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Your experts

Your dedicated payment consultants are just a call away.

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Meet the teams committed to your success

Our team of experts are here to make payments easy for you, every step of the way.

Seasoned, industry-backed teams

Bi-lingual in-house support

Dedicated account managers for all partners

Integration specialists on-call for developer assistance

Personalized marketing support

A product team that makes your wish list come true

Meet the people that are here to make your payment dreams a reality

From building your perfect payment stack to helping you reach your target market; we’ve got you covered.

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Level up your software

Meet your Business Development team

Your dedicated Account Manager is your go-to for everything. They watch over your accounts, answer any concerns, and provide guidance on growing and optimizing your business. Our Business Development Managers are here to track trends, recommend the most suitable products and services for you, and develop your strategic payments plan.

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Development made easy

Meet your integration team

Our Integration Specialists act as an extension of your development team. They ensure a speedy, secure, and correct integration into our platform. Ask them anything about APIs or our various products.

Contact the integrations team
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Get the word out

Meet your marketing team

Our marketing team is your communications partner. They provide you resources and training to educate your customers and staff on the payments landscape. Opportunities are available for joint marketing campaigns, co-branded webinars, and promotion on our website. The marketing team is here to help grow your business and relay your messages to the market.

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Industry-leading support

Meet your customer care team

Our Customer Care team is a powerful resource for both you and your customers. They help with everything from forgotten passwords to back-office configuration. Our kind and knowledgeable team members are available to support you in English and French, and answer calls in an average time of two minutes or less! 

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Get the payment stack you want

Meet your product team

Our Product team prioritizes products that our partners actually want. Their vision is to make payments easier for you, while listening to your needs. They take in feedback directly and work to build payment solutions that are innovative, competitive, and user-friendly.

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Hands-on security

Meet your risk management team

Think of the Risk team as your personal payment bodyguards. They monitor transactions, identify and flag concerns, provide recommendations to keep your business safe, and can answer any fraud and security-related questions.

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Hear from our partners

“Simply, the customer service was amazing. Having a dedicated account representative handling and coordinating the accounts while also being extremely responsive made all the difference.”

- Auphan 

Read more customer story

Explore our solutions

Offer a complete solution to your clients with our suite of payment technologies. From bank transfers to revenue sharing, levelling up your software is easy to do with Worldline.

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Make your software stand out

Want to achieve your software vision?

Our team is backed by experts and ready to help you optimize your business and reach your goals. Chat with us to learn more about how we can help you create the payment solution of your dreams.

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Frequently asked questions.

Find our most common questions here. Can’t find what you’re looking for? Request a call with one of our sales experts.

  • No, our teams are available to help all partners at no charge. 

  • We can provide multiple types of support, depending on what you are looking for. From smaller items, such as getting added to our partner listing page, to larger campaigns such as co-hosted webinars or email blasts, the list is large. We welcome you to share your ideas with us.

  • Our teams know your time is valuable. You can expect email responses within 24 hours, and our Customer Care team typically answers calls within three minutes! 

Get in touch with our experts

Schedule a call with a member of our sales team professionals.

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