support

How can we help you?

Get in touch with support team

Customer Grievances Management Cell

Worldline India Private Limited

For any grievances with respect to POS payments, please contact

Level 1: Customer Service Desk

Email - customer_support@worldline.com 

Phone - 18602332332

Level 2: Customer Service Desk

Name - Satish Mhamunkar

Email - satish.mhamunkar@worldline.com

Worldline ePayments India Private Limited

For any grievances with respect to online payments, please contact

Level 1: Customer Service Desk

Email - grievance.ind@worldline.com

Phone - 022 -67664481

Level 2: Escalation Desk

In case the grievance is not resolved within 3 days, please write to

Email - escalations.ind@worldline.com

Level 3: Nodal Officer

In case the grievance is not resolved within 7 days, please write to 

Name - Donabelle Fernandes

Email - nodalofficer@worldline.com