Global Collect

Global Collect offers an extensive range of payment methods to cater to your global customer base. This includes:

• Major credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, and many others.
• Popular local payment methods: We support a vast array of local payment schemes, such as iDEAL in the Netherlands, P24 in Poland, PIX, Boleto Bancário in Brazil, and numerous others specific to key markets worldwide.
• Digital wallets: Integration with popular digital wallets like Apple Pay, Google pay and AliPay+, to provide convenient payment options for your customers.
• Bank transfers & direct debits: Options for customers who prefer to pay directly from their bank accounts.

Our platform is designed for flexibility, allowing you to easily add or manage preferred payment methods to optimise acceptance rates for your target regions.

1. Improved authorisation rates:

• Redundancy and fallback: By connecting to multiple acquirers, if a transaction is declined by one, it can be automatically retried with another acquirer. This significantly reduces lost sales due to single points of failure.
• Market-specific optimisation: Different acquirers have varying strengths and relationships with specific card networks or regions. Smart routing intelligently selects the acquirer best suited for a particular transaction type, currency, or region, increasing the likelihood of successful authorisation.
• Reduced declines for specific card types: Certain acquirers may have better relationships or capabilities for specific card schemes (e.g., Amex, local cards), leading to higher success rates for those transactions.

2. Optimised costs:

• Competitive pricing: By working with multiple acquirers, we can leverage competition to secure more favourable transaction fees.
• Intelligent routing for lower fees: Smart routing can dynamically direct transactions to acquirers offering the best interchange rates or lowest processing fees based on real-time data and merchant agreements.
• Reduced chargebacks: By optimising authorisation and providing better fraud prevention tools (often integrated via smart routing logic), we help reduce the instances of chargebacks, further lowering overall costs.

Global Collect is built to robustly support subscription-based businesses with advanced features:

• Network tokens: Leverage network tokens (e.g., Visa token service, Mastercard tokenisation) for enhanced security and reduced friction during recurring payments. Tokens replace sensitive card data, improving security and enabling smoother payment experiences, even if a customer's physical card details change.
• Smart auto-retry logic: Implement sophisticated retry mechanisms for failed recurring payments. This intelligent logic can automatically retry failed transactions at optimal times, taking into account issuer-specific rules and customer behaviour, significantly reducing involuntary churn.
• Real-time account updater: Automatically update stored payment credentials when a customer's card expires or is reissued by the issuer. This proactive update process ensures that recurring payments continue to be processed  successfully without manual  intervention, minimising revenue loss.

• Flexible onboarding: The speed of onboarding can vary depending on your specific integration choice and business complexity. However, Global Collect is designed for efficiency.
• Sandbox environment: We offer a "Signup for Sandbox" option, allowing you to test integrations and explore functionalities with minimal delay and no commitment. This is the fastest way to begin technical validation.
• Streamlined live onboarding: For businesses ready to go live, our dedicated integration teams guide you through the process. Depending on your chosen integration method and readiness of your systems, merchants can often go live within weeks, rather than months. Our goal is to minimise time-to-market.
• Integration options: Global Collect provides a variety of integration pathways to match your technical capabilities and business needs:
• RESTful API: For maximum flexibility and customisability, connect directly to our powerful API. This is ideal for building bespoke payment experiences within your own platform. We offer clear documentation for both Server-to-Server communication (for core payment actions) and Client-to-Server (for custom UI elements).
• SDKs: We provide a comprehensive suite of Software Development Kits (SDKs) for popular programming languages (Java, PHP, Node.js, .NET, Python, Ruby, Go) and mobile platforms (Android, iOS, Flutter, Swift, JavaScript browser SDKs). These simplify developer workflows and accelerate integration.
• Hosted Checkout (MyCheckout): A solution that allows you to offer a Worldline-hosted payment page to your customers. This option requires less development effort, has fewer PCI compliance scope implications, and is quick to implement.
• Plugins: For popular e-commerce platforms like VTEX and Magento 2, Global Collect provides specialised plugins. These enable merchants to integrate payment processing capabilities with minimal to no technical development, offering a fast and secure way to get started.

• PCI DSS compliance: Our platform is PCI DSS Level 1 certified, the highest standard for payment card data security. We adhere to rigorous security protocols for handling, processing, and storing cardholder data, minimising your PCI compliance burden.
• Industry-leading uptime: Our commitment to reliability is reflected in our Service Level Agreements (SLAs), which guarantee high uptime (typically 99.9% or higher) for our services.
• SLAs: Specific Service Level Agreements are tailored to your business needs, covering aspects like transaction processing speed, uptime guarantees, and support response times, ensuring you have the service levels required for critical operations.

Global Collect is ideally suited for global businesses and large enterprises that:

• Operate internationally or aspire to expand into new markets: Businesses that need to accept payments from customers worldwide in multiple currencies and local payment methods.
• Process high volumes of online transactions: E-commerce merchants, online service providers, marketplaces, and digital content providers that require a scalable, reliable, and secure payments platform.
• Have complex payment needs: Businesses requiring advanced features like subscription billing, sophisticated fraud management, multi-acquirer routing, or diverse payment method support.
• Value efficiency and simplified operations: Companies looking to consolidate their payment processing through a single integration, contract, and dashboard, reducing complexity and operational overhead.
• Are technology-forward: Businesses that can leverage API integrations or benefit from advanced features like smart routing and tokenization.

Essentially, if your business relies heavily on online revenue and operates, or plans to operate, across different countries, Global Collect is a powerful solution.

While both Global Collect and Global Online Pay are Worldline solutions designed for online merchants, they cater to slightly  different needs and scales.

Global Collect:

• Target Audience: Primarily large ecommerce global businesses, with complex, high-volume, cross-border payment needs (in verticals such as digital and travel).

Global Online Pay:

• Target Audience: Omnichannel merchants, (enterprise and SME) SMEs operating in Europe with little to no/less complex cross-border needs.

We offer Software Development Kits (SDKs) as convenient tools for integrating with our platform. Each SDK encapsulates our RESTful API, providing a streamlined developer experience.