Developer Integrations Made Easy

Learn how Shopgate was able to deliver the end-to-end customer experience they were after by partnering with Worldline for payment processing.

Shop Gate Case Study

Learn how Shopgate partnered with Worldline to provide a one-click integration.

The challenge

Since it started in 2009 in Germany, Shopgate has expanded rapidly, adding offices in Europe and the United States. Serving over 12,000 customers globally, Shopgate is a leading mobile commerce platform, designed for retailers to optimize their mobile shopping experience.

Shopgate was aiming to deliver an end-to-end experience by partnering with leading e-commerce and payment platforms. By partnering with Worldline, they were able to meet the strong customer satisfaction standards that they strive for. With a customer base highly motivated by the simplicity of the platform’s integrations, Shopgate chooses partners based on overall quality and ease of integration.

The solution

At first, the Shopgate team aimed to integrate with Worldline because of the platform’s status as a bank agnostic gateway. As Shopgate looked to grow their customer base, it was important to cater to a variety customers and their existing merchant accounts. Worldline offered a bank-neutral solution that would allow customers to maintain their existing bank relationship while simplifying the onboarding processes.

Shopgate found a feature-rich, developer-friendly solution for their customers.

Another factor in Shopgate’s decision to integrate with Worldline was the developer-friendly platform, which made the integration job easy for their developers, giving them everything they needed to build feature-rich, end-user payment processing applications for mobile.

The Shopgate team was ultimately looking for a partner that would work towards a quick and efficient integration. In the fast-paced world of mobile, it was critical to delivering efficiently and accurately.

We were very happy with the support we received from Worldline! As we continue to grow, we’re excited to have Worldline as a partner, as well as a payment solution for our clients.


The results

From initial engagement to live integration, the entire process with Worldline and Shopgate was executed quickly and smoothly. “We were very happy with the support we received from Worldline ” said Samantha Deese, Product Marketing Manager at Shopgate, “we had a tight development timeline, and the Worldline team helped us launch the integration quickly. As we continue to grow, we’re excited to have Worldline as a partner, as well as a payment solution for our clients.” Today, a number of Shopgate customers have successfully integrated with Worldline and have experienced similar efficiencies with their integration.