeen@worldline.com
Claire Deprez-Pipon
Lead Product Manager, Identity Trust & Authentication at Worldline
Claire is responsible for the product management of Strong Customer Authentication & Security solutions such as Access Control Servers, Trusted Authentication, and Digital Intrusion Protection. With 10 years of experience in international business developments and bids, she has developed strong skills to understand customers and market requirements, with a special focus on security, payments, and identity.
Clélia Delugeard
Marketing & Communication Manager, OWI
clélia.delugeard@worldline.com
Dan Martensson
VP Marketing & eCommerce Business Development, Merchant Services at Worldline
dan.martensson@worldline.com
Damien Cramer
Global Head of Airlines & Travel, Digital Commerce, Worldline
Damien leads the Airlines and Travel Vertical for Worldlines Digital Commerce Business. His team are focused on supporting global travel businesses increase their market coverage, improve their customers payment experience and ultimately help them grow in a sustainable and effective way.
Damien has more than 20 years experience in leading payments and transaction services teams across all segments of the market, with particular focus on Asia Pacific. Prior to joining Worldline, he lead the transactional business for one of Australia’s largest banks. He has also had experience in fintech and leading payment services for a large merchant.
damien.cramer@worldline.com
Daniel Passarelli
Executive Managing Director for Latin America, Worldline
Daniel Passarelli is Worldline’s Executive Managing Director for Latin America. For the last 14 years has held direct leadership for products, business development and strategic partnerships in the payments and financial services market. He is a corporate entrepreneur with strong experience in payments and digital products.
daniel.passarelli@worldline.com
David Daly
WORLDLINE DISCOVERY HUB EDITOR-IN-CHIEF
With over 20 years of experience in tech, David’s passion is how innovative technology solutions can enable new experiences, business models and operational efficiencies. He manages the Worldline Discovery Hub which connects together payments experts from across the group to identify key payment trends, publish thought leadership, deliver innovation workshops with clients and build proofs-of-concept. He has authored two books and is a Fellow of the British Computer Society and Chartered IT Professional.
david.daly@worldline.com
David Allan
Head of Platforms & Terminal Management, Worldline
david.allan@worldline.com
David Valero Compte
Head of Global Accounts, Retail & Country Manager, Merchant Services, Worldline Iberia
Telecommunications engineer, Executive MBA by ESADE and PDG by IESE, David Valero has developed his career in top level companies, where he has acquired his skills to promote innovation, active listening and team management. He is highly committed to Corporate Social Responsibility, both in terms of the benefits it can bring to the company and to society.
David worked as Sales Director for Spain and Portugal at Ricoh, before joining Ingenico as Sales Director of the retail division for the Iberian Peninsula until January 2020 when he was appointed General Manager of this division. Now, with the acquisition of Ingenico by Worldline, David combines his responsibility as Head of Global Accounts Retail with that of Country Manager Merchant Services Iberia.
During his extensive experience, he has developed skills in strategy, sales, project coordination and people management in multidisciplinary teams. His goal has always been to transform organisations and society through the use of the right technology.
david.valero@worldline.com
Dean Farley
Global Business Development Manager, Travel & Hospitality, Worldline
Dean joined Ingenico/Worldline in 2020 with 10 years of experience in business development. In his role, Dean is responsible for driving international new business in Travel & Hospitality, by helping customers improve on efficiencies and their customers' experience, by tailor-making solutions that fit their individual business needs for a modern post-Covid World.
Prior to this, Dean spent five years working for Worldpay and Cardsave and previously held a variety of roles related to Business development in ANPR tech & Medical diagnostics.
dean.farley@worldline.com
Didier Barre
Business Consultant, Worldline
didier.barre@worldline.com
Dusty Miller
Head of Direct Sales, Worldline
Dusty has over 17 years’ experience working in payments. His customer-centric approach has been key in successfully leading sales and relationship teams across the whole payments spectrum from acquiring through to ecommerce and full omni-channel digital solutions. He has a keen interest in innovation and a passion for helping clients navigate the complexities of the ever-changing payments landscape.
dusty.miller@worldline.com
Edward Reith-Smith
Business Development Manager, Worldline
edward.reith-smith@worldline.com
Edward van Dooren
STRATEGIC ADVISOR WORLDLINE FINANCIAL SERVICES
Edward started working in payments in 2003. He gained extensive experience in the field of payments in various roles. In his current role as strategic advisor, he focuses on monitoring the European payments industry, developing the strategy process within equensWorldline (including strategy execution) and M & A. His passion lies in achieving an easy, secure and efficient payment system.
edward.vandooren@worldline.com
Eline Blomme
Head of Product Management Digital Head of Product Management, Digital Commerce, Worldline
eline.blomme@worldline.com
Elena Di Simone
COMMUNICATIONS CONSULTANT
Elena has been working at this company since 2011. Her current role is Senior Communications Consultant. As a spokesperson, she is additionally responsible for media contacts, press releases and other means of communication to keep stakeholders and third parties well informed about future developments of the market.
