2024 An AI Odyssey: Discover How AI is Reshaping Customer Experience
Welcome to an inspiring afternoon session hosted by our esteemed experts from Worldline Financial Services, RiskQuest and Huawei.
Discover how AI & Data management are reshaping the landscape of customer engagement and learn how to harness its power for your organization's success.
Today, it's not a question of if AI will be part of your operational models, but rather when and how it will be integrated to improve customer interaction and engagement. We also believe – or more accurately, have proven – that the ability to retrieve and process data completely transforms lending capabilities for customers.
Even though we can't predict the future, we're committed to exploring the advancements in AI. During this afternoon session, we will demonstrate how the latest AI technology is already making a significant impact today on customer interaction and engagement. AI is already here, and every organization can benefit from it. During this session, we will embark on a journey together to explore where and how the new generation of AI models can bring value to your organization's customer interaction and engagement strategies.
As part of the afternoon sessions, we’re also thrilled to welcome the General Manager of Huawei Europe, who will offer an exclusive behind-the-scenes look at how Huawei leverages AI to elevate its customer service. Additionally, Xavier Schut, Partner at RiskQuest, will enlighten us on the use of data in credit services.
Full program below. Looking forward to meeting you on October 24, 2024, at our Utrecht offices. Register now and save your spot on this journey!
Location:
Worldline Offices Utrecht - The Auditorium
Address:
Eendrachtlaan 315, 3526 LB Utrecht the Netherlands
Agenda:
- 13:00 - 13:30: Networking & Lunch
- 13:30 - 13:45: Welcome by our captain of today's flight and meet our generative AI
- 13:45 - 14:00: The impact of AI on customer services (AI Customer Services Trends in the EU)
- 14:00 - 14:40: Keynote by Huawei Europe
- 14:40 – 15:00: Coffee break
- 15:00 – 16:00: Capturing the full value of generative AI
- 16:00 – 16:45: Panel discussion
- 16:45 – 18:00: Networking, drinks, and bites.
Register here.
Let’s enjoy a lively debate; we look forward to hosting you and sharing valuable insights into navigating the evolving landscape of AI and Customer interaction and engagement.
