A Leading Global Automaker Speeds Up With Worldline India

Here is another ‘Business Success Story of Buland Bharat’! This time we shall talk of a Leading Global Automaker who witnessed a 25% increase in the online payment collection from after-sales service with Worldline India.

A Revolutionary On The Road

Embarking on an 83-year legacy in the automobile industry, the Leading Global Automaker stands tall as a beacon of quality, connectivity, and protection features. Offering a diverse range of cars, from adventurous to glamorous, their 318 distribution networks across India cater to both offline and online consumers, ensuring a seamless transaction experience.

Hurdles On The Road

Based in South India, the Leading Global Automaker faced the need for a digital payments solution to enhance customer convenience and streamline after-sales service payments. The goal was to optimize online interfaces such as mobile applications and websites, while minimizing cash handling.

Overcoming Roadblocks With A Reliable Payment Partner

A trusted partner since 2015, Worldline India played a pivotal role in the Leading Global Automaker's journey. Implementing tailored solutions, Worldline India:

• Integrated the Next Gen Payment Gateway seamlessly into online interfaces for spare purchases and new car bookings.
• Introduced LinkPay for dealers to send payment requests via email or SMS, integrated with the Dealer Management System.
• Incorporated Next Gen Payment Gateway in the Learning & Development unit, facilitating online training package collections.
• Implemented LinkPay to enhance after-sales service payments, allowing for smooth and contactless collections through email or SMS payment links.

Accelerating Success: Business Benefits

The results of this strategic collaboration were transformative, allowing the Leading Global Automaker to:

• Digitally Onboard 200 Dealers Nationwide: Establishing a robust online presence for all dealers, fostering direct interaction with customers.
• Enhance Customer Base and Loyalty: Providing a superior payment experience resulted in customer retention and an expanded customer base.
• Optimize After-Sales Service: Implementing a tailored contactless payment suite improved the efficiency of after-sales service processes.
• Experience a 25% Upsurge in Online Payment Collection: Demonstrating the effectiveness of the implemented solutions, there was a substantial increase in online payment collections.
• Automation Excellence: Streamlining the entire flow of reports, reconciliation, and invoicing with easy-to-integrate APIs.

Conclusion: Driving Excellence In The Automobile Industry 

As the leading global automaker continues to accelerate on the digital highway, its success story stands as a beacon for businesses seeking transformative solutions. In your quest for business excellence, Worldline is the reliable partner you seek.