elena.disimone@worldline.com
Emőke (Péter)
Dep. Head of Public and Regulatory Affairs, Worldline
emoke.peter@worldline.com
Ernest Püspök
Business Development Director
ernest.puspok@worldline.com
Eric van Vuuren
CONSULTANT STRATEGY & ANALYSES
Eric has been working at this company since 1996. His interests are developments in the field of innovation, internet and mobile payments. For several years, Eric worked as a Consultant / Business Developer in the strategy department of this company. In his current role, Eric focuses on the changes and opportunities that present themselves through innovation, new technologies and regulations.
eric.vanvuuren@worldline.com
Étienne Valladon
CM&SP/GC/Brand & Digital Reputation
etienne.valladon@worldline.com
Frédéric Frizzarin
Head of Pre-Sales, Worldline
Frederic is Head of Pre-Sales Northern Europe, at Worldline. He has over 20 years’ experience in the IT and Telecoms industry and prior to Worldline’s acquisition, spent over 10 years working in payments at Ingenico. Frederic originally started as a Solutions Manager, before moving into a Pre-Sales Manager role, and more recently Head of Pre-Sales. He is adept at leading and managing complex solution sales within Tier 1 & Tier 2 UK Retail markets and is responsible for identifying needs, developing appropriate solutions, defining value strategies, preparing proposals, and managing bid responses.
frederic.frizzarin@worldline.com
Frédéric Vieren
Worldline Labs Ambassador
frederic.vieren@worldline.com
Gavin Copeland
PRODUCT MANAGER DIGITAL SERVICES
Gavin has been working at Worldline since 2019. He initially joined Worldline as a software development Project Manager, working on international projects within the MTS division. Interested in innovation, new forms of payment and financial inclusion Gavin now works as a Product Manager for Digital services where he develops Digital Banking and Open Banking products which help Worldline’s customers tackle these subjects.
gavin.copeland@worldline.com
Gilles Grapinet
Chief Executive Officer, Worldline
A graduate from “Ecole Nationale d’Administration”, Gilles Grapinet joined the French Inspection Générale des Finances” in 1992, where he was assigned on numerous financial audits on behalf the French Government and international organisations (International Monetary Fund, World Bank, …). In 1996, he moved to the French tax department as Head of Strategy and Controlling before being appointed Head of Information Systems and Strategy. Between 2000 and 2002, he was appointed CIO, head of the nation-wide “Copernicus program”, aimed at rebuilding entirely the French tax information systems and creating a multi-channel, service-oriented e-tax administration. Between 2003 and end 2004, he joined the private office of the French Prime Minister as Senior Advisor for economic and financial affairs. Between 2005 and 2007, he was director and chief of staff of the French economy, finance and industry Minister’s private office. In 2007, Gilles Grapinet joined the Executive Committee of the international banking Group Credit Agricole SA, where he was Head of Strategy before being appointed CEO of the Payment Systems & Services business division. He joined Atos from December 2008 as Senior Executive Vice-President, in charge of Global Functions, Global Sales, Consulting and Worldline until 2013. Since July 2013, in addition of his position in Atos, he was appointed Worldline Chief Executive Officer, and has led the successful partial listing of this subsidiary of the Atos Group with a market capitalization of c. € 2B in June 2014. Worldline has since executed an ambitious development with the successful acquisitions of Equens in 2016, SIX Payment Services in 2018 and Ingenico in 2020. Worldline became fully independent from Atos on May 3rd, 2019, is now n°1 electronic payment services provider in Europe and n°4 globally, and since March 2020 part of the French flagship CAC40 index. M. Grapinet is in parallel the first chairman of EDPIA, the European Digital Payment Industry Alliance, the advocacy body of the largest European payment services providers. M. Grapinet is also member of the French order of “Légion d’honneur” (knight).
gilles.grapinet@worldline.com
Guillaume Regnault
Global Product Manager, Open Payments, Worldline
Guillaume Regnault has been working by Worldline since 2011. After 10 years in charge of mobile and digital payments product marketing within the Financial Services Business Division, he has joined Mobility e-Transactional services in spring 2021 to lead the Product Management for WL Tap 2 Use Open Payment. During his more than10 years career path by Worldline, Guillaume has developed a good knowledge on various business verticales including smart mobility services.
guillaume.regnault@worldline.com
Guillaume Lefebvre
Head of Customer & Payment Xperience in Worldline LABS
Guillaume Lefebvre is Head of Customer & Payment Xperience at Worldline LABS, leveraging more than 23 years of experience in innovation and Research & Development projects. As an enthusiast of cutting-edge technologies, he likes to design and implement new customer journey & new digital services to enhance user experiences and drive business growth.
guillaume.lefebvre@worldline.com
Guillaume Tournand
VP of Growth at Worldline Digital Commerce
Guillaume Tournand is VP of Growth for Worldline Digital Commerce. In this role, Guillaume is dedicated to expanding the value proposition via geographical expansion, APM, partnerships, and M&A
guillaume.tournand@worldline.com
Hanae Rateau
Worldline LABS, Customer Xperience R&D engineer
Hanaë Rateau is an R&D engineer at Worldline who focuses on making future technologies accessible and easy-to-use for customers. She used to work as a researcher in Human-Computer Interaction where she explored the latest technologies and their uses. She now applies her experience to create new user-friendly payment-related experiences.
hanae.rateau@worldline.com
Henrik Hodam
SENIOR PRODUCT MANAGER OPEN BANKING
Henrik Hodam has been working for Worldline since 2001 and has experience in mobile and digital, as well as in the payments, banking and telecom industry. As Senior Product Manager Open Banking, Henrik is responsible for the Account-based Payments and SEPA Proxy Lookup service.
