Client User Group 2026

Worldline Financial Services Client User Group (CUG) brings together peers to explore Europe’s evolving payments landscape—from AI-driven transformation to cross-border interoperability and secure digital wallets. Discover practical strategies, high-impact insights, and live demonstrations that elevate your institution’s value and resilience. Join inspiring presentations, interactive sessions, and governance guidance to accelerate innovation and trusted collaboration.

Event

15 - 16 / 04 / 2026

09:00

Google - The Warsaw HUB, Building C (Rondo Daszyńskiego 2C Street, 00-843 Warsaw, Poland)

Google Warsaw Hub

Key Topics

wero app payment

  • Wero is redefining European interoperability—this session triggers the next phase: where adoption accelerates, which capabilities unlock value, and when to expect them. Explore the concrete roadmap, expansion plans, and governance steps to pilot and scale interoperable solutions across borders.

Profile view of young programmer working on desktop PC in the office

  • This session dives deep into AI's quiet, profound reshaping of banking – revealing surprising impacts you haven't anticipated. We'll delve into the critical shifts AI is driving within payments and provide actionable insights into how institutions can strategically adapt to thrive in this evolving ecosystem.

female engineer working in server room

  • This session offers a deep dive into the critical intersection of data analytics, advanced identity verification, and secure payments. It explores how to leverage data to proactively combat fraud, implement seamless authentication, and build a resilient framework that protects your institution and customers in the evolving digital landscape.

male using smartphone wallet to pay using card connected to phone

  • This session presents the wallet as a seamless gateway to payments, identity, and personalized experiences. It covers frictionless onboarding, device binding, strong authentication, and consent management within a governed security framework.

three women and two men-in a business meeting

  • This session places tokenization, CBDCs, and digital currencies at Europe’s digital-money frontier, with a focus on governance, custody, and regulatory considerations. This session explores workflows, readiness, and the potential impact on settlement and data interoperability.

Agenda

The detailed agenda will follow in due course