2024 An AI Odyssey: Discover How AI is Reshaping Customer Experience
Welcome to an inspiring afternoon session hosted by our esteemed experts from Worldline Financial Services.
Discover how AI is reshaping the landscape of customer engagement and learn how to harness its power for your organization's success.
Nowadays, it's not a question of if AI will be part of your operational models, but rather when and how it will be integrated to improve customer interaction and engagement.
Even though we can't predict the future, we're committed to exploring the advancements in AI. During this afternoon session, we will demonstrate how the latest AI technology is already making a significant impact today on customer interaction and engagement. AI is already here, and every organization can benefit from it. During this session, we will embark on a journey together to explore where and how the new generation of AI models can bring value to your organization's customer interaction and engagement strategies.
Location:
Hotel - Aloft Brussels Schuman
Address:
Place Jean Rey, Brussels 1080 Belgium
Agenda:
• 13:00 – 13:30: Networking & Lunch
• 13:30 – 13:40: Welcome by our captain of today’s flight
• 13:40 – 14:00: Meet our generative AI
• 14:00 – 14:40: The impact of AI on customer services
• 14:40 – 15:00: Coffee break
• 15:00 – 16:00: Capturing the full value of generative AI
• 16:00 – 16:45: Testimonial Worldline Contact Centre
• 16:45 – 18:00: Networking, drinks, and bites.
Register here.
Let’s enjoy a lively debate; we look forward to hosting you and sharing valuable insights into navigating the evolving landscape of AI and Customer interaction and engagement.