Digitization and technology continue to change the way we interact and transact and payment expectations are evolving in parallel. Consumers expect their financial services applications to be seamlessly integrated into their everyday lives. In this dynamic environment card issuers need to be able to operate cost-efficiently, adapt quickly to the market and be quick, agile and innovative when developing customer experience. How can they best achieve all of this?
This white paper describes the current challenges faced by card issuers, and the options to consider in their search for a future-proof solution.