Ivan Guerrero
Director of Airlines & Travel for EMEA
ivan.guerrero@worldline.com
James Bain
Chief Executive Officer, Worldline UK&I
james.bain@worldline.com
James Stark
Account Director NER, Global Sales Vertical, Worldline
James is an experienced payments leader who has spent over 12 years within the payment industry in client focused roles. During his time with Worldline, drawing on the expertise he has gained throughout his career, he has been playing a key role in supporting the company developing its retail business – retail being one of the company’s key verticals.
james.stark@worldline.com
Jeff Wade
Risk Products & Value Added Services Manager, Worldline
jeff.wade@worldline.com
Jie Xue
Product Innovation Manager, Solution & Innovation, Worldline
As Product Manager Innovations at Worldline, Jie focuses on understanding emerging trends and their intersections with digital payments, with a consumer-driven approach. She leads various innovation initiatives at Worldline where she helps translate these market needs into proof-of-concepts or innovative product offerings, in areas such as video gaming and retail. Prior to Worldline, Jie has worked in startup and innovations space in Europe and China. She shares a passion for tech and emerging markets.
jie.xue@worldline.com
Johan Maes
Head of Trust & Intelligence Skill Center, Worldline
Johan Maes is currently leading Worldline Labs teams, focusing on bringing technological innovations to business value in the domains of bigdata & AI, crypto & biometrics, payment & identity. His teams explore emerging technologies and standards, focusing strongly on sustainable value propositions. With his 18+ years of experience in the payments industry, rooted in security, architecture and innovation, Johan has a crisp view on the fast moving payments world.
johan.maes@worldline.com
John Shandley
Head of Retail & Hospitality, Worldline UK&I
john.shandley@worldline.com
Jonathan Hougardy
Head of Business Development, Ecommerce, Merchant Services, Worldline
jonathan.hougardy@worldline.com
Jonas Martins
Director Video-Gaming & Media at Worldline
Jonas Martins is a professional with over 20 years of experience in the tech and finance, with a strong background in business development for e-commerce.
With a proven track record of building strong partnerships and delivering results, Jonas Martins is currently focusing on helping companies expand and optimize revenue streams, particularly in high-growth markets, by leveraging the unique capabilities of Worldline.
jonas.martins@worldline.com
Jordan Vercauteren
Growth & Performance Manager, Worldline
jordan.vercauteren@worldline.com
Jörg Richter
Manager Marketing and Stakeholder Relations, Worldline Financial Services
Joerg Richter is Manager of Marketing and Stakeholder Relations at Worldline, demonstrating his passion for the dynamic nature of the payments industry for over a decade. His work is fuelled by his admiration for the dedicated professionals who drive the industry's constant evolution. Previously, Joerg worked as marketing and communications manager for Landesbank Hessen-Thueringen, Bertelsmann, and eToys. Furthering his commitment to industry advancement, Joerg actively participates in prominent international organizations, such as EBA and NACHA.
joerg.richter@worldline.com
Jose Maria López
Head of Business Development, Mobile Competence Center, Worldline
jose.marialopez@worldline.com
Karel-Lodewyck Lefere
GLOBAL STRATEGIC PARTNERSHIPS AT WORLDLINE
karel-Lodewyck.Lefere@worldline.com
Karim Bouhzada
Business Developer, Worldline
karim.bouhzada@worldline.com
Karine Girault
Positive Impact Solutions Manager, Worldline
karine.girault@worldline.com
Khalil Kammoun
Head Portfolio & Partner Management, Worldline
khalil.kammoun@worldline.com
Kimberley Hoevers
Global Key Account Manager, Hospitality, Worldline
Kimberley started her journey in the company in January 2018, which is 4.5 years ago already.
For her hospitality and payments combine the best of both worlds and she is always on the hunt to create synergies, with merchants and partners worldwide.
When it comes to payments, she stared with a blank page back in 2018, but in the meantime, she worked herself up to being a real Expert as part of Worldline’s Expert Community.
She is as passionate about her job as she is about sushi and she is always open for a nice conversation.
kimberly.hoevers@worldline.com
Ladan Etemad
Senior Business Development Manager, Worldline
ladan.etemad@worldline.com
Laetitia Pradel
JUNIOR PRODUCT MARKETING & SOLUTION SALES WL CONTACT
laetitia.pradel@worldline.com
Lee Jones
CEO of Worldline Merchant Services UK Ltd.
Lee is the Managing Director Northern Europe for Worldline and, alongside his team, has an unparalleled track record of helping organisations deliver a reliable, secure and fuss-free checkout experience.
Having held a variety of leadership roles with market leading technology companies over a 20-year period, Lee is passionate about driving solutions that deliver real value to his customers.
