Mumbai placed in the top five cities for highest digital payment transactions cities from January to October 2022

India — 06 / 12 / 2022

Mumbai, 6th December 2022: Worldline India has released an analysis of the transactions processed by them in the first 10 months of CY22 (January– October 2022) today and has derived some unique insights.

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  • Mumbai, Hyderabad, Bengaluru, Chennai, and Pune are among the top 5 cities witnessing the highest digital transactions
  • Category-wise grocery, restaurants, clothing and apparel, E-Commerce and gaming witnessed the highest volumes

Mumbai has topped the list in terms of volume at 31.53 mn as well as the value at 93.70 bn of transactions. Festive season sales and a rise in consumption have helped Mumbai to reach this position in digital payment transactions. Bengaluru, Chennai, Hyderabad, and Pune are the other cities that are in the top 5 list of highest digital transactions.

Mr. Ramesh Narasimhan, Chief Executive Officer - Worldline India said on this occasion: “Today, both customers and sellers are being more receptive towards digital payments. Digital payments are gradually becoming like a commodity and forming a subtle yet integral part of our lives. The swift adoption of digital payments can be witnessed with each passing quarter. Popular payment instruments like UPIs, cards, and PPIs are already clocking over 23 billion transactions in a quarter. We are glad to share our analysis of our transactions processed for the top 5 cities in India with the highest digital transactions.”
Cities with highest transaction volume Total Volume ( in million)Total Value ( in billion)

The period from January to October 2022, saw frequently visited physical merchant categories like grocery stores, restaurants, clothing and apparel, pharmacy and medical, hotels, jewelry retail, specialty retail, household appliances, and departmental stores while in the online space category wise, e-commerce (shopping for goods and services), gaming, utility and financial services together accounted for over 86% in terms of volume.

Sectors  Volume ( in millions) Volume ( in percentage)
Travel & Hospitality2.862
Utility Service provider12.4510
Financial Services & Other14.5812



Worldline India is part of the Worldline group. Worldline India offers a one-stop shop for all payment needs – In-store payments, Online payments, Omnichannel Payments, and Issuance and Acquiring solutions. Worldline India has over 20 years of payment experience and is one of the most preferred partners of choice for all leading banks, retail brands, e-commerce companies, NBFCs, Insurance, start-ups, and SMBs in India. Worldline covers the whole payment value chain and end-to-end processes that facilitate services to over 1.5 million merchants across 5000 towns and cities in India. Supported by an over 2000-member team, Worldline India is constantly investing in its people and in the latest technologies to increase efficiencies, drive innovation, and enhance digital payments adoption across the country.



Worldline [Euronext: WLN] helps businesses of all shapes and sizes to accelerate their growth journey – quickly, simply, and securely. With advanced payments technology, local expertise and solutions customised for hundreds of markets and industries, Worldline powers the growth of over one million businesses around the world. Worldline generated 4.4 billion euros in revenue in 2022.

Media Contacts

Prithish Chakraborty

Prithish Chakraborty

Director- Marketing & Corporate Communications