How Worldline’s Soundbox Can Simplify Payments For Merchants In India?

It is very common to see a QR code as an available payment option in small stores as well as large chain stores these days. However, the extensive adoption also brings along a few challenges. During the day-to-day business functioning, merchants need to keep checking their phones while accepting payments from e-wallets, UPI or other digital payment modes to confirm the customers’ payments.

The two most common issues faced by merchants are -

High chances of missed payments

During rush hours of business, it can prove difficult to constantly keep checking the notifications and messages to ensure that payment has been received from customers. This might lead to high chances of missing a few payments or issues during reconciliation later.

Customer waiting time

Due to network issues, there can be a lag between payment deduction and receipt. Long customer waiting time is an important element that influences a customer’s shopping experience. It is essential for merchants to efficiently manage the customers’ wait time and offer a fast checkout experience. These challenges will exist but there are solutions with which the merchants can receive seamless, glitch-free payment confirmations. One such method is Worldline VABOX, a sleek, compact and robust sound box for an instant notification as soon as a payment is received.

Why should merchants consider Worldline VABOX? Here are some key features:

• Crisp and clear alerts: high-power speakers ensure clear and loud volume that covers the entire store.
• Multilingual: enables adoption among larger merchant and customer base with 10 + language options – English, Hindi, Gujarati, Odia, Marathi, Telegu, Bengali, Malayalam, Kannada, Tamil and many more.
• Digital Display: provides clear visibility towards transaction amounts when processed.
• Powerful Battery: Standby up to 90 hours with 8000 transactions/8-10 hours per charge. Supported by Li-ion battery 3.7v/2000 mAh.
• Sophisticated Processor: Gives instant alerts and seamlessly performs multiple applications.
• Superior Connectivity: offers uninterrupted connectivity; supports 4G (Cat.1)/2G (GPRS) and Wi-Fi (2.4G).

Ramesh Narasimhan, Chief Executive Officer, Worldline India, said: "In our endeavour to enhance merchant experience and aid mass adoption of digital payments among small merchants and retailers, we are thrilled to launch VABOX with six financial institutions. VABOX is set to cater to the existing QR merchant base of over 250 million as well as its growing numbers in the future. VABOX overcomes the challenges of visual impairment and encourages inclusivity among merchants for greater financial inclusion. In the first six months, we plan to roll out half a million devices and partner with more such financial institutions.”

Worldline VABOX is currently being launched by partner banks namely Axis Bank, Kotak Mahindra Bank, Punjab National Bank, Union Bank of India and others. In the initial phase, Worldline India will be rolling out half a million devices that will prompt instant voice alerts for QR-code-based payments.

Get your VABOX today.