2024 An AI Odyssey: Discover How AI is Reshaping Customer Experience

Discover how AI & Data management are reshaping the landscape of customer engagement and learn how to harness its power for your organization's success.

Today, it's not a question of if AI will be part of your operational models, but rather when and how it will be integrated to improve customer interaction and engagement. We also believe – or more accurately, have proven – that the ability to retrieve and process data completely transforms lending capabilities for customers.

Even though we can't predict the future, we're committed to exploring the advancements in AI. During this afternoon session, we will demonstrate how the latest AI technology is already making a significant impact today on customer interaction and engagement. AI is already here, and every organization can benefit from it. During this session, we will embark on a journey together to explore where and how the new generation of AI models can bring value to your organization's customer interaction and engagement strategies.

As part of our sessions, we’re excited to welcome Stef Venner, Senior Cloud Solutions Architect at Huawei Europe, who will provide an exclusive behind-the-scenes look at how Huawei leverages AI to enhance customer service. Additionally, Xavier Schut, Partner at Zanders (formerly RiskQuest), will share insights on the role of data in credit services.

In the final session, both Stef Venner and Xavier Schut will participate in a live on-stage panel discussion, moderated by Rogier Rouppe van der Voort, CEO at PCN. The audience will have the opportunity to actively engage by asking questions and participating in the conversation.

Full program below. Looking forward to meeting you on October 24, 2024, at our Utrecht offices. Register now and save your spot on this journey!