Leading Worldline into new markets, where the introduction of cashless payments is just starting to emerge, while supporting existing customers in their ambition to meet and exceed shopper expectations, is something which highly interests Lee. Lee is proud of the trust customers have placed in Worldline and his team. Being able to help organisations reduce the cost, complexity and burden of PCI while assuring their revenues and enabling them to increase their customer satisfaction scores is at the heart of Worldline’s strategy.
lee.johns@worldline.com
Leila Van-Herbert
Sales Team Lead Specialty Retail, Global Sales Vertical, Worldline
Leila is a passionate payments expert and leader with over ten years of experience in the payments industry having worked across multiple verticals and payments geographies. Working with a customer centric approach, Leila can distil complex payments requirements and drive specific customer led outcomes to simplify the payments journey and enhance the customer experience through a consultative sales approach. By delivering dedicated and structured account and relationship management, Leila is able to build strong client engagement, drive innovative solutions and leverage data-based decision making to deliver clear revenue outcomes both at an individual and team level.
leila.van-herbert@worldline.com
Leo Van Hove
Professor of Economics at the Free University of Brussels
Leo Van Hove is a Full Professor of Business and Economics at the Brussels School of Governance's Advanced Master in European Integration (EuroMaster) programme. He teaches courses in monetary economics, network economics, and e-commerce. His current research interests include currency usage, demand for e-money, and e-publishing. He has published extensively on these and other subjects in international journals as diverse as Journal of Money, Credit, and Banking; International Journal of Electronic Commerce; De Economist; Netnomics; Energy Economics; and European Journal of Operational Research. He is invited regularly as a guest speaker by central banks and payment providers.
Linda Groot
Global Head of Hospitality at Worldline
Linda is Head of the Hospitality vertical in the Global Sales & Verticals at Worldline. Linda has a fervent aspiration to assist hoteliers of today to choose the right payment tools that enable a seamless and high end guest experience. Customer needs have rapidly evolved in the last period and require a shift in hoteliers business models and services that will, for sure, have an impact on payment operations. Together with her team, she unifies the expertise on both financial, technological and digital front in payments in order to assure a smooth transition for hoteliers in this fast changing world. Traveling across Europe to support customers, revenue increasing tools and cost optimization analyses have been one of her team’s best achievements for this year. More to come in 2023.
Lisa Coleman
Group Head of Post-Merger Integration and Operational Performance at Worldline
Lisa Coleman joined the Atos group in 1992, performing various managerial roles in the UK public sector that included personal delivery of major Government Programmes. As Senior Vice President for Health she also took overall responsibility for business development and growth with a specific focus on business process outsourcing contracts employing over 2500 clinical professionals.
Lisa joined Worldline in 2014 as Managing Director for all Worldline activities within the UK and Ireland which included significant contracts to the transport, retail and hospitality markets. Since 2017 her scope included the groups Mobility & Transactional Services business in Germany and Austria. In 2018 Lisa became a member of Worldlines Executive Committee and is the Exec sponsor for the Diversity & Inclusion Program as part of the Trust2025 commitments. Since March 2020, she has taken on the role of Group Head of Operational Performance responsible for improving operational performance and efficiency through the SMART transformation programs. From July 2022 the role expanded to include all Pre and Post Merger and Acquisition Integration projects including the Ingenico Integration (UNITED) and is responsible for the transversal view of Group Transformation projects.
lisa.coleman@worldline.com
Lisa Hennebelle
PRODUCT MANAGER WL TRUSTED INTERACTIONS
Since 2006, Lisa has handled various positions within Worldine such as IT project and team manager, business developer and bid manager. These roles led to her specialization in digital services and gave her all necessary skills and knowledge for the Product Manager position. She is currently responsible of WL Trusted Interactions product, focused on international banks and insurances companies.
lisa.hennebelle@worldline.com
Louise Jones
Advisor, Financial Services, Worldline
louise.jones@worldline.com
Lucy Whitehead
Global Product Director, e-Ticketing, Worldline
Lucy Whitehead has worked in the transport industry for 15+ years for a number of large operators including Transport for London, First Group and Stagecoach Group and focusing on digital retailing, innovation and payments within transport and mobility. Now at Worldline she works on Tap 2 Use our open payment platform and support the business on all mobility opportunities related to customer experience, payment, revenue collection and payment processing with-in the public transport and Mobility as a Service space.
lucy.whitehead@worldline.com
Marc Docherty
Head of UK Acquiring / Large - Strategic Business, at Worldline
Marc Docherty is Head of UK Acquiring / Large - Strategic Business, at Worldline. With more than 20 years’ experience working for blue chip organisations within the banking and payments sector, including Bank of Scotland, RBS, Barclaycard, AMEX and Visa, Marc’s expertise lies in business banking, factoring and invoice discounting, and cross border payments. He also has extensive experience in acquiring, having focused on the large corporate sector across the UK and Europe for several years.
Marc is passionate about driving solutions that deliver real value to customers whilst helping organisations reduce complexity and enhance the customer experience by providing a complete end-to-end payment solution.
marc.docherty@worldline.com
Marcel Woutersen
HEAD OF COMMUNICATION WORLDLINE FINANCIAL SERVICES
Marcel has been working at this company since 1990. As Head of Head of Communication Financial Services and spokesperson, he is responsible for Internal and external communication within this Global Business line at Worldline.
marcel.woutersen@worldline.com
Margaritis (Makis) Malioris
Technology & Operations Director at Cardlink
With over a decade of experience at Cardlink, Makis played a pivotal role in driving innovation in payment services and products. Prior to this, he worked at First Data International, where he transitioned from software development to Product Development, spanning the Greece to EMEA region. Maki's experience includes more than 10 years in core banking systems, where he rose to the position of Technology Deputy Director in Greek banks.
