How Worldline Hospitality Solution revolutionised Triose's Guest Payments

Bringing to you another chapter from the series 'Business Success Stories of Buland Bharat' – the narrative of Triose Boutique Hotel's evolution with Worldline Hospitality Solution.

Revolutionising Guest Experiences: Triose Boutique Hotel's Journey Post The Pandemic

Nestled in scenic landscapes, Triose Boutique Hotel is situated opposite Lonavala Lake. It comprises three structures – Triose Plaza, Villa, and Hotel, each one being unique and charming in its own way. Triose Plaza offers multiple options for food and beverage, including a lounge bar, restaurants etc. It also has a three-screen multiplex, game zones amongst other avenues of recreation and leisure. Triose Villa and Hotel have 37 luxuriously furnished rooms, in 6 categories, with picturesque views of the Lonavala Lake or Agricultural Land. Amid the challenges posed by COVID-19, Triose decided to embrace digitalisation and enhance their guests’ experience.

A Challenge: The Need For A Contactless And Hassle-Free Guest Experience

In response to the pandemic's impact, Triose aimed to implement a user-friendly, contactless guest experience. Their goal was to integrate seamless and secure contactless payment services, ensuring a safe digital experience for guests, including the ability to collect payments from international guests with ease.

The Solution: Worldline's End-to-End Hospitality Payment Solution

Turning to Worldline, a leader in the payments space of India, Triose found a trusted partner to implement an end-to-end hospitality payment solution. The solution, designed for simplicity and rapid deployment, supports various use cases, from check-in to quick check-out, ensuring a consistent experience across digital channels. Notably, with features like Dynamic Currency Conversion, Triose enhanced its international guests' satisfaction by offering them the choice to pay in their preferred currency.