The British Columbia Chamber Executives (BCCE) Society is a non-profit organization that represents and serves local Chambers of Commerce and Boards of Trade across British Columbia, Canada. The BCCE provides support and resources to its members to help them be more effective in their communities by offering training, networking opportunities, and access to tools and resources that can assist with their chamber operations.
The challenge:
The BCCE was looking for a solution to support payment acceptance that would allow their members and sponsors to provide card details securely for the execution of their member dues and event attendance invoices. They needed a payments platform that, along with strong security, provides customers the option to pay with their preferred payment type in a seamless, hassle-free process.
The journey:
The BC Chamber of Commerce has partnered with Kubera Payments since 2010 to deploy payment processing systems and services for Regional Chambers and members across the province.
Kubera Payments is a boutique payments consultancy based in British Columbia, Canada. They specialize in providing consulting services and solutions to businesses in the payments industry, including merchants, acquirers, processors, and payment technology providers. They offer a range of consulting services to businesses across North America that include payment strategy development, market analysis, product development, risk management, and compliance. Their team of experts works closely with clients to understand their unique business needs and develop customized solutions to help them achieve their goals.
As part of its partnership with the BCCE, Kubera reviewed payment acceptance options that could be a good fit for the requirements, discussed a number of setup options, and recommended Worldline as the solution based on their needs.
The Worldline solution, suggested by Kubera Payments, has been a great fit for our requirements & allows us to send out invoices in conjunction with a secure payment link we use to collect payment.
- Shelley Morris, Association Manager, BCCE (BC Chamber Executives)
The proposed solution:
Worldline’s Custom Checkout is a payment processing solution that allows businesses to accept online payments through a secure and fully customizable checkout page. Kubera Payments understood how the solution could cater to each of the requirements of the BCCE:
- Security: Worldline’s Custom Checkout uses a unique tokenization service. This means that once the payment information of BCCE customers is sent to Worldline, the automatic creation of a unique token is triggered, which is sent back to complete the payment. Once the transaction is complete, this token can be saved as a payment profile to be used for future purchases, eliminating the need for card information to be collected again. The token is undecipherable, keeping customers’ information safe in the event of fraud.
- Multiple payment-type support: Credit cards are the most common, but BCCE wanted to ensure that their members and sponsors had the freedom to choose their preferred payment method. Worldline’s Custom Checkout not only captures payments from the major card brands but also takes payments from the digital wallets associated with those card brands.
- Custom and hassle-free Integration: Instead of using an invoice link or check, leveraging Custom Checkout creates a secure, brandable experience that is easy to integrate. BCCE’s customers would feel safe and secure making payments, as they never get redirected away from the main website, allowing BCCE to reduce their PCI scope. BCCE also has the freedom to design Custom Checkout however they please - flexibility is key with Worldline.
The result:
Using Custom Checkout was a surefire way to please their members with increased security and payment flexibility. The form is fully customizable, allowing the BCCE to use its brand and retain complete control over the user experience. By integrating Custom Checkout, they could not only streamline operations but also create a seamless experience for their members by keeping them within their website.
"The Worldline solution, suggested by Kubera Payments, has been a great fit for our requirements and allows us to send out our invoices in conjunction with a secure payment link we use to collect payment. This has allowed us to eliminate the potential for the insecure transfer of credit card information by email and reduced our administrative time taking card information over the phone. The pricing, as deployed by Kubera, is very aggressive relative to other options in the marketplace, and the service we receive from their team is extremely responsive and helpful. I would recommend the Kubera team and Worldline’s Custom Checkout solution to any business with similar requirements!"