Online shopping trends - Report 2022

With people shopping online more than ever before, there are incredible opportunities for growth in the digital economy. Consumers have more choice and it’s important to understand their needs.

Worldline’s survey identified convenience, payment options and security as the three most important factors that shoppers look for when buying online. We outline the one factor that 91% of shoppers say is vital when deciding whether to buy online and the single mistake that would turn away 42% of your potential business.

Read our report to discover the latest online shopping trends below.