GIE SESAM-Vitale: Welcome to the digital era of public health services.

GIE SESAM-Vitale is paving the way in the digitalisation of healthcare with new digital ways to access public health services in France. Read how Worldline is supporting GIE SESAM-Vitale in its bold digital transformation project that will deliver the benefits of digitalisation to millions of public health users in France.


Digital transformation and empowered citizens.

People in France have been using the Carte Vitale health insurance card to access public health services since 1998. The government's ambition to improve the health service offered through its digital shift and the increasing use of digital tools in the daily lives of health professionals and insured persons show the interest and importance of the Carte Vitale application for health and social services. This modernisation will be significantly accelerated by a “move to cloud” transformation.

The migration to the cloud is a key step in the development of a digital Carte Vitale that will give people across France access to online authentication and identification solutions as well as real-time control over their insurance rights via a smartphone app. GIE SESAM-Vitale’s ambitious digitalisation drive is set to make accessing and navigating the French public health system easier and more efficient than ever before.

“We are very enthusiastic to partner with Worldline who will host the ‘appli carte Vitale’ as they offer a very secure and at the same time agile solution, fully adapted to our needs.”

Michel Venet,  Digital Identity Director / Directeur Identité Numérique, GIE SESAM-Vitale

Secure, sovereign and sensitive: a partnership built around data.

In any situation involving the sensitive data of millions of people, data security and data sovereignty are critical: GIE SESAM-Vitale required a partner with cloud hosting capabilities that could offer the very highest level of security while handling significant volumes of data. The ideal partner would also provide an agile and elastic solution that could offer the automated delivery of new updates and versions as well as the capacity to handle peaks in volume. One other key criterion for GIE SESAM-Vitale, given the scale and complexity of the project, was a partner who put the same value on trusted collaboration and working closely together.   

In Worldline, GIE SESAM-Vitale found a partner with the right expertise and the right certifications for the job as well as a proven track record of trusted collaboration. This latest partnership builds on Worldline’s support to GIE SESAM-Vitale to realise its ambitions over the past 17 years.

A cloud solution with security at its heart.

The Worldline Cloud Services solution meets all GIE SESAM-Vitale’s data sovereignty and security requirements. Our cloud offering is highly secured and compliant with several certifications (including ISO 27001, SecNumCloud, Health Data Hosting (HDS) and PCI certification) to provide maximum peace of mind to users. The Cloud Services solution from Worldline also enables process automation, fast service and application deployments to ensure efficient time to market. The high scalability capabilities of Cloud Services, meanwhile, are well suited to the specific requirements of the public sector.

Worldline is also supporting GIE SESAM-Vitale with continuous integration and deployment to accelerate the delivery speed and ensure the quality and security of the solution.

“We are fully committed to the digital transformation carried out by GIE SESAM-Vitale. Our Cloud Services are tailored to these high security and high scale challenges. Above all, we are proud to mobilise our expertise to contribute to the new digital experiences of citizens in their everyday life.”

Sabine Donckele, Product Manager, Worldline Cloud Services

Towards the healthcare of the future.

The successful digital transformation of GIE SESAM-Vitale’s offering has the potential to benefit c. 70 million French citizens with enhanced security, efficiency and convenience when using the public healthcare system.

The replacement of the physical Carte Vitale with a digital card on a mobile app will provide citizens in France with a range of new services and new capabilities as well as greater control over the management of their rights, personal information and insurance reimbursements. The digitalisation of the Carte Vitale will also mean that new versions and updates, as well as new innovative capabilities for users, can be easily rolled out to ensure the best possible healthcare experience both now and in the future.   

Find out more

Sabine Donckele

Product Manager, Cloud Services, Worldline

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