Worldline India Digital Payment Report Q3 2021

With 1.18 billion wireless telecom subscriptions, the world’s second-largest internet population, nearly 1 billion cards, 2.25 billion PWith PIs, and a plethora of innovative digital payment modes, India is poised to be one the largest and fastest-growing digital payment markets in the world. 

Despite the setbacks brought by COVID-19 over the past two years, digital payments continued their growth even in rural pockets across the country. The PIDF status update published by RBI states that over 5.6 million physical and digital devices have been deployed across tier 3-6 centres in addition to north-eastern states as of the end of September 2021. Owing to India's robust growth across diverse sectors such as Telecom, Healthcare, IT, Retail, Automobile, and Agriculture among others, the need for sustainable, secure and inclusive payment methods is gaining momentum.

Worldline is at the forefront of this digital revolution and is shaping new ways of paying, living, and doing business by forming creative collaborations with clients. We develop tailor-made solutions to meet the growing demands of banks, merchants and consumers alike. Our in-store and e-commerce solutions in India are powering small, medium and large merchant touchpoints across categories like groceries, restaurants, apparel, pharmacy, gaming, utility financial services etc.

We are excited about bringing a state-of-the-art cross-border solution for digital payments in the new year that will surely be a game changer in the business. As we continue on our mission to offer safe, efficient and trusted solutions to a forward-looking India, I am pleased to share the Q3 2021 Digital Payments Report covering an overview of Indian Digital transactions processed in July-Sept along with insights based on transactions that we processed in our network. In addition, we give our perspective on the shift to the mobile that is happening at an unprecedented pace.