He has successfully navigated critical periods such as the "Y2K bug" and Euro migration.
Exploring money & payments’ future in all form-coins, deep fintech expertise... great stories all the time!
Makis.Malioris@worldline.com
Marie Cremier
Product Marketing Manager, Digital Banking, Worldline
As a Product Marketing Manager at Worldline, Marie Cremier helps drive awareness around digital banking topics from customer experience to digital currency. Passionate about digital and new technologies, she closely follows market trends and consumer habits to see how new usages are reshaping the future of banking. Marie brings with her a numerous marketing experience obtained in various industries for the last 7 years.
Martin Howell
Transport Markets Director, Worldline UK&I
Martin is Director of Transport Markets, UK & Ireland for Worldline. He was formerly vice president and Chief of Staff at Cubic Corporation in San Diego. He spent 12 years with Cubic Transportation Systems in business development, public affairs, marketing and operations management with a particular interest in smart cities. Previous roles have included business development at HP Enterprise and military service as an officer in the Royal Marines Commandos.
martin.howell@worldline.com
Mathieu Barthelemy
LEAD PRODUCT MANAGER DIGITAL SERVICES WORLDLINE
Mathieu has been working at Worldline in Digital Banking teams for 10 years. He started as a software engineer before spending a number of years as a team leader in Mobile Banking Apps. Interested in topics such as user experience and customer journey, he then joined the business development team. Nowadays, Mathieu works as a product manager on the Digital Banking Platform, a solution designed to support Worldline’s customers in their Open Banking strategy.
mathieu.barthelemy@worldline.com
Michael Schilder
Michael Steinbach
HEAD OF WORLDLINE FINANCIAL SERVICES
Michael Steinbach is Head of Global Business Line Financial Services of Worldline and CEO of equensWorldline SE. Furthermore he is member of Worldline´s Group Executive Committee. Next to that, he is involved in national and international payment committees. Earlier, he acted as Chairman of the International Payments Framework Association (IPFA) and member of the supervisory board of Deutsche Bank Nederland NV. Michael Steinbach was one of the responsible acting managers on the mergers between the Dutch Interpay B.V. and the German Transaktionsinstitut fuer Zahlungsverkehrsdienstleistungen AG which led to the incorporation of Equens in 2006 and between Equens and the processing part of Worldline, resulting in the creation of equensWorldline SE in 2016.
michael.steinbach@worldline.com
Mike Goodenough
Global Head of e-Retail, Digital Commerce, Worldline
Mike Goodenough has extensive experience working in payments and has held senior management roles throughout his career, currently for Worldline he is the Global Head of e-Retail, one of the key verticals within the organisation. Most recently as General Manager EMEA for Ingenico Mike lead all commercial activities within the region. Other roles have included managing the Global Partnerships and Alliances team responsible for optimizing global relationships such as large acquiring banks, card schemes and global alternative payment providers, leading product teams, sales teams and advising on M&A opportunities.
He has been deeply involved in Ingenico’s strategic growth initiatives and has accumulated more than 20 years of knowledge working in Global e-Commerce. Mike is a charismatic leader who enjoys working on complex projects and is well-known within the industry as a payments expert.
mike.goodenough@worldline.com
Minh Le
Head of Connected Vehicle & Emerging IOT Offerings, Worldline
Minh is a business developer and innovator in the area of connected vehicle and Internet of Things, mainly operating with automotive OEMs, telco’s, retailers, manufacturers and banks. Introducing new services, meanwhile focusing on ecosystems, architecture and security aspects is his biggest value for his customers and business partners.
He is a Distinguished Expert of the Worldline Expert Community and active member of the Worldline Discovery Hub, which plays a key role in enhancing Worldline ’s reputation as a world leader in the payment industry.
minh.le@worldline.com
Monique Dijkman
MANAGEMENT CONSULTANT ACQUIRING PRODUCT
Working in the payment industry for many years, Monique Dijkman, Consultant at equensWorldline, is responsible for Card Payment solutions. She represents equensWorldline in Europe in several organisations which develop card payment standards, Nexo, IFSF and Acquiris.
monique.dijkman@worldline.com
Mathieu Barthelemy
LEAD PRODUCT MANAGER DIGITAL SERVICES WORLDLINE
Mathieu has been working at Worldline in Digital Banking teams for 10 years. He started as a software engineer before spending a number of years as a team leader in Mobile Banking Apps. Interested in topics such as user experience and customer journey, he then joined the business development team. Nowadays, Mathieu works as a product manager on the Digital Banking Platform, a solution designed to support Worldline’s customers in their Open Banking strategy.
mathieu.barthelemy@worldline.com
Naära Makkinje
BUSINESS DEVELOPMENT MANAGER WORLDLINE FINANCIAL SERVICES
Nathan Salisbury
Managing Director Payment IQ, Digital Commerce, Worldline
nathan.salisbury@worldline.com
Nicolas Kozakiewicz
Innovation Executive Advisor, Worldline
Nicolas has 24 years’ experience in Innovation and R&D, half in big corporations and half founding, funding and developing start-ups, in Europe and Silicon Valley. Nicolas lead multinational engineering teams, from upcoming trends and technologies to Business-applied Revenue-generating services. For the past few years, Nicolas has driven the Global R&D and Innovation at Worldline, leading teams to find, evaluate, prioritize and drive to market reality all the disruptive technologies/ usages, instilling innovation, igniting new services and increasing performances and efficiency in our portfolio. Nicolas joined Atos group in 2009 and holds a SW/HW engineering degree from EFREI backed up by a Start-up-specialized MBA course at HEC.
