Worldline chosen by Subway® as preferred provider of omnichannel payment solutions

Easy integration of payment devices into the sales process is part of a smooth and efficient customer journey in all businesses. This is crucial for Subway®, as a large Franchise organisation with a huge base of franchise owners. Worldline is the only payment technology provider in Europe that was able to offer Subway® a fully future-proof payment infrastructure based on the YOMANI terminal. An entirely new level of flexibility is enabled by implementing the new NEXO retailer protocol that facilitates the connection between the card payment infrastructure and the retail POS system.

Worldline has been awarded a 3-year contract including POS and online acceptance. In several European countries, Worldline supports the Subway® brand with its comprehensive knowledge around the commercial agreement and the technical deployment of such projects in the Franchise environment.

Subway® and its franchise owners will benefit from Worldline’s commitment to omnichannel solutions when it comes to management information: a consolidated reporting of all payment flows, regardless of their origin, provides valuable insight and decision support at all levels. Through its intuitive onboarding portal, Worldline enables franchise owners to have the payments functionality for their business up and running in no time. Additional features include the optional DCC (Dynamic Currency Conversion) in tourist or multi-currency locations as well as POS-advertising capabilities.

Justin Goes, Regional Director Europe Subway International: “The Subway brand highly relies on all our locations to deliver a smooth customer experience. In order to support our franchise owners to live up to this ambition, we strive for a maximum ease of operations, also and in particular when it comes to payments. Working with Worldline as our central payment technology provider ensures a right performance at check-out as well as maximum flexibility now and in the future.”

Vincent Roland, Managing Director Merchant Services of Worldline: “Worldline has a proven track record with large Franchise organisations, and we are particularly proud to be able to support Subway with the latest payment technology, our pan-European reach and our comprehensive know-how in deploying our solutions in the complex, multiple-stakeholder environment.”

About Subway® Restaurants

The Subway restaurant chain continues to evolve the dining experience, offering guests in more than 100 countries quality ingredients and robust flavor combinations with nearly 7 million made-to-order sandwiches created each day. As a Quick Service Restaurant, Subway provides a fresh alternative to traditional fast food offering billions of sandwiches, salad and wrap combinations to guests each day. All approximately 42.500 Subway restaurants are owned and operated by almost 21,000 Franchise Owners who employ hundreds of thousand people around the world, making Subway the world’s largest small business network. 

The Subway experience is also delivered online at Subway.com and with the Subcard app.

Subway® is a Registered Trademark of Subway IP LLC. © 2020 Subway IP LLC

About Worldline

Worldline [Euronext: WLN] is the European leader in the payment and transactional services industry. With innovation at the core of its DNA, Worldline’s core offerings include pan-European and domestic Commercial Acquiring for physical or online businesses, secured payment transaction processing for banks and financial institutions, as well as transactional services in e-Ticketing and for local and central public agencies. Thanks to a presence in 30+ countries, Worldline is the payment partner of choice for merchants, banks, public transport operators, government agencies and industrial companies, delivering cutting-edge digital services. Worldline’s activities are organized around three axes: Merchant Services, Financial Services including equensWorldline and Mobility & e-Transactional Services. Worldline employs circa 12,000 people worldwide, 2019 revenue of circa 2.4 billion euros. worldline.com

As a European leader in means of payment and transactional services, Worldline has a strong track record of knowledge and insight.  In order to share its understanding of the payments sector, Worldline regularly produces dedicated publications which provide in-depth understanding into what is a fast moving and rapidly evolving market. Below are the links to the latest versions of:

Magazine: https://engage.worldline.com/worldline_magazine_FUTURING_PAYMENTS

White Paper: https://engage.worldline.com/howwillwepay

Worldline Press Contact

PRASCHL Katharina
Phone: +43 1 71701 6534
Email: katharina.praschl@worldline.com