Welcome on our blog
Looking to improve your customer experience? Have you thought about using natural language? Our expert explains how this technology can offer a seamless and personalized digital experience for your customers.
In this blog post, Andrew Monroe, Global Head of Gaming & Media, explains how our own division posted a high score of 25% growth over 2020, outpacing the industry increase.
The Hello bank! team wanted to offer its Mac users a complete banking application, which was unheard of on the French banking market. The objective was clear: Hello bank! would be the first French bank to offer a complete banking app available on macOS. How did we join our forces to get there?
At a time in which digitalisation is shaping customer relationship, companies are deploying new digital channels. Conversational chat, instant messaging applications, video and mobile applications are regularly cited as new modes of communication between consumers and brands. But what about email, classified as a digital channel but considered by many observers as a traditional channel with low growth ?
Description: Understanding ourselves, how and why we developed our uniquely human skills is critical to developing products and services customers find really valuable.
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