Nicolas teaches Blockchain in prestigious schools like Columbia Edu, Polytechnique, TelecomParisTech, IMT or HEC.
Current studied big trends made a reality are Stable Coins, Quantum-Resistant Cryptography and Artificial Intelligence.
nicolas.kozakiewicz@worldline.com
Nicolas Marcoin
Product Marketing Leader, Mobility & e-Transactional Services, Worldline
nicolas.marcoin@worldline.com
Nicolas Bouheret
Head of Mobile Banking, Worldline
nicolas.bouheret@worldline.com
Panteha Pedram
Director of Global Risk Products & Value-Added Services, Worldline
Panteha.Predam@worldline.com
Paul Jennekens
Head of Marketing, Worldline Financial Services
Paul has been working for this company since 2006. He has gained extensive experience in the payments field in various roles including Head of Product Management. In his current role as Head of Marketing at Worldline Financial Services, he is responsible for developing and implementing the marketing strategy and tactics with the main objective of becoming the leading payment processor towards financial institutions in Europe and beyond.
paul.jennekens@worldline.com
Pauline Vermersch
Office & Culture coordinator
pauline.vermersch@worldline.com
Pierre Calvet
Product Marketing Manager Payment & Liquidity Solutions
After having managed back-office organisation and systems for FX, MM and FX-Options in a large French bank, Pierre has been working for 20 years in the payments industry as a business consultant and business developer. He is responsible for defining and marketing our “Payment & Liquidity Management” software package offerings.
Pierre Decrocq
Global Environment Manager, Worldline
pierre.decrocq@worldline.com
Pierre Veillon
Mobility Marketing & Offer Manager
pierre.veillon@worldline.com
Ramesh Narasimhan
Head of Digital Commerce, Worldline India
As a Chief Executive Officer of Worldline India, Ramesh is responsible for leading the business strategy and driving the revenue growth of the company. He has over three decades of experience in various roles in the Information Technology industry, having worked with various companies like HCL and IBM, - where he performed diverse leadership roles.
ramesh.narasimhan@worldline.com
Ryan Balazadeh
Product Manager – Gaming & Digital
ryan.balazadeh@worldline.com
Raphael Feillet
SOLUTION MANAGER WORLDLINE DIGITAL SERVICES
raphael.feillet@worldline.com
Raquel Gomez Domenech
Senior analyst, Worldline
raquel.gdomenech@worldline.com
Raymond Cui
Head of Marketplaces, Worldline
raymond.cui@worldline.com
Rémy Bettoli
Business Development Digital Banking, Worldline
rémy.bettoli@worldline.com
Roger Niederer
Chief Market Officer, Merchant Services, Worldline
roger.niederer@worldline.com
Roman Tazetdinov
Head of Geo Expansion, Digital Commerce, Worldline
Roman Tazetdinov is the Head of Geo Expansion at Worldline’s Digital Commerce division servicing enterprise level merchants. He has been a key driver of the company’s exclusive payments acceptance in new geographies. Roman is a full stack online payments development leader with 17 years of experience.
roman.tazetdinov@worldline.com
Sascha Münger
Head of Competence Centre Crypto-Related Products & Metaverse
Sascha Münger is currently working as Head Competence Center Crypto Related Products & Metaverse within the Global Business Division Commercial Acquiring at Worldline Global. In this role, he is responsible for products related to crypto payments at the point of sale and in eCommerce as well as future commerce scenarios in the Metaverse. Previously, he was responsible for the implementation of the payment processing module within the TWINT system at SIX Payments Services (predecessor organization of Worldline). Sascha holds a Federal Diploma of Higher Education in Business Organisation and he started his career 2007 in Zurich at Telekurs Group (later SIX) in various positions within the finance department. In 2010, he moved to Würth Finance International B.V. to work within the Treasury Services division. He then returned to SIX Management in the position as a Cash Manager, before taking on leading positions within Accounting and Billing at SIX Payment Services.
Santi Ristol Jorba
Director Mobile Competence Center, Member of the Worldline Scientific Community, Worldline
Santi Ristol is the Director of the Mobile Competence Center at Worldline being also member of Worldline Discovery Hub and WIN (Worldline Innovation Network). With over 30 years of experience, Santi has always shared and applied his passion for Innovation in all sectors with special focus in Retail, Health, Hospitality and Public Sector. Since 2010 he leads the Mobile Competence Center providing his expertise for digital solutions (mobile and web) and all digital enablers around them (IoT, wearables, blockchain, mobile messaging, chatbots, etc.) to Worldline and its clients worldwide.
santi.ristoljorba@worldline.com
Sarah Pilcer
Head of Regional Sales - The Netherlands at Worldline Financial Services
Sarah Pilcer is Head of CMO (Market Domain) with Worldline Financial Services in The Netherlands. She brings more than 18 years of extensive payments experience. She has previously worked as Director with Worldline Merchant Services/Digital Commerce, while having worked in several large Global Banks including – Societe Generale, Royal Bank of Scotland and ABN AMRO across Europe, Asia and North America.
Skilled at working with multinational teams in numerous locations to bring in, develop and manage international projects and people. She has held leaderships positions in Sales, Product Management and Audit.
Prior to joining Worldline, Mrs. Pilcer led the Cash & Liquidity Management function for Transaction Banking at Societe Generale in The Netherlands, where she successfully expanded new and existing relationships with Tier One Corporates and NBFIs.
Mrs. Pilcer has a Bachelors degree in International Business Administration, with a major in Strategy (Hons) and holds a Master of Science in Financial Management (Merit) from TIAS Business School.
sarah.pilcer@worldline.com
Stijn Gasthuys
Head of Digital Commerce at Worldline Merchant Services
Stijn has been driven all his career by how digital services impact business. He has a background in Business Engineering & holds an MBA. In the beginning of his career, he built experience in Management Consultancy at several international companies.
He spent 7 years in the telecommunications sector (Verizon), where he led international business sales teams and took the role of Country Director of an EU entity. Since 2014, he moved to the payment leader Worldline. First, he was in charge of the corporate customers in the Benelux, then he set up new countries & international E-commerce. Today Stijn is responsible for the Digital Commerce Business Division at Worldline Merchant Services. This division has a dedicated focus on serving international E-commerce Merchants with dedicated vertical solutions and through a unique global reach.
Stijn’s responsibility includes managing a business of +500M€ in revenues & related profitability. The team is globally present - Europe, Singapore, China, US & Latam.
Sabine Donckele
Product Manager, Cloud Services, Worldline
sabine.donckele@worldline.com
Sabrina Ruiz
Segment Marketing Manager Travel & Hospitality– Merchant Services, Worldline
Sabrina Ruiz works as Segment Marketing Manager for Travel & Hospitality, Global Sales & Verticals at Worldline.
She joined Worldline in 2019 with over 10 years of experience in business development and marketing, creating value in the tech and payment industry. Sabrina is passionate about professional challenges that imply constant learning and growth. This includes bringing people, businesses and technology together with a focus on digitalization and facilitation of day-to-day delivery in a post-Covid world.
sabrina.ruiz@worldline.com
Sebastian Braun
Global Accout Manager, Global Sales Vertical, Worldline
Sebastian has over nine years of experience in payments. His customer-centric approach is key across the payments spectrum, from acquiring to e-commerce and omni-channel digital solutions. He has a keen interest in innovation and a passion for helping clients navigate the complexities of the ever-changing payments landscape.
sebastian.braun@worldline.com
Sebastien Mandron
Head of CSR and Real Estate & Facility Management at Worldline
Sebastien Mandron began his career at PwC before joining Atos Group in 2003, where he was responsible for three major transformation programs dedicated to improving operational performance, business performance and employee well-being. In 2011, he joined Worldline to accelerate the company's transformation and support the IPO in 2014. In July 2014, he was appointed CSR Director with the objective of structuring, organizing and developing the company's CSR strategy by involving all stakeholders. He is also responsible for Real Estate and Facility Management within the Group. In parallel to his functions, Sebastien Mandron was appointed to the Board of Directors of the Club of Sustainable Development Directors. In 2020, he joined the Board of Directors of Global Compact France. Sebastien Mandron holds a degree in economics from Paris Assas University and a Master's degree in Financial Engineering from the Sorbonne University.
sebastien.mandron@worldline.com
Sheri Brandon
Chief Market Officer, Northern & Western Europe, Worldline
Sheri currently is the Chief Market Officer for the Northern and Western region within Worldline Financial Services and has been with the company since 2020. Sheri has been in payments her whole career and was at the base of shaping the rulebooks for Sepa payments and the cards framework. Sheri holds a BSc in computer science and is a strong believer that technology makes everything better and that this has been the big driver in shaping the payments industry to where it is today.
Santi Ristol Jorba
Mobile Solutions Expert, Worldline
ristol.jorba@worldline.com
Souhila Dahmani
Global Key Account Manager, Worldline
souhila.dahmani@worldline.com
Simon Fairbairn
Head of Preofessional Services EMEA, TSS, Worldline – Member of the Worldline Discovery Hub
simon.fairbairn@worldline.com
Stefanie Cunha
Vice President of Direct Sales, Digital Commerce, Worldline
Stefanie Cunha is VP of Direct Sales at Worldline Digital Commerce.
In this role, Stefanie is responsible for 350M€ euros in revenues and dedicated to expanding Digital Commerce 's commercial reach.
Prior to joining Digital Commerce, Stefanie spent 4 years at Worldline leading the Western European, North American and Australian Small Business Commercial team. She also built the Payment Partnerships team focused on Payfac, ISO and digital wallet clients.
Before Worldline, Stefanie worked in commercial and financial roles at GE Capital and American Express.
Stefanie has an MBA from IESE Business School, a BA from New York University (NYU) and a degree in Design from Parsons School of Design, NY.
Stephan VanGulck
Head of Product, Online Regional Business, Worldline
stephan.vangulck@worldline.com
Sunil Rongala
Head of Strategy, Innovation & Analytics, Worldline India – Member of the Worldline Scientific Community
Sunil Rongala is the Head of Strategy, Innovation & Analytics in Worldline India. A Ph.D. economist, Sunil has deep experience in the digital payments domain, macroeconomic research, product innovation & execution, analytics, risk management, and thought-leadership. He was part of the founding management team of a payments start-up till final exit.
sunil.rongala@worldline.com
Tom Nijenhuis
MANAGING DIRECTOR EQUENSWORLDLINE NV
Tom Nijenhuis is Managing Director of equensWorldline NV, a subsidiary within Wordlline Group with a particular focus on providing regulated payment processing services to clients in the Dutch market and other countries. Tom has been working within Worldline Group and its predecessors since 2003. In previous positions he was responsible for strategy, mergers and acquisitions, corporate development, legal and communications. The various positions he held enabled him to gain a lot of knowledge and experience in the European payments industry.
tom.nijenhuisw@worldline.com
Thomas Hoberg
Technical Director, Worldine Labs
thomas.hoberg@worldline.com
Thomas Feiler
SENIOR STRATEY MANAGER
"Thomas Feiler is Senior Strategy Manager of Worldline's Account Payments division. In this role, he is responsible for the development and innovation of the global account-to-account transaction processing strategy for Worldline Account Payments. Previously, he build up and led the Product Management department for Worldline's Account Payments division. In this role, he was responsible for the development and innovation of transaction processing and PSD2 products and services for banks, payment service providers, and central clearing and settlement management infrastructures.
Thomas has in-depth experience in international financial transaction processing gained from over 19 years of international service with Citigroup, where he was responsible for the German, Austrian and Swiss cash management businesses, and three years with Bank of America, where he held a Northern European position in the same area.
Thomas has been a leading Worldline representative on a number of industry-leading payment market infrastructure associations, advisory groups and standards bodies.
Thomas holds a Bachelor of Science degree in Electrical Engineering and Computer Science."
thomas.feiler@worldline.com
Wolf Kunisch
Head of Strategy, Public & Regulatory Affairs
In 2020 Wolf Kunisch was appointed Head of Strategy, Public & Regulatory Affairs to develop and promote Worldline’s key strategic public policy agenda towards national and European regulators as well as to identify and evaluate new trends and developments in the payments area and to formulate the impact and proposed course of action for the company. Wolf is a graduate of the Technische Universität Berlin and of INSEAD’s Executive MBA program. He was deputy CEO of equensWorldline since 2016. In 2010, he was appointed as Managing Director of Atos Worldline in Germany and was responsible for the group’s Financial Processing & Software Licensing global business line as well as its German and Eastern Europe geographical zones in 2014. He joined the Atos group in 2000, where he performed management functions in innovative and international business development. He began his career as a project manager at Roland Berger Strategy Consultants in Stuttgart, Germany and in Paris.
Urs Gubser
Head Innovation Merchant Services
Urs started his professional live as a software engineer in securities trading. Originally from Switzerland, he brought his skill and know how to New York and Hong Kong. While on assignment in Hong Kong, he caught the payment bug. He and his family finally moved back to Switzerland in 2015 after 17 years abroad where he joined SIX Payment services as head eCommerce. Today, Urs is focused on customer experience and seamless end to end user journeys. Urs holds an MBA from Manchester University, UK.
urs.gubser@worldline.com
Vanessa Clemente
Helios Project Manager, Worldline
vanessa.clemente@worldline.com
Valentine Horstmann
Product Manager Worldline Conversational Platform
Valentine Horstmann has been working in digital and eCommerce since 2007. Passionate about innovations and digital trends, Valentine has joined the digital banking team as product manager for WL Conversational Platform. In her current role, Valentine focuses on new offers, customers’ needs & user experiences to fit the evolution of conversational experiences.
Velizar Velkov
Senior Manager Business Development, Merchant Services at Worldline
Velizar has been part of the EV charging payment solutions team at Worldline for the past 5 years. He is an expert in eMobility, Payments and Blockchain technology. Velizar also joined the Worldline Experts Community, where he contributes to topics related to the Future of Mobility and use of Blockchain technology.
He holds an MBA title and multiple business-related post-graduate certificates.
Velizar´s personal interests are in specialty coffee and tennis.
velizar.velkov@worldline.com
Vincent Roux
Responsable Marketing France, Worldline
vincent.roux@worldline.com
Yacine Kessaci
Senior Researcher and Scientific Program Leader, Worldline
Yacine Kessaci received his Ph.D degrees in computer science from Lille’s Computer Science Laboratory (LIFL, University of Lille). He is a senior researcher and program leader for
the scientific and technical direction of the Worldline Labs. He is both a distinguished expert and a member of the Discovery Hub of Worldline.
With over 10 years of experience in optimisation and artificial intelligence researches, his current tasks include steering and managing research programs and relations with academics while also contributing to the study and creation of future technology and scientific roadmaps of Worldline.
yacine.kessaci@worldline.com
